Humbug Marina is a first class marina in Gibraltar, MI. Their slips are reasonably priced and…read moretheir rack and launch is very affordable and efficient. The Service Department does a fantastic job of meeting the marine needs of every customer. Best of all they have great family appeal and deliver on what they promise. Come for the services and stay for the comfort of convenience.

I'll start by saying JP's (the waterfront restaurant) is great. But this review is about the…read moreMARINA, and more specifically, the SERVICE DEPARTMENT. Unprofessional behavior and poor communication have cost me significant time and money. Want a couple examples? Read on... Last season, the marina was to winterize my boat. I left it in the water longer than I normally do, so I was in a hurry to get it done. In addtion, they were to work on some other items for me at the same time. I called, and said that the weekend weather was going to be near freezing, so I wanted to make sure it could be stored indoors. On Thursday, the woman working (who no longer works there) told me that I could bring the boat down and they would be sure to get it inside, as long as I pre-paid for my service. I called back later to verify their hours, then brought the boat in on Friday evening after work. There was nobody at the marina. I left the boat outside, called the marina, left a voicemail, and verified that I had heard the hours correctly. I had. The voiccemeail also said that they would be in on Saturday morning. Not wanting to chance it, I showed up first thing Saturday morning, only to find that (again) nobody was there. Left another voicemail, but nobody called me back. My boat sat outside, the temps dropped, and I incurred significant extra damages. When I finally spoke to someone the following week, their response: "Oh, the voicemnail still has our summer hours. We are in our winter schedule now". Fast forward to my repairs: They had also prepared an estimate to replace the brakes on my trailer: over $3,000! Between the boat & trailer job, parts were backordered, mechanics were at the boat show, another mechanic ended up down & out with covid, you name the excuse, and they used it. Long story short, it's now April 2023, and my repairs STILL aren't completed. They finally got my boat done in AUGUST, which gave me about a five week season. I said to forget the trailer work for now. I just wanted to pick up my boat and get it in the water. They didn'tso much as offer a discount for causing me to miss 2/3 of the boating season. Not to mention the extra damages caused by the miscommunication of hours last fall. Needless to say, I was not happy. But they had a lot of staff turnover, and Will & Megan had always been good to work with in the past, so I still planned to winterize with them this season. After turning in my winterization form on Monday, Pam called me on Tuesday, saying that I could drop the boat off Wednesday. I verified the hours personally, then told her I'd be there early the next morning. As I was about to pull out of the driveway, she called me & said that she would need to cancel, because they were full & had "nowhere to store my boat". I informed her that I had adjusted my work schedule based on the information she had given me LESS THAN 24 HOURS EARLIER. When I asked why she couldn't have let me know that the previous day, she stuttered & stammered, and had no good reason. After I expressed my displeasure at the lack of communication & the unprofessional way that the situation was handled, she began yelling at me, before telling me "fine, bring your boat down, and I'll find somewhere to put it". She then hung up on me before I could even respond. Needless to say, I will NOT be bringing my boat to them, today or EVER. The next two marinas I called for winterization services were both happy to get me in immediately, and their prices were about 30% less. The also quoted a complete brake job, based on the make & model of my trailer. It was under $2,000. Humbug has become a dysfunctional marina that only seems concerned about getting their money. The funny thing is, if their customer service wasn't so poor, I'd still be paying their inflated prices. Do yourself a favor: Get a second quote before you take your boat to them. And if you do business with them, be prepared for the "unexpected issues" that will arise.

My husband and I just went through the worst nightmare of our adult life. We hired Warren Hurst to…read morecome and rebuild our dock. At first he was very nice. We signed the agreement on April 2016 and gave him over a $1000.00 as deposit. The complete project was over $40,000.00 He said it would take two to three months to get the appropriate permits from the various government agencies. He went in back and took all the measurement and pictures of the dock. In June I ran in to him at a local bank and asked him where we stood with the permits. He acted like he didn't know me but said that he would check. He never called us. In July I called the office and his wife answered. She kept asking my name and address and said she would look in to it. A few days latter we saw Warren in back taking measurement and pictures again. He said that it was held up with the EPA because of the ####### slander word for black woman. I told him that I did not appreciate his language and that I believed that he never turned the paper work in to begin with. He laughed about it and told my husband that I was sensitive but that it was true what he said about the race. I continued to call the office and to make a long story short they did not start the project until December of 2016. Bridget, Warren's daughter was in charge of the crew. They brought a crane in and started to demolish. In the process they managed to destroy my neighbor's fence. Ungrounded a 220 volt wire that was bringing electricity to the dock. Left the line live with no cap. They destroyed 10 of my bushes along our drive way by running them over with their trucks. Left oil stains in our drive and when asked to stop parking in the drive way Warren told me to "F U" to make matter worst they didn't attach the pulleys properly so two weekend ago we woke up to our boat tipped over. Had we been on the boat it could have sliced someone in half. The snapping of the pulley caused for the top and side covers to rip as well as damage to the side fiber glass of the boat.. Bridget and her crew came out and right away accused the pulley company when it was her that installed it and forgot to bolt it and weld it properly. My husband asked her to pay for the damages to this she refused. Please ask past clients when using this company

I was able to experience a sunset sail on the Ovation yacht again for Sangria Sunset. This time the…read moreboarding and departure were from Downtown Detroit on the riverfront. Ooh wee! The sunset was beautiful. The night skylines were breathtaking on both the U.S. and Canada sides. The music was excellent. The band was very talented on the lower level and I got my hustle on with a little wobble on the upper deck with the DJ on the 1s & 2s. The staff was very nice from boarding to our departure. The staff was quick to retrieve empty plates and glasses. The Spanish inspired meal was delicious. From the Spanish Paella to the Spanish Flan and everything in between.

I HIGHLY recommend having your wedding with Infinity & Ovation Yacht Charters!…read more There are far too many favorite memories and experiences to share, but one of the most special was our first dance as husband and wife beneath the Ambassador Bridge. It was truly unforgettable. If you're looking for a beautiful lake view wedding with a stress-free experience, IOYC is the way to go! Their team takes so much of the planning and wedding-day coordination off your shoulders while connecting you with trusted, experienced IOYC vendors for flowers, DJ, photography/videography, cake, linens, and more. On our wedding day, their team made sure everyone in the wedding party was comfortable, prepared, and taken care of before the ceremony began. Everything from the procession to the ceremony ran smoothly, seamlessly, and on time. Most importantly, my husband and I were able to relax, be present, and truly enjoy every moment. Our guests were incredibly well cared for throughout the evening, and even at the end of the night, having their cars valeted and ready for them made leaving effortless and was such a thoughtful final touch. The combination of exceptional service, delicious food and drinks, beautiful atmosphere, and dancing made the entire experience unforgettable. The reduced stress, quality of care, and overall experience made every penny spent absolutely worth it. We couldn't have asked for a more beautiful way to begin our forever!

Always a great time, staff is amazing and the river is so relaxing. Been making this a yearly trip…read morefor over 10 years and now we are going on the river twice a summer. Cannot wait for the next time!

I came up from Toledo Ohio was very excited because I am 70 and wanted to canoe vs Kayaking…read more Anyways got all the way up there almost 1 hour from Toledo which probably cost me 10.00 in gas one way. It's at a state park, not sure if that was even mentioned. But I did call numerous times no one ever told me it would cost me 10.00 to park on top of the 35 45 bucks to canoe for two elderly adventurous people, just glad to be getting out to do something active for a change on a limited income. We both have bad knees, can't run handicap sticker in our car that is 20 years old (kind of lucky to have even made it)! I told the lady sitting at the park I can't afford 10 dollars she said well the web site says it cost to park, I said I did not see it any where on the web site. Talk about a ridiculous cost to park while you canoe. I said for even handicap senior citizens she said yes. I said Well I am not paying that, I can't afford that, we will figure out what else we can do. So I looked around for some place to park where we could walk into the park without paying couldn't find anywhere. So, we went to the one that is in ann arbor FREE PARKING. Ridiculous it would seem like something else could be figured out with this expensive cost. SENIOR CITIZENS: Do Not Go to Skips unless you want to pay another 10.00 on top of the cost of canoeing on a fixed income to let your car sit at a park for 3 or 4 hours. Totally Ridiculous! Vickie

I love sightseeing with water views. The Diamond Jack River Tours are an option. The tours are…read moreaffordable and they have several boarding times from Thursday to Sunday during the summer. I will be doing another one before the summer is over!

We took a private tour of the Detroit River on the Diamond Jack's River Tours and it was positively…read morePERFECT; from beginning with making our plans with the office to the excellent time everyone one of our participants had. The boat was clean and comfortable, the food was great, the staff was outstanding. Definitely deserve 5 stars plus! And we will be back.

I've bought a couple hurricane kayaks there over the past several years. Can recommend them…read morewithout reservation.

Great trip. Everyone was very nice and helpful. The water was moving very quickly so we ended up…read moredoing the 2 hour trip in 1- maybe could've moved us up a little further down the river to accommodate but that's my only suggestion

Firstly, this is a place for docking boats & putting boats up for the winter. I have no experience…read morewith this. It's located directly on the Detroit river. They have a restaurant with gorgeous views of the water. I do believe this place is members only. The food is decent, there are vegetarian options, though not many. They do have fish & chips which is crave-worthy. The coolest thing is summer of 2023 they finished putting in a brand new in ground pool. It is so nice! You can order food from the restaurant and have it brought out to you at the pool. Members can invite friends & family to the pool, who can get in under the members name & member number, if the member is there. The pool has a bit of a landing, so when you step in, it's like a small, shallow splash pad for littles or people who want to sit. There's a bar at the pool, so you can have poolside drinks, and ice cream! The pool in the summer has been 5 stars for us so far. I would rate the food & service at the restaurant with 4 stars. Shout out to server Ronnie who has worked there for several years and takes great care. One additional thing is they often host kids parties for holidays (Christmas they have Santa lunches, Easter, Halloween). These are expensive for members to sign up for, but they put on a very nice buffet style lunch for families and have crafts, gifts, egg hunts, etc for the kids. They also host bands, comedians, and other entertainers. These events also get 5 stars. However please note that the average person cannot afford a membership at this place. If you're lucky enough to have a family member or friend have a membership here I would definitely recommend utilizing it. Be sure to check out the pool!

Great club, excellent food! staff is the best in the area! Lots of great entertainment on many…read moreweekends! Highly recommend a membership!

I payed Lake Erie Repair $1600+ last fall to service my outdrive. When I took it out of storage…read morethis season, I found that all of the gear lube had leaked out of it over the winter. Now Keegan will not answer, or return any of my calls. I am going to have to pay someone else to fix the problem that Lake Erie Repair caused. There was no leak when I made the mistake of taking my boat to them. I am very unhappy and considering legal action. Avoid this place!! I am in Michigan, don't know why the review says California?