We had fun bowling here on friday night for a couple hours. The drinks and food were decent. Music…read moreand Bowling were fun. Would come here again

Such a fun experience! Went here on a Sunday night and it was $17.99 for unlimited bowling per…read moreperson. Staff was friendly, and they're open late which is a plus!

I was here for a private event and everything went well. This location offers numerous activities:…read morewhirly ball, laser tag, and bowling. There are multiple floors - each including a full bar. The food here was OK. Our group was provided a taco bar and cookies for dessert. The tortillas were not great, the texture was off. Everything was served buffet style which led to hot items being cold. Unfortunately the cookies were rock hard. Could break a tooth rock hard. Overall this is a great place for activities. It's nice that they offer food and drinks, but I wouldn't come here hungry.

We hosted a large kids laser tag party here and unfortunately had a very disappointing experience…read more Most of the laser tag vests were not functioning properly, and kids constantly had to come in and out of the game because their equipment stopped working mid-play. They really should not be hosting laser tag parties larger than 5 people with the current equipment situation. We were told they had 18 vests available, but only about 6-8 were actually working consistently at any given time. To their credit, they did extend the play time to try to accommodate the equipment issues. However, it didn't really solve the problem when so many kids still had long wait times and didn't get to participate fully. The staff member managing the event was defensive when concerns were raised and explained they were "in a transition stage" and expecting new equipment in July. She stated she was frustrated too, but we were the ones paying for a service/event that was not functioning as promised. I would not recommend this venue for a laser tag party until the equipment issues are fully resolved.

I used the bowling alley for my dads surprise party. The staff on Saturday was AWESOME!!!! The…read morecustomer service experience was absolutely hands down the best service I've received in a LONG TIME!!! I have people requesting the contact info to plan their next event. My guests were surprised to learn how nice the bowling alley is; the outside parking lot isn't the best. The bowling alley shouldn't be judged by the parking lot. The billiards room is excellent, the staff is very friendly and professional. If you're planning your next event, don't let this gem pass you by, it's worth it!!!! Thank you Bertrand's staff.

Best bowling alley IN THE WORLD 40 lanes great staff , Fun atmosphere and something to do for…read moreabsolutely everyone from arcade games to billiards and a full size bar. And kitchen with tasty food

One if my best friend's son was leaving for the Army and wanted to go to his favorite bowling alley…read morefor his going away gathering. When we arrived majority of the lanes were occupied but we were able to get a lane pretty quickly. There is a bar located about 3/4 into the building and a food area at the end of the building next to the aracde. We ordered food: pizza, onion rings, and mac-n-cheese bites. The onion rings we crisp and the batter was not too think, it was just the right amount. The pizze was a thicker thin crust and tasted good. The pizza was tasty which can be hot or miss at a bowling alley. The night was really fun and I am excited about my friend's son and the next chapter of his life.

From the outside I didn't think much of the place until I went inside, where it bustling with…read moreactivities. I didn't catch the staff's name behind the counter, but he was incredibly helpful and enthusiastic about his job. Professional or novice bowlers, it didn't matter. It seemed like he wanted us to have the best experience ever! I only meant to stay an hour, but our little entourage had so much fun bowling we actually stayed until closing! The next time we're in this neck of the woods we'll be sure to pay this bowling alley and second visit.

Takes hour or more for your food they have limited seating and everything you try and order they…read moreare out of it.

they promote toddler time on social media as toddlers only, to play in a clean environment before…read moreopening to the public. We went today for toddler time, there were many older kids / teenagers jumping around. The place isn't cleaned either, many crumbs on the ground, crumbs on the trampolines, I'm not sure the place had actually ever been cleaned before let alone vacuumed. The arcade machines are also rigged and half are broken. Monopoly game had a broken screw in it so the dice wouldn't spin. ZR machine broken lol. There was never staff behind any desk to help out. When they do come out from the kitchen (where literally every staff member was) you're ignored. The place is ran by teenagers, how are there no adults or adult managers? the "manager" when i told him how dirty the place was said "sorry for the inconvenience" ????? ****THEYVE NOW BLOCKED ME ON FB AND DELETED ALL OF MY COMMENTS ON THEIR POST ABOUT TODDLER TIME**** guess what you can't delete? google and yelp reviews :) :)

Excellent location for a Birthday Party any age & any size group!…read moreVery Economical & fun for all ages!

Love this place good for family and friends good food good games great parking great Priceread more

Permanently closed!…read more This business is no longer open and the parking lot is your up.

I haven't been in there awhile because they had a fire I understand. But when I did I enjoyed…read moretaking a little 10 year old and bowling and playing on their hockey machine. The staff was friendly and right on top of their game. Always enjoy going in there on Sunday afternoons and spending some time with the little one can't wait for it to reopen

Visited for lunch today. Very large and nice Dave and Busters location. Lunch was good - nothing…read morespectacular but nothing wrong either. Chicken sandwich meal with game card and burger with fries with game card. Server was very nice and there were many seating locations within the facility! Games all seemed to be operational which is good! Had a great time on our visit.

The host put us at the wrong table and the bar manager and waitress in a very accusing and…read moreaggressive tone asked us to get out of that table area. We also received very poor service throughout the dining experience, and the food was average at best.  The bar manager woman was rude to me after I voiced my complaint and took zero responsibility.

Best lanes around. David and his team take great care of our family. Highly recommend this…read morebowling alley over the alleys in the surrounding area.

This Bowlero establishment is a fun place to hang out over bowling and arcade games. It's popular…read moreamong the locals. I have been here a couple of times and have had a nice experience. The pricing for the bowling is reasonable and the service is friendly. The bowling lanes are good and the bowling game scoring is digitized. I like the atmosphere. My eight year old likes to go here because it's enjoyable and fun for him. I recommend checking this Bowlero out if you haven't before.

On the pricy side but when we miss Japan, we always come back. Keep kids happy with claw machine…read more 99 cent ice cream is a plus. They have bowling, pool table, kids zone, arcade, snacks, alcohol, and claw machine.

This place is cool! It's huge and so many different things to do from arcade games, bowling,…read morekaraoke, several claw machines, and a big jungle gym play area for toddlers and little kids. We threw our 5 year old's bday party here in the jungle gym area. We got the whole upstairs dining area to ourselves, which was awesome. Had about 25 guest and the dining area was nice and spacious. Our designated party planners were great, they did the best they could with what they got. A lot of back and forth with the drinks as they only give you one pitcher of water and 2 pitchers of pop. The drinks were unlimited with the party package but the kitchen was far from the play area so it took a while to get it refilled. The kids had a great time. Unlike other jungle gym places though , they didn't allow kids older than 12 to go up the slides and play areas. If your kid does get stuck then they said it was okay to go in there. They do kick you out after your allotted time. So if your party is only there for 3 hours, you have to vacate the party area after that. You can still go outside the kiddie area and press your luck to try to win a prize at the claw machines. They have lots of cute plushy items to choose from. It's kinda like a Dave N Busters but with way more stuff to do. Located inside Gurnee Mills Mall but they have their own entrance from the parking lot.