Dr .Arlitt has been my equine vet since we moved to the area many years ago. She is not a warm,…read morecaring person in her affect and presentation. She does not give a lot of information and you have to go through Tiffany The Ice Queen, Dr. Arlitt's receptionist/front office who never fails to make you feel as if she'd rather be doing anything else besides giving you the bill. Dr. Arlitt, in my opinion, is a very mediocre veterinarian. she has NEVER been on time for an appointment, she is inconsiderate of her client's time constraints and the importance of being punctual, and she misses a lot of very important conditions; her mind is obviously somewhere else. She handles emergency situations with a disinterested attitude and compared to others, she tends to be a bit pricier. I don't hold it personality against her, but it makes me uncomfortable when I have to spend a few hours there to have to listen to her and her assistants/hands laugh at clients who aren't there or speak badly of them. Of course I have to wonder what they say about me when I'm not there - and they're not discreet, they don't know who knows who, and they don't seem to care. I have found a new veterinarian who I like very much and will be leaving Live Oak. They are not conveniently located, and there's no way to be comfortable there. There's obviously an "in" group and everybody else is out. I'm definitely on the out side. I also found out that Dr. Arlitt will not give prescriptions for medications. They are 20 miles away from me, but because they sell the medications (at grossly inflated prices), they won't provide prescriptions. I'll have to ask my new vet if he can come by and if I can get a prescription from him. Because of the prescription issue - and Tiffany's usual arrogant attitude, I had to drop my rating by one star. In my opinion, the negatives outweigh the benefits and I'm always uncomfortable when I'm over there. I don't plan on being there again. 12/01/11 - Update Well, just when I thought I'd done about as fair as I could, my new vet came out last week and was appalled. It seems one of the horses was suffering from a rotting tooth (I couldn't smell it but those that could were pretty grossed out) for some time and this isn't something that should have been missed by a vet who sees the horse on a fairly regular basis. How do you miss a rotted out tooth that causes so much pain and discomfort when you're a vet who looks in the horse's mouth fairly frequently?? So I had to take Live Oak down to just one star based on how much they missed. Oh, also the horse I bought from one of Arlitt's ex assistants, who said she was around ten (10) when we bought her, ended up being older than my senior gelding. I thought she was about 17, she's closer to 25. Ouch! How do you miss that?

Dr. Arlitt has been my equine vet for at least 10 years. I wouldn't trade her for anything. She…read morehas cared for my donkey, mini, ponies, and horses with compassion and professionalism. She made late night house calls for colic and a late night clinic call when I brought in a friend's horse with choke. When it was time to put my 34 yr. old gelding down, she and Joy handled him beautifully and with great compassion. I've always found the staff to be very helpful. Dr. Arlitt and her staff are no-nonsense type of people and I really appreciate that.

Dr. Bibb is so knowledgable. It's amazing how much he's dedicated to the best outcome. He has…read morealways worked with my horses when needed and explains everything so well. I will always call him for all my animals needs. We definitely appreciate him. When I had no hope at one time, he calmed me down and now everything is fine...just like he said it would be. If not for him I don't know what I would have done. He's the best. Thanks Dr. Bibb Donna & Robert B.

After a crazy night driving to a wonderful overnight animal ER, I was recommended to follow up with…read moremy regular vet next day. I love my regular vet but on calling in the next day, Friday, my vet was out of town and PGVS was recommended for the follow-up services I needed. My 2 dogs had messed with a rattlesnake and lost. PGVS fit me in and what transpired was such great and tender care of my dogs. I'm so grateful. Both dogs are fully recovering but had markedly different courses. Dr Bibb was so great at explaining and really listened to my questions, not just giving me canned answers but truly evaluating my pups individually. His staff was thoughtful and efficient. Definitely a great vet care experience.

I cannot adequately describe the comfort and ease with which Pet Passages ensured the loving and…read moredignified cremation of our beloved dog. From start to finish, the reassurance they provided and the ease of communication were truly exceptional during an incredibly painful time. They handled every detail with compassion and respect, allowing us to focus on grieving rather than logistics. The thoughtful, heartwarming tokens of remembrance they provided helped transform a heartbreaking experience into something meaningful and comforting. While I wish this service were never needed, I cannot recommend Pet Passages enough. A sincere thank-you to Scott for his kindness, professionalism, and genuine care. We are deeply grateful.

I spoke with Tony, and he helped me through the process and timeline. He was so professional and…read morethoughtful, even making arrangements to pick up Myka at their facility. I cannot thank Tony and his team enough for their care and support, and for making this process so easy.

I tried out KSS pet sitting service after being referred to Korrinne from a friend. I went on a 8…read moreday trip and came back to happy dogs. I have two little older dogs (12 & 13) both who take medication. I really didn't want to board the dogs because I think it's stressful for them, so I decided to try Korrinne out. I'm very happy I did. The dogs were super happy when I returned. She's reasonably priced and definitely loves dogs. It was also nice to get pictures of my furries while I was away.

Does a good job at a good price. We have a Great Pyrenees, so plenty of hair to shave. The people…read morethat work there seem to be nice and it's a quick in and out. It is a small shop down the hallway in the strip center just outside of Burnet heading east on 29.

I was out of town when someone who's watching my house let the doors up and my dog got out. They…read moretook care of her and make sure I knew where she was

Nothing like pulling up to a place and seeing a bunch of employees smoking.... gross...What an…read moreattitude the ladies that work there have. First of all we got there before they opened to get a puppy. We tried calling three times on our way. We drove 75 miles to get there. But because someone left a message on their machine they told us they were "holding" the puppy for them. They had no idea what time the other people were going to be there. And the ladies were pretty rude about the whole situation. In my profession, if you get there and have the money first....its yours. Don't waste your time or donations on this place. They need an attitude change and need to update their website to be specific about how they handle things.

My River has been there twice. Wonderful job on him. Excellent customer service. The place is clean…read moreat the reception area. I have no complain. Reasonable price! I would recommend this place.

Took my Aussie to her. She did a wonderful job! My girl feels young and frisky again!! We will…read moredefinitely return.