6-8-26 Purchase 2018 Dodge Ram 2500, clean as can be, low mileage and fair price. They do not sway…read moreon price so plan on paying close to what you see advertised. Up front dealer, answered everything I threw at them. Had it ready quickly, loan through Members 1st Credit Union great rate with good credit. Mike was easy to work with, friendly staff, not pushy and do not stalk you. Very please with my purchase. I looked around at a lot of places and online.

Don't ever I mean ever go to this shop to get a car got a 2010 Subaru forester for my first car…read morethis year in may it has been in the shop 4 times my motor blew there's leakage and now my engine they scam there that's all what they do especially if you are someone new to cars I wish I could give them negative stars they also mess with your paperwork as well for your car I would never ever in my life recommend buying a car from there lot you are going to be paying more for what those shitty cars are worth.

Took my truck here to get looked at because it was driving horribly. They had it for 4 days until I…read morecalled them and asked for an update. I was told they didn't get a chance to look at it yet. An hour later they called me back and said they looked and found no issue. I picked my truck back up then took it to Faulkner Chevy. Faulkner called me later that same day and said I will be needing a new transmission and it is still under warranty. I am led to believe that at Outten they didn't even bother looking because they knew I wouldn't be paying...

I have to agree with a previous reviewer. Very unprofessional sales person was "helping" me look…read morefor a vehicle for my growing family. For one, he didn't introduce himself with a hand shake or anything. He was just very eager to make the sale and receive the commission. When I asked if he had any business cards available so I can keep in touch, he gave me a back end story of how he left the dealership, went elsewhere, returned back and his business cards were misplaced? The environment inside of the dealership was very off.... Cold. Not friendly whatsoever. I won't be returning in the future and advising friends and loved ones to stray away!

They need to answer their phones. I called 8x and someone picks up & hangs up (Today 8/31/24) I…read moredon't want to hear they had phone issues because that was the same excuse they gave me previously 2x before. Also, they screwed up my paperwork in the very beginning when I transferred my lease from one state to the other. They had no idea what they were doing. Them not hanging up today was the last straw. I'm going elsewhere unless they make things right.

Update to my first review. I took my car in for inspection as it's free for the life of my car and…read morethey charged my card $200 when the customer service representative told me I needed to pay $42 for a light bulb. I didn't authorize 200!! Because of my work schedule. I had to drop my car off the night before and pick it up after they close so I didn't get to speak to anybody personally and of course when I call nobody ever answers. This place is HORRIBLE. I wouldn't recommend this place to my worst enemy.

Service is terrible ! Told me the noise from my engine was normal . 2 days later I lost heat …read more.. took it to another dealer told me I needed an engine ! Staff is rude . Pulled up to a gas pump this morning to get gas .... Tried to back up to the pump an employee looked at me smile and continued to pump her gas .

Taking advantage of customers in parts quality and very high price…read more They didn't seem to mind. Be aware, it doesn't matter how many years you're on file. Pulling the wool over people's eyes. My latest experience with Gilboy earlier this year cost hundreds of dollars more that it should have. Being able to hand you your bill with a poker face is their specialty. Too late to argue about the situation now. Searching for an honest service center experienced with being mechanics and not a con artist. Very Sad for those a who will discover this criminal type of practice!

This was the best experience purchasing our new family car. Thanks to Jacob M. He was so helpful I…read morewas able to review all the features which I love, online, I was able to test drive and signing was quick and easy. This is one of the best auto salesmen in business. I didn't feel pressured or asked for an outrageous amount for a down payment. I let him know my situation and what type of vehicle I had and wanted for my family. It worked out great and I'm happy with my decision. Thank you again! V

This location is full of amazing customer service. I'm not just talking about someone who can hold…read morea smile and go through the motions. You also shouldn't expect pushy salesman trying to sell you huge pricetags. These people consistently gave me the feeling that they genuinely cared that their job was done well and that I was happy with my experience. My specific situation was especially complicated and full of speed bumps and Angela Maresca helped me over every single one. Most importantly, I LOVE my new car.

Great service all around! Convenient schedule, prompt and a…read morelike-new car interior when done!

From the owner: Our mobile auto detailing company offers unparalleled convenience, top-notch quality, customized…read moreservices, attention to detail, eco-friendly practices, and competitive pricing. By choosing us, potential customers can trust that their vehicles will receive the utmost care and attention, resulting in a showroom-worthy finish that exceeds their expectations.

I bought my car a little over 2 months ago. Although I greatly appreciated the help when purchasing…read morea few things happened that ruined the whole experience. 1- I haven't even driven 1000 miles, and the transmission started making a noise. I took it there, complained, was told they would reach out and they never did. 2- I was told the transmission in my car is new, but after it started acting up, they told me the previous owner said it was new and they had no proof. 3. After taking my car to their shop twice, the mechanic downplayed the noise and starting saying things like "it's a lot of work", "it'll be very expensive", and "you could spend all that money opening up and there's no guarantee we can fix the issue". These all sound like excuses to me. If I had purchased a $2000.00 car I would not be complaining but I spend $14,000.00 on a car that I was told had new parts, when they had no proof, and now that the transmission acting up nobody wants to help.

Worst experience ever, don't even know where to begin!!! I bought a Nissan Maxima and within a…read moremonth had all type of issues. Got a full diagnostics and found out that this had been an on going issue with the car but had know idea because the codes were erased. Also found out that they had Reset the car's odometer (mileage). The car only lasted 3 months before I had no other option then just getting it junked. Overall worst experience ever and would never recommend them

Hey Rick P, I don't blame Berk Motor Company whatsoever in your situation. This is a top-notch…read morefamily owned business that has been proudly serving the community for over 50 years. They take excellent care of their loyal customers and provide outstanding service. I tip my hat to Berk Motor Company as a great local business and I will continue to highly recommend them in the future.

Where do I start? Firstly, the personnel aren't even there half the time. Took my car for…read moreinspection and was told I needed several issues corrected. Dropped the car off for the repairs, stopped back to find nothing had been done. Was then told by the owner that he had decided not to work on my car because he didn't like my attitude- because I asked too many questions about the repairs. Seriously. The owner is an arrogant know-it-all and the service is atrocious. So much for customer service. It's Berks way or the highway, which is where I headed for another mechanic who doesn't have an attitude.

Purchased a 2017 wrangler in early April found a bubble on one the tires they got me a new tire …read more The wrangler I purchased also had a small water leak around driver window soft top to be expected but they also repaired the seal and replaced the seals . very Happy with the way I was treated . Wayne Howie the sales man and the Daniel the service manger they took car of me . If your buying a used car its never perfect but the people at Auto proved . Proved to be very helpful . no complaints

I will start by saying please take your business somewhere else that will appreciate you and your…read moremoney. I got a vehicle from this company last month and came to the realization that tha has gage doesn't work properly when I decided to drive to NYC, when I left PA the reading was 300 miles and when I got to my destination it was reading 295 miles, I drove 5 miles to get to NYC. The A.C doesn't work well and the inspection wasn't recently done and among other things. I have sent numerous emails and text to the gentleman i dealt with and I got no response, so my fiance went into them and was explaining the situation to the manager for the manager to then say that the vehicle have to adjust to a new driver and that highway miles and city miles is different and that I'm getting more mileage... what sense does that make??? So he didn't suggest for them to service the vehicle, he said that i will have to take it to the dealership. Please be aware if you do,do business with them.