This is an absolutely disgraceful place for tax presentation services. Specifically Felicia…read moreDeSimone, a tax preparer there is the most unprofessional person I have encountered to be trusted with such important matters. She does not return calls or respond to emails. Additionally, she does not know what she is doing and does not take ANY accountability for her mistakes. She inaccurately files credits as if it's her first day on the job, and does not provide ANY assistance when the IRS comes asking questions regarding why these actions were taken. As a tax preparer, one should know the laws regarding how many times certain credits can be filed. I first contacted her back in November of 2025 and have STILL yet to hear from this woman in the middle of March. When I contacted Greg Brenner himself, the owner, he ignored my email for over a month until I emailed again and mentioned I'd be writing this review and reporting them to the Better Business Bureau. But wait, it gets better! Even after he practically begged me not to do so and "ensured" he would "take care of it", it is yet to be resolved. Office management is also absolutely useless! After paying over $500 for tax preparation, with the promise of "we'll have your back should the IRS ever need additional information or should they audit you" you expect them to do just that...however, it is simply not the case! DO NOT DO BUSINESS WITH THIS GARBAGE COMPANY!! There are tax preparers that will literally come to your home, charge you less, and get you back more!!! Would have given NO STARS if there was an option.

I do not understand how this company has received any high ratings. My experience was simply awful…read more 1. The app sux because you're unable to delete files on your own!! And no one responds to Chats. 2. An appointment was set, I joined on time and wanted 20 minutes. No one joined or reached out to me. Called the preparer and he didn't even know or forgot about our appoint. Give me 30 minutes and I'll call you back, he says. In the meantime, I found another preparer. However after 45 minutes, I call him. He says, you have so many documents, I'm downloading them now. I told him that he can stop because I won't need his services. To my surprise and horror, he sounded relieved. The interaction was astoundingly unprofessional. 3. The fired preparer told me he would delete my files. To this day, more than a week later, the files haven't been removed. I had to call to ask for removal. 4. The website boasts being a family owned business , older than Methuselah, but it was clear to me that preparers are outsourced and I'm unsure of their connection to the main company or how they're vetted. Horrible experience. I wouldn't recommend to anyone.

According to the ads, H&R Block provides a high level of service for their customers at reasonable…read morerates. What a joke! The people that hire to file your taxes struggle to do it, seem to be working with the government to make sure you pay a large chunk of your income, and charge you a hefty fee to do it. I just want to spare others from this nightmare.

Had such a great experience with Leith! I've done my own taxes for 10+yrs and needed some new…read moreguidance. My time and money were well spent! The professional care with each step and empowering explanations really made my day!

Just got off the phone with Stan, very straight talking, laid out the whole situation incredibly…read moreclearly and gave very in-depth and relevant advice. I had spoken to multiple CPAs and tax attorneys regarding my tax planning issue just before and Stan was miles above them. Recommend!

Stan is knowledgeable and informative about taxes. Great communication. Great doing business with…read morehim.

This is my first time using an accountant and I was referred by my family member because they did…read moresuch a great job. Needless to say they did an awesome job! Danny helped me with mine and he couldn't be any more nicer and patient. Definitely recommend their services!

We came here for a second opinion since our refund did not sound right when I did it myself on…read moreturbo tax Danny did our taxes and explained things to us, that no other places did previously. We weren't able to save any money back on taxes but at least we have a better understand of why. We're planning to come back next year.

Couldn't ask for better service. Professional & down to earth CPAs that are very knowledgeable…read more Telling all my family and friends.

AVOID. This place should be put out of business. Never responds to emails or calls for days and…read morewhen he does he doesn't answer any of the questions asked. Was told tax return was filed and sent payment. Only to then find out it was never filed and he has the nerve to disappear out of the office during tax deadline week. These guys are a bucket shop and complete crooks. Horrendous customer service.

I've been using Brass Taxes for years and they make everything so easy to understand and save me a…read moreTON of time and stress. I work with Elisabeth who is awesome and always makes things clear and simple. Can't recommend enough!

****AVOID AT ALL COSTS****…read more If the ridiculously cheesy website wasn't enough of a clue that these aren't professionals it should've been! These are not professional tax CPA's. It's kids right out of college tax preparer's that use software and have no understanding of the tax laws. If you do a simple W2 test your luck but anything that has write offs go to a professional company! They charge what professionals do but save your money and buying Quickbooks!

Linda is always prompt and professional. She gets the job done and was available to answer my…read morequestions about taxes for my new business.

We interviewed Mrs.Linda To & found her to be very professional. She prepared our taxes & gave us…read morecompleted copies of everything we needed. She sat with us until we reviewed & understood everything. Thank you Mrs. Linda To .

Paul Mei, CPA and his team continue to deliver quality accounting services in a first class way to…read moreboth small and large clients. In today's world rooted with technology first, you simply do not come across people like Paul anymore. Highly recommend Paul and his team.

Update to my prior review: After my review appeared, I received an email message from Paul Mei,…read moresaying, among other things, "Can't believe you would write such an extremely nasty review.... If you really want to complain, use your real name, not 'Peter D.' Fight like a man, not a sniper that stab people behind." As I mention in my review, he complained a lot during the few weeks we used him; I asked him to let us know how we could restructure the project to make it more efficient and easier for him. Instead, he just quit, with no notice at all. Now he's sent this message to me. I do not think this professional. I really want everyone to understand what you're getting into if you hire Mei CPA. Below is my review in full: He quit in the middle of a job because it is "too much for me." I work for a very small business with very limited bookeeping needs, and Mei CPA was indirectly recommended to us; it took a really long time to explain to Paul what seemed to be really simple concepts of running a business (some money comes in for sales, some goes out to pay our suppliers, and there are business expenses for advertising and marketing need to be accounted for as well - that's really it). He kept expressing befuddlement at all of this. I asked him over and over again if there was a better way to do our accounting; he kept talking about how confusing this is, and he never offered any advice or suggestions for how to make it better. On the materials he created for us, he always got the name of the company wrong. He kept representing himself as my personal accountant, even though I told him over and over again that the accounting had to be done for the LLC, which I don't own in its entirety. He said that "usually" that's not the way he does things, and so he never fixed the errors in what he created for us. I had to do it myself. He didn't ever seem to understand the basic idea of what a business is, and he kept complaining all the time about it without offering any suggestions. Every time he complained, I asked him please to give us suggestions for improvement, but he never did. He offered nothing of value. A week or so ago, he called me and said that the job was too "tedious" for him, that there were "too many numbers to add up." I asked him if there was a way to simplify it, to make our system less complicated - this is after all what we were coming to him for. He said, "It's not that it's complicated, it's that it's tedious." He complained that the work for Q2 had taken him an entire day to complete and that he wasn't paid enough. I offered to work on getting him more money, if that was the concern. Following this conversation, I sent him an email - I began as follows: "Good morning, Paul - Thanks again for raising your concerns yesterday about the tedious nature of the work you're doing on this project. I hope this email helps clarify what we are looking for and the way this runs, which we discussed verbally, and you can then use this to send a proposal for the types of work you are willing to do, and we can see if it fits in with what we need." I followed then by outlining the nature of the company - how he should treat payments to the company, from the company, outlining as clearly as I could the various different income streams, and asking him to outline how he would propose the service should work, what he would be willing to do. I had by that time devoted a huge amount of time to trying to get him up to speed. He sent back an email quitting with no notice. He said, "This project is too much for me," still without explaining what about the work was "too much" or what would have made it better for him. Was it just too much work? Was it too complicated? Was there something that could have been done to streamline our accounting system? This is what we would have hoped to get from him. Maybe he didn't like me, or the work, or whatever it was. I certainly tried my best to make it work; I was never rude to him, never snapped at him, tried to explain it patiently over and over, and always sought his input and feedback. But even if somehow he just didn't like me, this is really unprofessional behavior, just to quit like this and do nothing to finish the work he started.

Finalized my taxes 3 weeks before deadline, thought all is done. Turns out my taxes were filed…read morelate, causing me to incur penalties from the IRS. I wasn't even aware this happened until I received a bill from the IRS. It took 2 plus weeks of calling to get them to reimburse me. When she finally answered my call, she said she had other important deadlines. I was a loyal customer for 3 years.

Not the sharpest in the bunch. Ever since the owner sadly passed away this business was left to her…read morestaff. They have single handedly ruined this once respected agency. You have to call countless times to get answers, I'm told to come to pick up my taxes that aren't even ready yet. She picks up where she left off after our last conversation of what I need to be written off. What kind of place has this turned into. I no longer feel like a valued client. I have tried to give this place a chance, now will be seeking another firm to do my taxes next year. I AM DONE. Rest In Peace Doreen I hope your not rolling over in your grave.

They have been doing my taxes since 1995. Small. They know you. Legit and worth it. Yes, you can…read moretrust them.

George and I have been in this together since I sarted my business in 1996. Twenty years later,…read morestill getting my taxes done with George. I've never had an issue and believe he is a true proffessional who knows what he's doing. He has been very helpful to me over the years. It's nice to have a feeling that you can trust and rely on your accountant.