I'm always annoyed with this place because they never answer their calls or return my voicemails. I leave detailed voicemails too. I also had a pharmacy fax over an auth form 3 times and they still said they never got it. I'm going to look for a new office. read more

Hard to find - inside the Nevada heart and vascular building the ONLY sign is a sticker on the door read more

Sunset Clinic - Waiting - Urgent Care Near Me - Las Vegas, Nevada

There's a reason why this place has only 2 stars... front lady Erika hangs up the phone on your face when you call, also this place misdiagnoses you!!! Stay far was from this place. They treated me so horribly here. I will never go back. If I could give this place 0 stars I would read more

Made an appointment to get my foot checked out, however, after waiting for 30 mins, the PA came in talked to me for 4 mins then referred me out. Got charged 95 dollars for nothing. This is what's wrong with the American Healthcare system and this place. Don't come here. Still waiting for the referred clinic to call me and it's been a month. read more

Stay away from this place. The heath care providers have misdiagnosed me twice and sent me to see specialist that were not needed.

I loved Trinay Hogan also! I agree with it't hard to find an NP with such a carrying nature. Her front staff was always patient and nice to me. I am sorry that she is not my Doctor now. I thought I found a safe place with her. I hope she is doing well and I hope to find her one day soon. read more

Just a few minutes in the waiting room. Pretty much got right in. Just went in for my annual check up and blood work! Trinay was incredible on all counts. Everyone was very nice. And, I had a couple of questions answered immediately! Great service! MM read more

Love Dr Trinay Hogan , did anyone know where she go? She is so nice . Care of the patients.

Very professional staff and wonderful medical care. I was very happy with my visit. Yelp needs 85 characters.

Just found out Dr Trinay Hogan no longer at Sunset Clinic. Very saddened as she was a very good, professional and cared for her patients. You don't come across doctors like that very often. Does anyone know where she may have gone? Or which practice she may have gone to? Also was told that location would be closed all of July for renovations. Overall I like that location but would be a lot better if Dr. Hogan was still there. read more

I love Trinay Hogan, but the receptionist there just does not care. They are extremely unfriendly and rude. Never greets with a smile. Just making an appointment seems impossible. I made an appointment and waited over an hour and nure said your next and 20 minutes later I will still waiting when I asked no one had any idea. The staff are not caring about patients' needs. The only quality of care is Trinay herself. Seeing her seems difficult because you have to bypass her receptionist, and they leave a bad taste in your mouth. They absolutely need to work on people skills. It drives people away just from their attitudes. Unfortunate Trinay has to be in a facility where no customer service training was conducted for receptionist. Trinay is by far the most amazing NP I have seen. Let's hope my next appointment is better. Been holding off because of such poor service. read more

Very unprofessional and I am not happy with the service here I was having a mild asthmatic attack and they refused to help me and I find it very unprofessional as this clinic sits there and tell somebody that when you go to the emergency room, you don't tell them no respiratory first I would've never took this clinic to sit there and tell me no as I'm gasping for air not breathing should be ashamed read more

I'd like to first point out that I'm not the type of person to leave reviews but I really appreciated the quality of care that the provider and staff had towards myself and my health. Ms Hogan and her assistant Priscilla did a great job on hearing my concerns and questions all while keeping their bubbly personality. Great staff and medical care although some staff members did seem like they don't appreciate what they do it was all in all a good experience. read more

Just switched to Anthem medicare supplement. Was assigned a nurse practitioner by the insurance co. I called and immediately got a phone message stating if I left a phone number someone would get back with me within 24 hours. Left a message . . . no response. Called again and left a message . . . still no response. I called Sunset clinic directly and requested an opportunity to schedule an appointment to see my physician's assistant. Was informed that I could not schedule until Feb. 1 when my policy becomes active. According to Anthem, they should have been able to schedule me with my member number in hand. Appears to be another office issue. . . read more

Called 2/15, 2/20, 2/22, 2/29 and March 1st. Left messages each time which said they would get back in 24 hours. Not only do they not pick up the phone, they don't return any calls. Maybe 24 days read more

Dr. Ferdowsian saved my life!! After experiencing migraines for over a month straight and countless visits to the ER with no help I was finally recommended Sunset Clinic and Dr. Ferdowsian who ran tests and prescribed medication that finally worked! I can finally breathe and think clearly after weeks on being stuck in bed! Highly recommend Sunset Clinic to anyone who's been struggling with any illness! Absolute God send! 10/10 recommend! Thank you to the Sunset Clinic team! I can finally go back to my regular life! read more

The two stars are only for Dr Hogan. She's nice, seems to care. Although I wasn't treated for what I came in for, she said it was only for Medicaid, idk. Her office staff however... they are RUDE, unhelpful and seemingly incompetent. I could go into detail but you'll get a headache. There's no doctor I've ever met that is worth the complete LACK of care and competence that the office staff here exude... Don't waste your time. Now I have to call the people I did refer here and let them know how disappointing they are. Good Luck to you if you do come here. read more

I made an appointment had my primary care provider referral number changed to her and her front office scheduled the appointment. After rescheduling because she had me something later and needed to see me earlier, I drove all the way across town to see her. Her INCREDIBLY RUDE front desk girl said it's not listed as primary care provider in the system and can't see me. They were extremely rude and dismissive! AVOID THIS OFFICE!!!! read more

I've been a patient at Sunset Clinic or years . Never a bad experience. Dr. E is the best!!! He personalizes your visits. He makes you feel as if your family. The office is always clean and well-maintained and he has a wonderful team that really care about us or needs. read more

I love this place! I love Dr. Hogan. She is the absolute best! The staff is amazing! I feel at peace when I'm there and at ease knowing that Dr. Hogan has my health at heart! read more

I was told on Tuesday that I will have a virtual appt on Wednesday. I filled out all the paperwork and ready for my 11:30 appt. Well no one never called. I waited for 4 hours. I called them on Thursday to tell them how rude they were. They tried to give me a new appt for Friday, which I decline. They are the most inept and unprofessional people I have ever talked. They are rude and unable to understand English. If I could I will give them a zero. read more

If i can give them ZERO stars i would. These people are liars! do no waste your time with this office. I had a simple appt for a telephone follow up after some bloodwork. I had some concerning results and was eager to speak to Dr. Hogan. We had an appt for 4:30pm on a Friday and they never called. I called them a message Sat morning and another Monday around 10am. I kept calling until i finally got through, I explained i did not receive a call the day before, thats when the staff kept me on hold for 20 mins but ended up hanging up on me. When i called back to tell them what had just happened, they didn't even acknowledge it. They place me on hold for another 5 mins, comes back on the phone and says i missed their multiple attempts to call me, bullsh*t. they never actually called and i have the call logs to prove. They had called me at 2pm that day to collect my co-pay but never called me back at 4:30. this office is a joke of a place read more

Sunset Clinic - Urgent Care Near Me - Las Vegas, Nevada

Went in for blood work. Mind you, this is my first time getting it done and I'm coming in as a new patient. They drew around 5 vials of blood from me and no one shared any post care instructions. Not even the doctor. So, because I thought I was good to go once the doctor tells me "so ya, we will chat later about your results and just go ahead and schedule that Pap smear with me and you're good to go", I decided to leave. Was feeling slightly dizzy and lightheaded, but thought it would go away. Nope, stuck with me all day. Decided to go to the gym bc no one gave me instructions on having to refrain from going or drinking lots of water, juice, eating after or anything. Bad idea, I guess going to the gym isn't part of what you should do after getting that much blood taken from you? How the hell am i supposed to know. This is new to me and this is your profession, people! Don't really think they're formally trained or maybe just out of school? Don't recommend wasting your time coming here bc you'll leave feeling like you just got out of a chop shop. I literally am writing this thinking, how are you in the medical field, treating patients, and can't even do the bare minimum? Trinay Hogan was nice, but the lack of training and experience in this office is horrible. This is not like working at Taco Bell where if u forget someone's sauce it's no biggie. Not telling your patients about post care or even pre care and being diligent at your job is a big deal. read more

Support staff is rude and incompetent. They wrote a referral for my mother in law's knee, we went to Desert Radiology but they could not schedule the procedure, called 3 times left 3 messages, went to the office to request and the medical assistant was defensive and rude, asked the doctor and he was also rude. Will not go here again. read more

Dr. Hogan is a really good doctor but i set up an appointment for a specific time and I get there and make me wait more than an hour.

The service from the doctors and assistants is fine. The wait time is usually not too long. Masks are required, but the receptionists only wear them if patients are paying attention. The older receptionist isn't courteous. I didn't have a mask and she was reluctant to give me one. She kind of has an attitude. This opinion is based on several visits and phone calls. Their online scheduling doesn't work. I've experienced rude employees at their call center in the past. read more

PATRICIA at the front desk has been intentionally RUDE EVERY SINGLE time I have been to the office or had to call the office. She has messed up my blood paperwork, delaying my blood work and making me do extra trips backs and forth to pick up the blood orders, because she REFUSED to email them to me. This malicious evil miserable person has no business working with other people. As much as I love Dr. Hogan, today I choose to walk away from this office all together, because I would not go through this ABUSE anymore. read more

I made an appointment. They could not see me for 2 months. at 11:30. They called the night before to change my appointment to 10:15. Okay, I arrived at 10:05. They did not see me for over two hours. There were two people in the waiting room. They both left. When I finally walked out, the waiting room was empty. I don't understand. I should say that I never saw a doctor. I asked, was told that I was next in line, but no doctor ever showed up. I just walked out. Like everyone else. read more

I've been coming to this location for along time now, it's quick , easy , and they have always taken great care of me. I've seen all the doctors at this location and you can't go wrong with any of them! Especially Trinay Hogan, she's so sweet and has the most bubbly personality. She has a big heart and really shows she cares for her patients. I think the hardest thing to find in a doctor from my personal experience , is someone who actually listen to what you are saying and not disregarding everything you say and that's exactly what she does, she listens and actually helps you! read more

Went in on 8/26/20 to see Dr Hogan and had an amazing experience! Both she and everyone there were extremely friendly and treated me with great respect. Highly recommend to anyone! read more

My husband was diagnosed with Stage 4 cancer. He has Mr. Morris a PA as his physician. He is WONDERFUL and GREAT!! Very caring and accommodating. I deal with Patricia a member of the staff at this Sunset Road location. She is AWESOME!! She makes sure Mr. Morris is on top of stuff with regard to my husband and ALWAYS will to help. She keeps in touch with me via email to see how my husband is doing. I can't say enough about the caring and truly wonderful staff there is and the most wonderful 2 people I know that my husband and I have there at Sunset Clinic. We were very blessed to have them as my husband's PCP Office. Sincerely, Natalie Willman read more

If I could give a 0 star I would! Absolutely the worst WORST place ever!! Between the staff and the absolute incompetent "doctors" I'd die before I ever step foot into any of these disgusting "clinics" they are horrible uncaring, very unprofessional and they lied right to my face. I will actually be filing a formal complaint, that's how bad my experiences were. I literally do not know or understand how any of these "doctors" are even doctors. I can treat myself way better and I'm not even a doctor. PLEASE SAVE YOURSELF THE TROUBLE, TIME, ENERGY and don't even go to any of these "clinics" read more

This place is the worse ever I work upstairs I regret it 100% coming here the medical doctors are great but the staff is the worse I ever seen not sure how they are still open I wish the corporate office saw these reviews because I called several times to speak to a manager and she was as unknowledgeable as her employees someone help these people read more

Must must must say, Dr. Trinay Hogan ROCKS! She is so knowledgeable, considerate, professional, amazingly sweet, thorough, ( yes, truly that many wonderful adjectives, and so many more to describe my experiences with her as my Doctor, PCP), and makes sure you feel comfortable, and well informed throughout each appointment. It gets better, as you can tell the staff are happy to be there beside her as well, considering the amazing, compassionate, go the extra mile, can do out look they embody. Thank you to all of you over at Sunset Clinic off Durango. I mean it. read more

The only reason I'm not giving this clinic one star is because of the person who saw me, Dr. Le Ha. I think she's actually a PA, but I call her doctor. Starting this off on a positive note, I really love Dr. Le Ha. She's super super nice and is very willing to listen to everything I have to say. Not only that, but she was willing to spend time and give me advice as a premed student. That means the world to me. She actually cares about her patients and gives out great advice to those willing to listen. As soon as she walks in I'm greeted with a true smile and we hold out an actual conversation. It's been a while since I found a doctor I actually liked, so I'm so glad my mom recommended her to me! She can also speak Vietnamese, which is great for my parents since Vietnamese is their first language. If you're more comfortable speaking Vietnamese, she's very good at explaining in Viet. Now the reason for the bad review is from my last visit. I had to wait AN HOUR AND A HALF for JUST a blood test. Like really? I didn't even need to see the doctor. I had already gotten a checkup the previous week and only needed to get my blood drawn by a nurse to send it in for testing. I was told by the front desk that it would only be a 20-30 minute wait. Okay, I get it. But over an hour? That's unacceptable. I had to actually go up to the front desk and complain about it. They told me the wait was because they had "special patients" that needed more attention. However, I made an appointment and I have other things to do. I would understand if I was a walk-in, but I was not. I had classes later on that day too, and it wasn't until I mentioned that I had to go to class where they finally took me in to get my blood drawn. I hope they can figure that out, because I really love Dr Le Ha and the only reason I'll come back is for her. tldr; LOCATION: This place is located near ikea and right by the McDonalds. The sign that says sunset clinic isn't very clear. You'll see it after you park in the Durango medical plaza. STAFF: meh. The front desk people weren't rude, but they were not super welcoming either. Dr. Le Ha is amazing and is the only reason I go here. Her Vietnamese is good! WAIT TIME: terrible. prepare to wait for over an hour for a simple checkup even if you have an appointment. I waited over an hour for a blood test. read more

This place is amazing highly recommend it. The front desk is very nice. The nurses are very patient and very well knowledge. I've seen all the doctors there and they are very great and actually take the time to inform you about your situation. Definitely recommend it. Myself and my whole family come here. read more

Well I gave this place a chance and what do you know they screwed me out of $25, because my follow up (for blood work) to my original visit for my "wellness exam" which is covered under my insurance. They coded it so I would have to get charged. So when I called she said yes it's a follow up to the first but it's a diff visit so you have to get charged. I said it's a follow up I have to see the doctor to get the results. So won't be goin back. Beware! read more

I'm struggling with how to convey my feelings about Sunset Clinic. I used them last year for an annual physical that is required by my group health plan. The staff was friendly, service was fast and efficient, but I'm frustrated that I'm being billed $115 for an unnecessary follow-up visit to review my blood work and labs. I have a high-deductible plan with UHC that covers preventative work for 0 out-of-pocket. So, the initial visit for a physical and lab work was covered at no charge to me. Sunset Clinic called me a week or two after the first visit and wanted me to come back in to meet with the doctor and review the labs. I was not told this would be a separate charge from the physical and so I assumed (which I should not have done) that this visit was still part of the physical exam. The review of the labs took all of 5 minutes, wherein the doctor told me the results were normal and everything looked fine. That could have been done over the phone and, in my opinion, this follow-up visit was nothing more than a way to bill me for an additional office visit. So, be careful when using Sunset Clinic and ask them up front what the charges will be for each office with your plan. read more

I have now been to this doctors office 4 times since I've lived in Las Vegas. I have seen 4 different doctors (which is fine, but interesting.) All the doctors are nice enough, but I have always had to wait in the exam room for at least an hour waiting for the doctor. I have worked in a busy surgical office, so I understand waiting, but to wait that long every time is ridiculous. On top of that, I don't WANT to come in, I'm forced to come in every six months to refill a prescription I've taken for ten years. The front desk staff is just ok, never particularly friendly or helpful. I tried to give them a chance, but I am switching doctors read more

I brought my 11 year old daughter into this place with 104 temperature and they turned her away how unprofessional is that and heartbreaking? read more