After a crazy night driving to a wonderful overnight animal ER, I was recommended to follow up with my regular vet next day. I love my regular vet but on calling in the next day, Friday, my vet was out of town and PGVS was recommended for the follow-up services I needed. My 2 dogs had messed with a rattlesnake and lost. PGVS fit me in and what transpired was such great and tender care of my dogs. I'm so grateful. Both dogs are fully recovering but had markedly different courses. Dr Bibb was so great at explaining and really listened to my questions, not just giving me canned answers but truly evaluating my pups individually. His staff was thoughtful and efficient. Definitely a great vet care experience. read more

I brought my sons VERY large, 170+ lb, 5 yr old Armenian Gampr, "Duke", into Dr Bibb to be neutered because another EXCELLENT vet in Lake Buchanan, could not handle this size animal. Duke can be quite unagreeable and difficult muzzling him or when he is scared. Dr Bibb and his staff were very professional and empathetic towards Duke during his visits. A not unexpected complication arose post surgery and Dr Bibb did a great job properly treating it. I just wish I lived closer because I would make Dr Bibb Dukes primary care doc. read more

Pecan Grove Veterinary Services - Duke wondering whalers his balls are..... - Veterinarians Near Me - Llano, Texas

Dr. Bibb is so knowledgable. It's amazing how much he's dedicated to the best outcome. He has always worked with my horses when needed and explains everything so well. I will always call him for all my animals needs. We definitely appreciate him. When I had no hope at one time, he calmed me down and now everything is fine...just like he said it would be. If not for him I don't know what I would have done. He's the best. Thanks Dr. Bibb Donna & Robert B. read more

I've had four equine/large animal veterinarians since I've been in Texas. The first was very good though difficult to get to and they refused to make farm calls because crossing 290 was risky. Once I moved West, I started with Dr. Arlett. After Dr. Arlett, I stared using Dr. Magid. But after disagreeing with him on the benefits (and lack thereof) of the daily use of Bute on a horse with a history of minor Uveitis in right eye, he fired me as a patient. That's when I started looking around for a quote on having my mare's teeth floated. I requested a quote and was delighted when I received it. Dr. Bibb, the veterinarian I contacted, was a breath of fresh air! He was very kind, calm and non-judgmental. His rates were very reasonable and his equipment state of the art. I could not have hoped for better. Unlike my previous vets, who treat you like you're too ignorant to even look at a horse while working on your horse, Dr. Bibb was - to the extent possible - conversational and when I questioned something that I had disagreed with that got me fired from Dr. Magid's practice, Dr. Bibb agreed with my opinion and I felt that the things I knew about animal husbandry and such were in some part, the same views of Dr. Bibb. He was efficient, professional and his bill did not lead me to conclude that I was buying his next toy (be it a car, plane, vacation, etc.) My only regret was that I did not find Dr. Bibb and his practice much sooner. And although he has not been practicing as many years as any of my prior vets, his professionalism, demeanor and overall advice I was very comfortable with his knowledge and judgments. I would highly recommend Pecan Grove Veterinary Service to anyone regardless of their experience or lack thereof. If I could give him more than five stars, I would enthusiastically recommend Dr. Bibb and his practice over any of the veterinarians I have seen in the past fifteen (15) years! read more

Wow, what a sad experience I had just the other day after such positive ones in the past. I lowered my rating by 2 stars because things matter when you walk in the door of a business. The young girl at the front desk needs a few lessons in customer-service and first impressions. First of all, she was very poorly dressed, not at all professional or even neat and tidy. Even in a small town, dressing UP is much better than dressing DOWN. A sloppy camo shirt, ripped jeans, and crocs are not necessarily a good first impression outfit for a new up and coming business. The rest of the staff were professionally dressed in scrubs, polos, button downs, and nice, neat jeans, so there is no doubt a uniform or dress code here. Secondly, she was very interested in whatever was on her cell phone, almost to the point of completely ignoring the other people and me in the lobby area. Like I said earlier I've been a client for awhile, so right now this won't necessarily cause me to go elsewhere. Hopefully Sara(?) who appears to be very young, will grow and mature into her reception roll at Dr. Bibb's office before he loses patrons. read more

I was very disappointed with my last trip to this establishment. I took my chihuahua in for an office visit for a dental consultation. Dr. Bibb offered to clean my dog's teeth for around $450.00. I then requested that they trim the right front dewclaw as it was the only nail that required trimming. I paid $45 for the 20 minute office visit and assumed that the dewclaw trimming cost would be minor or complementary as my other vets had done in the past. They took my dog into another room and asked me to wait in the lobby. The assistant brought my dog out and said, "Don't worry about it, we went ahead and trimmed them all!" I thanked her and told her that I appreciated them. Upon checking out, the cashier asked if I wanted the receipt printed out or emailed to me. I chose the latter option. The next morning when I checked my email, there was a $15.00 charge for nail trimming tacked onto my $45.00 bill for a total of $60.00. When I called to question, the first lady I talked to was very nice and said she would check into the matter and return my call. When I hadn't heard back from them by 4:45, I called back. I reached the original cashier who was very rude and unprofessional, and after arguing and talking back to me promptly hung up on me. The next morning Dr. Bibb returned my call as requested. I asked why the full $15.00 charge for a complete nail trim when I specifically asked for the single claw and was appalled at his explanation. He informed me that there was no line item charge for a single nail installed in his billing software and had to charge me the full amount. I can't believe that they don't have a line item description for complementary customer service, miscellaneous, or simply a deletion of the singular nail clipping. I was originally going to have the dental procedure done by them at a later date, but definitely not now. I will never return to this veterinarian. I want no part in paying for his new office. Customers beware... read more

Dr Bibb is amazing. He is knowledgeable, gentle and patient. I have a high strung thoroughbred, and Dr. Bibb was amazing with him. I feel so lucky to be able to get Pecan Grove to make a farm call to us in Spicewood. I know my horses will always be well cared for when they are in trouble or when they need well-care services. read more