Unfortunately, my experience was very disappointing due to serious billing and management issues…read more My stay was prepaid through my employer's discount program, yet upon checkout on 3/29, I was charged a second time at the front desk. The staff told me they could not fix the error and that a manager would be available later that evening. I was promised a follow-up call the next morning, which never happened. When I contacted the front desk again, I was told the manager was unavailable and would not return until two days later. For a hotel, it is extremely unprofessional to not have management available to promptly correct a clear billing error. I am still waiting for the duplicate charge to be resolved. I would not recommend staying here unless you are prepared to closely monitor your bill and spend time following up on mistakes.

Stopped off season but was amazed by the size of the standard room. Kitchen area with microwave…read moreand full size fridge. Gas fireplace. Separate dining and lounge area in the room which was more like a small apartment. Clean and tidy, older resort but very nice. Co.plimentary buffet breakfast was included as well

I had a great stay here. The rooms were really spacious and nice, and there were really nice lake…read moreviews. Some of the rooms have balconies/porches, some open right to the outside like a motel, and some are just regular hotel rooms, plus theres a section where they allow dogs, so theres a lot of options. There's a nice sandy beach right outside, which was probably the best part. At breakfast they had coffee, juice, frozen waffles, toast, bagels, hardboiled eggs, muffins etc. There were biscuits and Gravy too There's a coffee shop and party store (with an ice cream counter!) Basically in the parking lot, and a lot of nearby restaurants, even within walking distance.

This place has potential. It's obvious they sunk a bunch of money into updates. The furniture is…read morenew, new floors and the only staff member I spoke with was very friendly and helpful. Newer A/C unit was cold! The view was great and choices of amenities are in walking distance. The room was clean including bedding which I'm guessing is new. All in all a comfortable stay. I'd go back. Now in my room, the curtains didn't cover the window and that's really my only concern.

This is a neat little place with a lot of history and a 1950's feel. That's the really good part…read more I would not want to see them change anything that would change the feel of this place. It's unique that way. Now the bad part and what should change. (I was in the motel section). The room smelled bad, the floor around the toilet was rotted and made you feel like you might fall through, lots of ants crawling around in the room, poor lighting, no coffee pot, obsolete soap dispensers that were empty and carpet that should have been replaced 20 years ago. To the owners if you read this. . . INVEST some money back into your ASSET. Your letting it run into the ground, Stop being greedy short term and do some maintenance / upkeep. I've come here since I was a kid, more that 40 years ago. It's a shame to see the place fall apart.

Was really torn about this review. There were times during the week we stayed here when I thought…read morethis place was a solid 1-star operation. There were others when I thought, "Hey, this place isn't so bad!" Why I thought this was a one-starrer: *The carpet. Old, stained, smelly. Rip it out and replace it with tile or linoleum. Carpet generally is a bad idea in rental cabins. *The sofa reeked of wet dog. * Ventilation. There are two large picture windows in the main area of the cabin, which give fantastic views of the cabins across the driveway and the parking lot of the state park next door (yes, and Lake Mitchell too, barely), but don't open. There is a tiny window next to the stove that slides open, and if you open that, then leave the front door open (leaving the screen door closed), barely enough air will circulate to keep the temperature tolerable on a hot night. The bedroom windows swing in to open, which means they get caught in the curtains and you never get a nice steady draft though the night. Seriously, if you come in summer, bring a fan. Or two. *The ceiling tile was wavy, and one ceiling light was partially detached. Why I thought it wasn't so bad: *Aside from the carpet, the place was generally clean. * Shower was large, water pressure was good and there was plenty of hot water. *Cooking/eating ware provided was cleaner, in better condition than in most other cabins we've stayed at. We usually bring some of our own, but probably could have gotten by without that here. *Bed was fairly comfortable. *The charcoal grill provided looked relatively new and clean. There is quite a bit of road noise here, though we've spent time in the area before and knew that going in. Our neighbors on the other hand were quiet for the most part. While I can't wholeheartedly recommend this place, if you do need a place to stay in Cadillac, you can probably get by here. I think it could actually be quite pleasant with some renovations.

This is always my favorite place to stay. Owners are…read morefriendly. Cabins are always clean and have everything we need for a week end away. We've also camped here, and it's nice and quiet, and so close to Lake Cadillac, we docked our boat at their docks. Two miles to town. And a half mile away from fast food. Love it!

Such a cute cabin! Clean, comfortable with all you need except a hair dryer(bring your own). We…read morehad the Wolf cabin (#2). Some road noise but the air conditioner cancelled it. Good coffee with real mugs, vanilla or regular creamer, a microwave, and a refrigerator. Better than a big chain motel for much less. We may make this an annual summer stay.

Looking to take a break, located just south of Cadillac. Very clean and well lit. Easy in and out.read more

Excellent rest area with a family restroom and superbly clean.read more

I'm giving this a four star because the bed was comfortable and tv big…read more Front desk staff was friendly and the lobby comfortable. The room was comfortable and typical of this chain. Hair is hard to rid but when in the shower, it's gross. a vacuum works better when everything is dry. Many construction workers have to be out of town and on the job by 7. This particular Holiday Inn has complimentary breakfast at 6:30 but what stands out is they put a gate across the dining area to ensure people who have to leave early can't grab a piece of fruit and head off to work. I guess staff doesn't value the workers who chose to stay. Every other Holiday Inn I've stayed, their staff not only allowed guests to grab something quick but offered assistance. Pretty sad. So if you have to be at work early, know you aren't getting anything in your belly.

This Hotel has made it on my list to stay for my next trip to Cadillac Lake…read more Very good and friendly service, I had my room on the 4th floor and it seemed to be newly renovated. If you feel you have to work out after a long day or early morning , there is plenty of equipment to exercise available 24 hours. I had a great sleep there in a very quiet room...loved it The breakfast buffet offers a wide variety of the usual, but me not a big breakfast eater, I focused more on the different kind of coffees available. Downtown is 2 1/2 minutes with the car with plenty of food places and bars.

If you don't need tv, dead bolts that work, you're good to go. The remote for the TV doesn't work…read morefor the TV, laminate floor is peeling up. Only the knob lock works for the exterior. The fanciest thing is the fridge. On the first floor, the view out the window is a phenomenal view of a fence 10 feet away or into the parking lot, from the main room, or the bathroom. Paint runs, 6 plug boxes screwed to a single outlet, one plug spot even looks burnt, with a surge protector plugged into that, running the fridge microwave and TV. But, if all you care about is cleanliness you might be alright.... 1 star since it is clean.

I called to reserve 2 nights, when I got there, the guy said, "oh, my mistake, I put you down for…read moreone night. I need you to pay for the other night now." I was not pleased, since I was very clear about my reservation. The guy would not work with me to make his mistake right. Then I went into my room. When I went in there, the room was not cleaned. There was salt all over the window sills. I am very unimpressed about this. No professional customer service, and very lousy house keeping.

If your going to Cadillac be sure and book your room ahead of time so you don't get stuck staying…read morehere. It was the only place in town with rooms available on short notice. From the outside you can convince yourself its charming but then you open the door and it's like walking into an episode of the Twilight Zone. It's like a scene from an old horror movie, I kept waiting for Norman Bates to show up. We had a 2 bedroom cottage with a living area, it had one small AC unit to cool the entire thing, needless to say it did not cool the room. There were an unusual amount of mirrors, kind of freaked me out, not sure what's behind those mirrors. The room was pretty clean, as clean as you can get 30 year old carpet. The sheets appeared clean but there were spider webs in all the corners and the water smelled like a combination or iron and sewer. We did not sleep well. It could be a great place if someone fixed it up, great location.

You definitely get what you pay for here. If you can afford better, go for it. While there is a…read morecertain charm to a rather small room near the lake, it reminds me very much of the days we lived in the trailer park on the other side of town. Lots of small kids running around and screaming, smokers pacing in front of every door so you can't walk outside and get fresh air, incredibly tacky and cheap furnishings (the lamp shades started melting teen minutes after turning the lamps on. Yikes!), and drug dealers in every other room. Really does remind me of my childhood. It's really only one step better than sleeping in our car, which we almost picked over this. We're only staying here because it's supposed to rain this week and the car would be too chilly for us.

I would highly recommend this hotel…read more Last night there was a snowstorm in the area and whiteout conditions meant that it was not safe to drive at all. I stopped here for a room. Nate, the employee who greeted me, was so kind. They did not have any rooms available and he was extremely apologetic. I went to use their restroom and I came back and he had called the other hotels in the area and found one right down the street that had a room! I was so incredibly grateful since it was not at all safe to drive further. A few moments later as I was about to leave. He asked me to wait a moment and had received a text from the owner who had given me permission to use a room that apparently is normally not available on the reservation system. The room was clean, quiet, and I got a really sound night's sleep. I am so grateful to Nate for helping me. Had he not helped me find a room, whether it was at his hotel or the hotel down the street that I was not aware even existed, I would have had to sleep in my car. Thank you to Nate and Econolodge for your kindness.

Stayed here for a couple nights while in northern Michigan. Pretty good value for the price, but…read morenot very fancy. The bathrooms seemed updated recently, but the furniture and other appliances were all older. The shower and water pressure were great. Front desk staff was pretty friendly.