STAY AWAY, front end are rude, don't have an actual Dr patients can speak to. Beds are…read moreuncomfortable, hand out misdiagnosis and give poor recommendations based on out of date practices. O stars

I have never had so much difficulty scheduling and getting in touch with a medical provider. My…read moredoctor referred me for a sleep study in early July. I contacted this facility and no one answers the phones. After multiple calls to my doctor, the facility finally got in touch with my 2-3 weeks after the fact to schedule an appt. They scheduled me for the Friday before Labor Day weekend. They seemed uneasy about me having to go in the following morning to drop off the equipment and ultimately called me the day of the appointment to cancel indicating that their machine was not working. I had called and left a message prior to their phone call to reschedule as well so that part worked out. They said they'd call me on Tuesday to reschedule and when they called me, they said it would be scheduled for the following Tuesday. I took time out of my work day to go in at 12pm and when I got there they told me my appointment was not until the following Tuesday and blamed me for cancelling previously. Very rude and absolutely zero concept of customer service. How do you blame a patient for cancelling when you called to reschedule me and had no idea that I had left you a voicemail? Anyway, I had to have my doctor refer me to a different company because I would never want to be a patient at such an unprofessional facility.

I had surgery at your center last Tuesday, 10/6/2026. From the moment I walked in your facility…read moreuntil I left I had an incredible experience. Your facility is immaculate and your staff is incredible. My Recovery Room Nurse was Mila. Mila was very professional, knowledgeable and caring. Having surgery is never something a person looks forward to but your staff and facility made it very positive,. Thanks again to Mila. Working at your facility is something you should be proud of

Super experience here. Immaculate facility. Every single person that helped me was so nice,…read moreknowledgeable, and helpful. I was really nervous and so appreciative of how kind all the front desk, nurses, and anesthesiologists were. thank you all so much!

Dr. Popper and his staff are excellent. He takes the time to answer all questions fully and in a…read moremanner that is very easy to understand. I've been very happy with these folks since my initial sleep study.

WASTE OF TIME...NOT EVEN ONE STAR. I was very disappointed after my sleep study, I called the…read moreoffice and the front desk lady her name Robin acted very condescending from asking for a copy of the study, once I reviewed the notes the doctor had added, they didn't match as to what he said to me at the doctors visit, they didn't match at all. I questioned it and Robin says to me well nobody seats there and reads this results, I was surprised to hear her say that, she also said it was some kind of template and she couldn't change the notes, I was very disappointed, I said my name is attached to this test and you are telling me they have recommended things that didn't match what the doctor had suggested which was follow my notes in hygiene which I already had done! What a waste of time this was, and Robin your attitude needs to change towards the patients if you provide result at least make this results for the right person not let this so called template dictate what is not true.

I booked an appointment effortlessly, did the sleep study, located some issues, and am moving on to…read morecorrect said issues. Doing my follow-up there because my experience was so fruitful. Will let you know how that goes.

The stay and the study went fine. However when I called to find out if they had sent the study to…read morethe Doctor (who has not answered my communications on this either - another 1 star review for them upcoming) she refused to answer, put me on hold forever and when I hang up and tried to call again, I was sent to voicemail. This was one of the rudest front desk people I have ever had the displeasure to deal with. Don't know her name, but she was the one who answered the phone on 9/29/2026.

Went to the new location and a lot of my past issues have been remedied. I still think they need…read moremore doctors on site to split the patient load. ALSO GET SOME RUGS OR HANG SOME CURTAINS IN THE WAITING ROOM HOLY COW!!! Echos are not a suffering persons friend

I have tried to get a prescription for my wife refilled. The office was sent the initial request…read moreon 07/25/26. When the office did not respond in a timely manner, I request they resend it on the 28th. I have tried calling (805-527-6424 & 805-955-7060) the office 6 times on the 28th to request they respond to the two request from the pharmacy. NO O)NE bother to answer the phone. On another note I have nothing but praise to say about Dr. J. Kurohara.

still waiting for care past 50 min of appointment time. can do better scheduling or inform patients…read moreif the doctor is delayed

The Bottom Line: 5 stars: Great option for orthopedic care. Easy to get to, plenty of parking, and…read morefriendly and helpful staff. Highly remmended! Location 5 stars: On Erringer Road in Simi Valley, California, North of Cochran Street, in a larger shopping plaza. Plenty of free parking right in front of the clinic or at the most a short walking distance. Venue 4.5 stars: Large well kept facility with X-ray on site and their own rehab center across the parking lot. You can check online before going or while in the office (just scan the QR code displayed there) and this makes everything faster. Large comfortable wait area. Wait time was less than 10 minutes past my appointment time. Service 5 stars: Friendly and attentive front desk staff, medical staff and physicians.

From start to finish, my experience was outstanding. The reception staff made me feel welcome;…read moreevery doctor involved in my care was professional and knowledgeable, and the entire process leading up to and including surgery was excellent. I couldn't have asked for a better experience. The only thing worth mentioning is that wait times can be a little long. However, I see that as a reflection of how much patients trust this practice. The waiting room is full for a reason! When it comes to your eyes and your vision, you don't want to settle for average care. You want experienced professionals you can trust, and this team delivers. If you're looking for an eye doctor who takes your vision seriously and provides outstanding care from beginning to end, I highly recommend this practice. The quality of care is well worth the wait! William Shannon ;

Always an hour wait. When I came they said the doctor was not in, and failed to tell me. Waste of…read moretime

I highly recommend Ventura Orthopedics Simi Valley for Physical Therapy…read more I was treated and educated there by Jackie mainly, and her assistant Jack. Sometimes James and others depending on when I could get and evening appointment. I liked the fact that they all worked together in a family atmosphere. I learned many exercises that I could do at home and did them faithfully. Both myself and my Surgeon were very happy with the results. After suffering a ruptured Quad, I had the good fortune of finding a great surgeon Dr Ali Motamedi, at Ventura Orthopedic in Thousand Oaks, and had my surgery in Camarillo. After my surgery I had my PT in Simi Valley. My surgeon did a fantastic job reattaching my Quad tendon, but warned me that it would take at least 6 months of hard work to heal properly. Bottom line, My Surgeon did a great job, My Physical Therapist gave me the tools, and I did the work. Now, I walk without limping, I can go up and down stairs. I feel almost the same. My knee still gets stiff, but I know what exercises to do to loosen it up. I'm not 100%, but I'm a lot better than I was.

I am angry and disgusted at the horrible office management at Ventura Orthopedics and warn anyone…read morereading this to consider the following facts before patronizing this patient-hostile provider. I scheduled an appointment yesterday to see Dr. Wang at 2:00 PM today for a painful, suddenly swelling cyst on my hand. Because they confirmed this appointment, I cancelled a backup appointment I had with another doctor for next week, and was relieved that I would be seen sooner. However, today, on the morning of my appointment, I received a voice message and text message stating my appointment was cancelled and that I needed to call a billing number. This "billing" number turned out to be a cell phone number that took me five attempts to finally get through to. When I finally reached someone, I was told I could not be seen because of an alleged unpaid balance for a MRI from 2007. That is 19 years ago. I have absolutely no recollection of ever having an MRI done by this provider and believe this is a mistake. Even if it were true, they checked their records when I made the appointment yesterday and noted that I last visited in 2015. Although I don't recall what the visit was for, I would most likely remember if I had been advised at that time that there was an unpaid balance. During yesterday's call to set the appointment, they did not at any time mention that I had an unpaid balance, despite spending about 15 minutes on the phone with me to update their records. Today, 19 years later, they are claiming I have an unpaid balance arising from a MRI allegedly performed 19 years ago, and used this as an excuse to cancel my current appointment. Needless to say, I am livid at the unprofessional, rude and vindictive manner in which this was handled. I have no opinion of Dr. Wang, since I didn't get to see her. Her website bio details demonstrate that she has a decent educational and professional background, so she may be a great doctor, but the office management of her practice is rude, unprofessional and couldn't care less about you or whatever pain you may be experiencing. Because I made the mistake yesterday of relying on Ventura Orthopedics' confirmation of today's appointment, I cancelled my appointment with the other doctor. Since Ventura Orthopedics waited until the day of my appointment to cancel my appointment, I cannot find a replacement for today, and I am forced to endure pain over the weekend and into next week as a result of the actions of the jerks who run this practice. Since their office management is untrustworthy and despicable, I would not recommend Ventura Orthopedics to anyone.