Just came from there and the staff was amazing! First, there is no chance of you walking in with…read moreyour pet and being greeted by a lot more anxious animals. They have you wait until it is clear to go directly to the room. Second, we are full time travelers and when I made the appointment I explained that our dog has become increasingly skittish and scared. Dr. Mike and the assistant were super attentive to Millie Mack and our concerns. They not only offered to fill the scripts but to send us with a written one we could fill if needed on the future. Sorry we don't live here full time as this is the most professional, kind and thorough vet we've been to in a long time!

Took our pug in for his Lepto and other vaccinations. He had a previous history of a reaction so we…read morewatched him closely. About half an hour after returning home, he showed signs of an anaphylactic or anaphylactoid reaction and we returned to the veterinarian Office where they promptly and expertly treated him. Full confidence in these folks.

if you have a husky for sure do not go here. The vet has a fear of Huskies and will scold you if…read moreyour dog moves or yelps. save yourself the embarrassment and stress and go to a different vet.

This practice has helped us out and went out of their way us numerous times. They are extremely…read morecaring and treat all our animals as their own. This is a great place for regular checkups and shots. They don't do many surgeries or emergency calls but they suggest places and follow up with how the pets doing.

Our experience occurred in December 2025 and I needed that time before I wrote my review…read more We were clients of Nickerson for over 20 years and even though the costs of using them were climbing, we stayed loyal. But then Dr Almus sold the business to a company called National Veterinary Associates (NVA). Once they purchased the practice that's when we noticed the cost of getting our pets taken care of started to rise even more and certain services being cut. Yet, we stayed loyal. The last straw so to speak was last December (2025). First off, three different vets misdiagnosed our cat for numerous months. Then, because Nickerson was listed as having a USDA veterinarian and we needed our two cats to have a specific health form filled out for international travel. With everything going on at that time, I was pretty sure that this step was going to be a non issue and these forms needed to be filled out within a certain time frame before traveling internationally. So I call to make the appointment and was advised that the person I had the plans with had been 'let go' and no longer worked there. When I brought up the fact that I needed the forms filled out by Dr. Merle, I was advised that they would call back in a couple of days after their staff meeting with corporate. No one called back, so I did and was advised that they are no longer offering that service. (Mind you, getting two cats this official health report/paperwork is NOT inexpensive.) I immediately requested that they email my records for our two cats to me as soon as possible, which they did. I quickly got online and found that St Joseph Animal Wellness had USDA certified vets and called them. They were amazingly helpful and kind, got our cats in, properly diagnosed our one cat, and they were able to get us our health certificates within the proper timeframe that we needed. My advise for anyone in the southwest Michigan area is support your locally owned veterinarian clinic/health centers for your pets. Vet care for our pets is already getting really costly, no need to line the pocket of some faceless corporation who doesn't really care about your pets or situation.

tried to make appointment fir my 18 yr old dog who is very ill. I did have a balance that I owed…read morelittle over 100 and they would not book appointment until that was paid. I asked if I would be able to give my credit card info and when I get paid next take it at that time. Along with this new appointment nope the receptionist wouldn't Agree to that. I hope Dr Mike knows this. So now I sit here with a pet that she refused to help

Phil is a dog whisperer he talks to them in his soft voice and they listen turn heads he is…read moreexceptionally talented and can help you with your questions and decisions. Dede Char and Sandy were always very helpful and friendly.! Dr Mike would help w surgery's. Appreciate you guys for always being there coming to my rescue and a trip to my home by Phil when needed. Glen

My dog has been coming to this office all her life, 3 years. I have always been able to get right…read morein with her, Dr Phil always takes time to talk about what is going on with her and lets me know what if anything needs to be done. The staff is friendly and supportive, and the office is easily accessible.

We have only boarded our " senior " dog here a few times when we could not find a friend to watch…read morehim. Cooper is a Cockapoo & is almost 15 years old. He tends to get anxious in certain situations but I am happy to report he did exceptionally well at Mutterly Love. That is a great testament to the friendly, attentive staff. The facility is clean and well run. The best part is you can pay for ur pet to have a bath before you pick them up! Cooper always comes back smelling really good! I would not hesitate, call Mutterly Love today! I promise you your pup will be in good hands.

We've used Mutterly love to groom our golden doodle for about 1.5 yrs now. We go consistently every…read more6-8wk. They never were as good as his old groomer and frequently gave him patchy spots, especially around his legs and neck, but it was never enough to complain about. What motivated me to write this review was just today we pick our boy up from the groomer around 4pm and took him for a walk this evening. It was dark, and we were shocked to see when we came home all 4 of his paws were bloody. They trimmed the nails on all 4 paws past the quick. We called to tell them and to make sure the person who did his nail trimming knew they caused all 4 paws to bleed. The person we spoke with told us it is normal to cut to the quick and keep it short. They said this happens when "we don't keep up with his nails". But he had gone for grooming 6wks ago and walks about 2.5 miles every day. So his nails were not long to begin with. They told us to apply some Kwik stop to his nails and he would be good. They did not offer any compensation. They simply told us the who did his nails "usually does keep them short". I am not a groomer, so I cannot say if this is normal or not from a technical standpoint. I can only say in his nearly 5 years of being groomed, we've never experienced this before, and Mutterly Love seemed pretty convinced it was normal.

Bea has been to 4 different dog daycares. This is the ONLY one that when she jumps in the car to…read morego home she's immediately zonked. Whatever they do, I love it. I pay for dog care for her to have fun with other dogs, not be bored and be exhausted when she comes home. Stay and obey delivers all three!!

Yelp) They charged…read moreme $38 for a day I had already paid for, then refused twice to give it back. I prepaid a seven day boarding package. We got home early, so I picked my dog up at 4:30 in the afternoon, two full days before the period I paid for ended. I asked for nothing back on the unused nights. I only wanted my dog. They charged me $38, because pickup was after 11 a.m. That afternoon was already inside the package I had paid for. They billed me a second time for a day I already owned, and kept payment for two nights of boarding they never had to provide. Sit with the arithmetic. If I had left my dog in their kennel overnight and collected him the next morning, I would have owed nothing. Because I came early and used less than I purchased, I owed $38. Less kennel time, less staff attention, bigger bill. No cost sits behind that number. The 11 a.m. charge exists to price a day nobody has paid for. They applied it to a day I had paid for. I did not come straight here. I asked at the counter and had the policy recited back to me while nobody opened my account. I put it in writing. Their operations manager called me, heard the whole thing, and said no. So be clear about what you are buying here. It is not kennel space. Boarding is a business you purchase on trust, because you are not there. What you are actually paying for is their judgment when something is unclear and you are not in the room. This was a thirty-eight dollar question that was not unclear at all. No cost to them, an obvious answer, a seven day customer on the other side of it, and two separate chances to get it right. They looked at all of that and kept the thirty-eight dollars. That was not the policy deciding. A person decided. I would rather not learn what that same judgment produces on a harder question.

Front desk ladies are iffy but the rest of the staff is very caring, good reasonable prices.read more

We have to put our Lola girl to sleep in November. We're in Three Oaks but have taken our dogs to…read moreNBAH for a few years. The doctors and staff were great weeks and days prior to taking Lola. The process was difficult but the patience and kindness and care made it less difficult.

Always friendly people. Love the $10 coupons after spending a certain amount of money. Prices and…read moreselection are good, too.

Took back a 27 lb bag of greenness dog food that was making my dog very sick. I bought the bag a…read morecouple weeks ago, but didn't look for receipt as I had used my rewards card I assumed they could look up. I was told that without receipt I could only exchange for the amount (55.99). This was NOT a problem as I need dog food that my pet can eat. I picked up a 13.5 lb bag of Chicken Soup for the Soul that was 39.99 and had an attached coupon for $6 off and two 4.5 lb bags of Chicken Soup for the Soul dog food that were each on sale for 11.99 and each had a $3 off coupon attached. Because the manager pressed the wrong button in entering the coupons and instead hit "Manual MFR coupon", it completed the transaction before allowing him to enter the $6 off and both $3 off coupons. He said I could have the one 13.5 bag and one of the 4.5 bags (not both) and that I could take the two attached coupons from those two bags ($6 off and $3 off) to use on another purchase later. He was mostly concerned that his drawer would be off by the $4.25 amount that his manual coupon press did not print. He could not void what he had done, so I walked out with what he would allow. The $40 bag minus $6 and two $12 bags minus $3 each should have been $54. I should have been given both of the 4.5 lb bags in exchange. Unfair transaction because manager did not know how to ring the exchange and pressed an incorrect button and also could not void his mistake. So, life goes on and I am concerned for my sick dogs recovery. Beware of greenness dog food and beware of --- "200% guarantee" - that was printed on my exchange receipt. Thank for reading and following along with this easy math problem and my experience. Lessons learned. Have a nice day.