Very kind and professional staff and doctors. My dog loves it there. I recommend this place.

It makes sense that Rocklin Ranch bought this place out. I feel like I get nickel and dimed and they keep increasing prices and changing policies. This all started once new management took over. I used to feel like we found our forever vet and they cared about being affordable and your pets well being. Now it feels like I'm being taken advantage of read more

Update in response to manager: when I had expressed my concerns about lack of communication to Dr Johnson, she said that the vet office is "very busy" and she doesn't always have time to answer questions. She claimed that is the nature of the veterinarian field at the moment. She also said in that same conversation, that she was able to fit in some time to call me that day, but to not expect it all the time moving forward. It was after that phone call that I spoke to the manager and things changed, however even then the manager asked "is it ok if I put something on your file that says that you like to ask questions?" Sure... if that's what needs to happen for me to be able to have time to ask questions, go ahead. To sum it up - it sure doesn't seem that quality communication is valued at that office, unfortunately. No, this veterinarian office did not meet my expectations because I had trusted Dr Johnson and the staff. My cat now is with complications she didn't have before, and I'm having to spend a lot more money resolving it. I had to advocate for my cat because Sunset Whitney overlooked so much. I lost all trust in this office. I wish I didn't have to say this about this place, but, please go elsewhere for your animals. Especially any dental procedure. I had zero issues with my cat prior to taking her here. I am now having to see a veterinarian dental specialist to fix the issues that sunset Whitney caused. Dr Johnson recommended my cat get teeth cleaning and possible extractions - it led to now a month and a half later, more complications than before. Bedside manner is non existent. I had to complain about this in order to be "given time" to ask questions and follow ups with Dr Johnson. Would not recommend. If you need any dental work, please save yourself and your pets from further complications and research a veterinarian dental specialist in the area. read more

I have nothing but great things to say about the staff at Sunset Whitney. They are all so personable and truly make going to the vet painless and an easy experience. I have two dogs that have both been treated with so much love here. They are clear with their communication and always provide the best care. Thank you for all you do! read more

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Winston, 11 yrs young 8.5 lbs, met with Dr. Johnson and Tech Nurse Karen on Apr 26 for an initial check up with the intention of possibly making a change them our previous Vet. The office and rooms are immaculately clean and cared for, the environment is peaceful and the staff is engaged, attentive. Winston fell in love with both Nurse Karin and Dr. Johnson. We're home sweet home at Sunset Whitney Vet Hospital. We are in good, capable, caring hands here. In addition the rates are reasonable. Though we didn't need it, urgent care is available. read more

We just brought in a dog that is new to us and the staff and doctor was so kind and gentle with him. This is a fear free clinic which means they work at the animals pace. They offer treats and music to get them comfortable. He didn't even know he got vaccinated! This was a very pleasant experience for pet and pet owner. I'm so happy I found this place ( so is my dog) read more

Sunset Whitney Veterinary Hospital - Ghost getting his exam. - Veterinarians Near Me - Rocklin, California

I just took my very shy German Shepard mix (Jackson) in for a checkup and had a wonderful experience. First, I was shocked that Jackson did so well with the staff and doctor. They were calm, patient and gave him plenty of yummy treats throughout his visit - prior to this vet visit he has never excepted a treat at any vet I've taken him to (he 5yrs old). My spouse had taken our mini dachshund in yesterday and they both enjoyed it as well. This is the first vet that our fur babies as well as us have all loved. We finely have a forever vet - I highly recommend them. read more

The new remodel is beautiful. They had a quiet area for my Cat Roscoe, the room had a cat diffuser that calmed him and they also played calming cat music. The Vet tech put lidocaine on his skin before he received his vaccination. The Vet was nice too. I'm very happy with the entire experience and so was Roscoe! read more

Sunset Whitney Veterinary Hospital - Roscoe Boy! - Veterinarians Near Me - Rocklin, California

I am so thankful I found sunset Whitney vet. I can't say enough good things about them! I brought in my anxious 7 year old dog with an ear infection and skin infection. The nurse (either Karen or Kelly I think, sorry I'm terrible with names) was so kind and gentle and patient. She brought in a tennis ball and distracted with many treats and got down on the floor to get to know Rocco. Dr. Padilla was also kind and patient and so knowledgeable and made sure we not only understood everything but we were comfortable with any meds or treatment that was going to be needed. This was all leaps and bounds better than the last vet I went to and we will look no further. Everyone we interacted with was professional and friendly and I think this place is the cats meow! Won't hesitate to bring our dog or cat back and if you are looking for a vet just stop now and call them! Thank you so much to all the staff for taking such good care of my sweet dog! read more

An update to the response to the vet. Based off of my review their is absolutely no way you could look up either of our dogs profiles. I didn't give you a name. I know where I take my pets. Or used to since I will be pulling my other dog out and switching her to loomis basin. Where they actually care. Your negligence toward my dog happened 3 separate times. The biggest one being the heart murmor. This place is purely a money grab. I won't be changing my review. He was just seen here again for a check up this month and died not even two weeks after when the blood work was "good" and clearly their was a huge issue which lead to him being at loomis basin and passing away. I do not trust these people whatsoever. If you care about your animal do not bring them here. read more

WOW we finally found our Vet!! Dr Kim and the rest of the staff are exceptional, right down to the receptionist that answered my call this morning walking me through directions over the phone because I was lost. All of the staff was so kind. They genuinely care about the animals, and their Mom's too. The meeting/exam was so relaxed. Everyone treated us like we were royalty. My boys didn't mind being there at all. I knew Dr. Kim was our new Vet the minute she got down on the ground to meet the boys and examine them down there instead of putting them up on a cold table. I was really impressed that Dr. Kim had actually read both of the boys records/charts that had been sent from their previous Vet of the last 6 years. She was up to speed as to their previous care and treatments given and could give valuable suggestions on how to proceed going forward. Dr. Kim also took the time to send me a detailed consultation letter that included everything we talked about earlier including links to certain websites that were related to our visit. I am so glad that my neighbors of "Nextdoor" recommended Sunset Whitney. If you want a caring environment and people that want only the best for your animals NOT how much they can charge you, then give them a call. Thanks Dr. Kim & Staff Your The Best!!! read more

If I could give a lower rating, I would. This place just nickel and dime you any chance they get. I tried to order my dog his prescription refill through Chewy but Sunset Whitney Veterinary denied his prescription and stated that he's due for his annual check before they can refill the prescription because it's their policy. He's not due until February 12, 2025 When I took my dog to Sunset Whitney last year for his check up and vaccinations, the vet bill ended up costing me over $520 and took 3 visits just to get it done. The first visit, January 2024, the vet couldn't complete the examination because they said he's too nervous so she prescribed some medication to calm him. Came back the second time, and they said they could only do a partial examination because according to them, he was still too nervous so they prescribed more medication to calm him even more. When I came back the third time February 13, 2024, I asked them to complete his full examination since it wasn't done last time. They charged me again for a comprehensive wellness exam ($71) and justified it because according to them, the vet said it was for something "new" this time. There wasn't any new issues or concerns, we just never had a chance for him to get his full exam on his first two visits because they said he was too nervous. What kind of place nickel and dime you for a service they didn't fully provide the first time? My dog's comprehensive wellness exam was clearly incomplete the first time. At that point, I didn't want to deal with it anymore so I just paid it anyway. Sunset Whitney told me he was due for everything rabies, DHPP, Lepto, Bordetella, and Hearworm. Come to find out after I already paid for everything that he wasn't even due for his rabies ($44) and DHPP ($40) for another 6 months in June 2024. It's ironic that they won't renew his prescription for heartworm and tick prevention unless he goes back for another exam due in February 12, 2025 BUT didn't seen to have any issues giving him meds when he wasn't even due yet. I hope you have better luck than I do but personally, I don't recommend this place unless you want a place that will nickel and dime you. I'm definitely going to search for a new vet for my dog. read more

I felt the need to write a review. I found this Veterinary Hospital on Yelp and have not been disappointed. The staff are friendly and very knowledgeable and professional always giving me options on my dog treatment. When I had to put my dog to rest they were very polite put me at ease again options on what I wanted to do . I knew my dog was going to be in good hands with them I trust them with everything . I trust them with all my pet needs Thank you all.!!! read more

Love how they care for our puppy! They've taught us so much! They are so gentle and amazing with our family's doggers!!

We had the absolute best vet experience here! We have two Belgian Malinois, one who gets extremely nervous at veterinary visits. The staff are so kind and accommodating! Our room was open and comfortable for both of our girls. In no time both girls felt at home playing with tennis balls and getting treats. This was the vet experience I never thought was possible, both my girls happy and comfortable through out the visit. I cannot thank Sunset Whitney Veterinary enough for THE MOST positive vet experience ever. read more

This vet's office is amazing. handled my big girl well and had great ideas on helping with my concerns re my rescue being overly protective. they encourage drop ins where your pet gets a treat to help them not be fearful of going to the vet. highly recommend. Also pricing very reasonable for the time spent with us. Don't hesitate to try them. read more

We were recommended by a family friend who went to veterinary school with Dr. Taylor. We have been going to Sunset Whitney for over a decade off and on. We moved away for some years and came right back when we moved to Rocklin again. Dr. Taylor has always been a kind, knowledgable veterinarian. She explains everything to us and makes sure we don't leave with questions. Manager Angie is also a wonderful part of Sunset Whitney: always so kind, diligent, and treats our pets with love. Their office has a small, family-run feel to it which makes us feel more comfortable. When we had the painful experience of seeing our elderly lab through diabetes and cancer treatment that ended with him passing away they were there for us every step of the way, including making a home visit so he didn't have to leave his bed while in so much pain. For that we are forever grateful and think the world of Dr. Taylor and her staff. Without hesitation we recommend Sunset Whitney Vet Hospital. read more

Seem to be pretty decent besides the fact the rest of us are back to living our lives and their office is still having a pandemic, so just be prepared for that. read more

*ONE STAR* for Customer Service! ------ The Doctor is great if you can get past her rude receptionist. A few yrs ago my husband & I had a great experience with Dr. Taylor. Based on that we decided to bring our new puppy in to start routine check-ups! I spoke with Angie and our appt was made. She said she'd call a day or two prior to our appt - which she did (but failed to say we couldn't be seen if we didn't bring our cellphone to call when we got there). I had everything she asked me to bring - with the exception of my cellphone. When I pulled into the parking lot I couldn't find my phone. I wasn't sure if I left it on the kitchen counter or if it had fallen in between the seats in my car. I looked high and low when I got there without any luck. So, I walked up to the window and waved to the ladies inside indicating that I didn't have my cellphone. I walked bk to my car to look some more. Then, someone came outside and said "SORRY- but you NEED your cellphone and since you don't have it you NEED to reschedule". She was rude and abrasive for no reason! I was in shock because we had this appt scheduled for weeks... When I got home I ended up finding my cellphone wedged deep in-between my seat. I called the office to explain what happened and Angie answered. I explained to her how inconvenient it was being turned away but she was unapologetic. She also mentioned it was her that came outside to talk to me. It's unbelievable to me how trying to support small businesses in times like these could go so unappreciated. read more

Visiting any vet is very traumatic for both myself and my boy Maui! Neither of us do well. That being said; Dr. Taylor and her staff are the most kind, understanding, and patient group I have encountered in a very long time! I know that we are in good hands! read more

Sunset Whitney Veterinary Hospital - My sweetheart~ Maui! - Veterinarians Near Me - Rocklin, California

dr. Monica and her staff are so awesome! From when we initially came in just to get a check up on our little girl Holly Noel! Dr. Monica told us that things were a lot worse than what they were and that we needed to say goodbye! That was really hard on my wife and I! Dr. Monica and her staff were very sincere and so sweet very understandable to what our needs were when it came to Holly Noel! We decided to go ahead and get her cremated and they called to let us know we could pick her up and it was such a sweet thing that they did us. Would highly recommend this place. They treated us like family read more

Dr. Taylor and her staff are wonderful. Professional, so caring, and also easygoing. I love that Dr. Taylor is not pushy and does not make little things a big deal. I have complete trust in her opinion and the care of my Colbie by her team. They are so deserving of referrals and the care of your fur-baby! read more

A great vet so far. Dr. Taylor came recommended from a friend and the puppy package is perfect to get your newest family member started off on the right path in life. read more

So sweet and great! We had to say goodbye to our 15 year old family member the other day and the staff was so kind and helpful. We were surprised with a card today with her foot print in it. The sweetest thing. Thank you x million. Awesome place I recommend to anyone. read more

Sunset Whitney Veterinary Hospital - Veterinarians Near Me - Rocklin, California

Covid restrictions? Really? Here it is mid-August of '22 and they still expect their patients to sit outside in the hot sun (100 deg) while they "tend" to your pet in your absence. DVM's are supposed to be utilizing science based medicine yet they're still clinging to the nonsense that the vet and the owner can't coexist for 10 minutes in the same room. I'LL GLADLY DON A N95 MASK but at this point I firmly believe they're holding onto covid restrictions simply because they prefer to not have to deal with the owner in the room. They refused to let me accompany my dog beyond my car. Personally one way I evaluate my veterinarians is in how they interact and conduct themselves with my animals. Dr Taylor retired and sold this practice and I've yet to see the new faces associated with my pet's care except for the aide that comes out to retrieve your animal. Do you have something to hide? No thanks, I'll move on to someone else. The covid excuse is pretty flimsy at this point in time. read more

Do NOT go here to get your animal spayed or neutered. Very old school with their technique. My Daisy kitten has a 3" cut on her belly and old non de solving stitches that are very messy! I just took her sister Fern to Auburn Spay and Nueter clinic, where the incision was about 1/2 inch with de solving stitches. They did a beautiful job, I can hardly see it! I'm worried that Daisies sutures are sewn so badly that it could cause her discomfort later on. :( I may take her in to Auburn to see if they can fix it. Although the vet at sunset is sweet they do try to nickel and dime you with procedures or items you don't really need. read more

Trust them with my dogs who are reaching ages 15 and 16. With years of good care from Dr. Taylor

My dog Wooky and I visited Dr Taylor and staff for the first time this week. She listened carefully, asking lots of questions, and in planning a course of action, took a conservative approach to my dog's gastritis rather than ordering dozens of expensive tests. After three days we have decided to pursue the problem further with some bloodwork and a stool sample, as the problem is resolving slowly in spite of the special diet we have been using. Dr Taylor's a good communicator, making sure I understood what could be the underlying problems with Wooky and risks and benefits of each course of action. I never felt hurried or left out of the process. She is a soft-spoken, gentle person I plan to entrust my dog's care to, and her staff are kind as well. I couldn't believe I wasn't spending 45 minutes on hold, as I am used to when attempting to schedule an appointment, leave a message, or communicate with the staff. Angela the receptionist is smart, efficient, and really funny without sacrificing her professionality. I don't recall the name of the assistant, but she has a soothing way about her and doesn't use excessive force, even when Wooky was resisting having his ears examined for foxtails. It was a bit like stepping back in time, finding a vet's office that will eventually know Wooky and me, that doesn't overbook and rush us through, that doesn't order unnecessary tests and charge separately for each aspect of the exam. And, to top it off, we didn't spend much time in the waiting room at all, and there were no large dogs out of control, lunging at us. Yes, big vet hospitals have their place when advanced equipment is needed to diagnose and treat unusual problems or when an emergency arises, but I am delighted to have found Dr Taylor and company. read more

AMAZING when it comes to my fur babys needs for the past year! My kitty has some special needs that have required immediate assistance and Dr. Taylor and her staff have been lovely through our whole experience from day 1. Thank you all so much for taking such great care of Yoda and being there when I needed peace of mind that my baby was in good hands during the scariest moments of her short life! By far the best I have been to and recommend highly 10 out 10 for price as well as kindness and knowledge!!! read more

If I could give this place no stars I would. I've been coming here for 3 years now cause I didn't know about the loomis basin veterinary clinic which I recommend there then here. Every single time I came in for a checkup and shots they ended up adding more useless crap on my bill to jack up the price so they could make more money. The veterinarian is rude and doesn't care what you have to say cause "they know best" while other veterinarians have told me different. DO NOT WASTE YOUR TIME AND MONEY HERE! Go to loomis basin veterinary clinic read more

Friendly caring folks. My dog is actually happy to visit! The only reason they don't receive a 5 star is that the hours are somewhat limited being a one vet practice. That being said, the care is excellent. Dr. Taylor never makes you feel rushed and is always happy to discuss the care options for your pet. The office staff is considerate and caring. Highly recommend. read more

I am very disappointed. I went in with a $10 voucher. I was told they DO NOT give pain meds during the procedure unless you pay the extra $35. Which doesn't make sense due to the fact that their clients are coming in with a coupon because they can't afford full priced services. And it is inhumane. Not only that my kittens insicion is HUGE!! poor thing can't hardly move! When I come to pick up they tried to tell me my cat was in heat so they charged me an additional $55!!!!!!!! When she had already had her first heat not even 10 days earlier. Never going back there. Will be taking her somewhere else to get the stitches out. read more

Dr. Taylor has been great to work with during several adventures with our cats. She has always put the animals first, and is realistic about the practical limits of treatments-- she won't string you along for the sake of the bill. Dr. Taylor even did a late evening house call for us on an emergency. If your vet feels too "factory" consider Sunset Whitney as an alternative. read more

I almost hate to write a good review because this place is so amazing. Like best kept secret amazing. We have boarded our dogs multiple times with them and they love them. It's really been the best experience we've ever had with boarding. The dogs love it and it's alway a pleasant experience. read more

Dr. Taylor and the staff were amazing!! They got us in quickly and were really nice, professional, and fixed my dog up really good after he got a bad dog bite.. read more

Dr. Taylor is a great family veterinarian and has always served our pets well. We are grateful for her and the staff at Sunset Whitney Veterinary Hospital. read more

Dr Taylor and the staff are very caring and down to earth. We have been taking our dogs here for years and have always been treated fairly which is a nice change from some of the other vets around here that were more corporate and cold. Highly recommended! read more

Kind, friendly staff. Took my kitty in for the first time to have his chin acne looked at and they were so sweet and helpful from the get go! My kitty was super comfortable -- which is saying a lot, he can be a total scaredy-cat!! -- and they made me feel welcome, too. I appreciated how they were totally willing to work with me on care options. And on top of that, I got a call a few minutes after I left because I was accidentally charged extra for something they didn't do and they were willing to refund me! Five stars across the board, thank you to you all! read more

Dr. Taylor and her team are such a friendly and professional group. They have been compassionately caring for our family pets for over 15 years. A few years ago I changed to a big corporate vet, which at the time was better able to accommodate our busy work schedule. Regrettably, I was baited into that vet's annual "care plan" for my senior dog in order to save money on dental cleanings. Not only were the savings minimal, the care never came close to what Sunset Whitney Vet staff had always provided us. Lesson learned. Once out of contract, we switched back to Dr. Taylor. I can't even describe how happy my dog was to be back in her care. Every appointment was like visiting an old friend. We are never rushed and questions and care options are always discussed. We are so grateful for Dr. Taylor and the staff at Sunset Whitney Veterinary hospital! read more

Started going here after receiving a voucher for a free spayed, since then we came back after she injured her eye and it became cloudy. Staff was friendly and nice during the initial visit, and was told the follow up was included in that days fee and they would want to see her back in 5-7 days. I was charged 50$ for the exam, 20$ for a iodine shimmer to which the price was not made clear and 30$ for a prescription that they did not even have in stock and i had to pick up at a rite aid. On the return visit the staff was very inattentive and the appointment took about 5 minutes of flashing a light in her eye, as we finished up they said it was 37$ for the return exam. I mentioned that during our initial visit the vet said the follow up was at no charge.. she said sorry but that's not how it is. They cost is not what I'm complaining about but rather the miss-communication and unnecessary up charging. Sorry but you just lost a customer with 2 cats and a dog because of your poor customer service standards. read more