I had a fantastic experience here at Quality Care this Summer. I went from a fairly useless arm…read morethat was impacting my ability to work, back to fully functioning within a few weeks. They did a very thorough assessment the first session, taking lots of measurements to determine the exact extent of my lack of mobility. For treatment, they used a combination of massage, exercises, and electrical stimulation to get my arm moving and nerves calmed down. They finished each session with a really interesting cold therapy compression treatment called "Game Ready" that helped me leave feeling much less sore. Over the course of the treatment I think I saw almost every therapist there, they are all excellent! The front desk staff is also very friendly, helpful, and detail oriented. They sent me an email with my appointment schedule, and also sent a 24 hour text reminder before each appointment as well, which was helpful. I will definitely see them again for any future PT needs.

Many thanks to Sandra & Caroline (and all the staff) at Quality Care. This was my third time I've…read morehad to utilize their services and I was pleased that the care provided was as great as ever - this time treating my rotator cuff. They remain my "go to" PT shop as they provide excellent care with top notch therapists & staff.

As much as I appreciate this facility and taking care of my own grandmother, I feel like I've been…read morecompelled to share a concern I have about employers. In particular, I've witnessed disrespectful behavior and discriminatory comments/ actions. Specifically directed towards an employee named Makaela. She always effortlessly and efficiently makes sure my grandmother is taken care of and always goes above and beyond. but with recent witnessed experience, I think she has been treated with unfairness and in my opinion, employees like her shouldn't be taken advantage of, but consider the effort and respect she shows towards others. I hope management takes care of the situation and value employees like her who demonstrate dedication and hard work that it takes to work at a facility like yours

Avoid this place like the plague. The way they treat their employees and residents is disgraceful…read more They have such a high turnover rate with great employees and the corporation itself just doesn't care. My mother-in-law said they blame and chase all the good employees out. They are filled with empty promises and once moved in, management shows no care at all. They act like seniors aren't smart enough to see what is happening. When you can even find a manager, which they haven't had a solid one in a while, they are too busy to take your questions/complaints, etc. The company itself is just about collecting your loved ones rent, they certainly waste no time in slapping on a late fee once you're a day late. The staff - caregivers, receptionist and servers are amazing, but all leave which I can't blame them. The food is not healthy, and the cook seems to think it's chef quality. I wish we did better research as the facility has been put in stop placement before and the company itself owed the Attorney General's office 7 million dollars due to its neglect to residents. Corporate is located in Salem, Oregon, I believe. Avoid all locations for that matter as the article from the AG office held many of their facilities accountable. https://www.atg.wa.gov/news/news-releases/bonaventure-will-pay-7-million-improve-services-10-long-term-care-facilities-wa

Want to meet friendly people aging together? Want to join…read moretogether in great activities and entertainment? Want to live in an excellently managed community? Come enjoy great food with "anytime dining". Come live at QUAIL PARK of Lynnwood with me! I love it here-never been happier. Kitty R

Quail Park is a greedy, careless, lonely place for a loved one. Moving my mother in there is my…read morebiggest regret. Care costs were overpriced and management is heartless. Save yourself heartache and money by finding a different place.

My husband has been at Aegis Living Queen Anne Galer for almost 4 years now. He has always…read morereceived excellent, compassionate care. I am constantly kept well-informed as to how he is doing. Communication is prompt and knowledgeable. The staff is terrific, and combine expertise in their respective fields with a thoughtful, loving approach to their jobs. The food is wonderful, and the place itself is lovely and well-groomed. Everyone here knows and cares about my husband! The environment resembled a well-run small hotel, where everyone stays abreast of who lives there and what is happening. In addition, the building itself at 223 W. Galer is in a charming Queen Anne neighborhood, with coffee shops, art galleries, tasty cafes, and well-loved restaurants. It is very accessible, with street parking and good bus connections. Highly recommended.

I was visiting a friend and found the place to be very nice and the staff to be extremely friendlyread more

I had accompanied a family member to various appointments the past few years at their Bremerton…read morelocation near the Manette Bridge. Due to an urgent health issue, they were able to squeeze her in but at their Poulsbo site, right off of Hwy 305 at Bond Road at a multi-business series of buildings with shared wrap around parking lot (7/23/26). Friendly reception desk staff. Smallish waiting area. Family member was seen by William Hall, MD and a nurse practitioner in training. Personable demeanor that genuinely listened to today's issues. Lab samples were taken too. Just note that both sites are open Mon-Thurs with lunch break closure (see uploaded photo). There also provide an after hours voicemail system that is staff monitored. Professional, thorough, and gentle geriatric care was observed. Excellent medical team and staff!

I recently moved my parents from their Assisted Living facility in Santa Fe, NM to Seattle because…read morewe wanted them to be closer to us. Prior to picking Laurelhurst, my sister and I had experience with the previous facility they were living in, as well as the six or seven other places we toured repeatedly in different states before choosing this Aegis facility. I have to give credit to Karen B and Hermann, who were extremely patient as we toured the facility at least five times before finally deciding on it. One of the reasons we went back so many times is that I had found that many places can schedule an appointment and put on a good show for a short time period, but that is exactly what they were doing, being on their best behavior for a tour. So we went back repeatedly, often with little notice, to see if the cracks would start to show but they were always on point. The facility is truly amazing, which it should be, because it is not inexpensive to live there. However the staff is what sets this place apart, and makes the cost worth it. They not only do their jobs, but they excel at them. My sister and I are there on a regular basis visiting our parents, so we see first hand the care and dedication which the staff has. They do what they are paid for, which was one of my biggest concerns. It doesn't matter if you are paying for services if they aren't being provided because staffing is insufficient. I have seen first hand that whether it is handing out meds, doing routine checks on residents, or taking care of maintenance issues that need to be addressed that they are correctly staffed to handle these needs and are on top of it. They have a regular assisted living apartments. And when we wanted two of them joined together they were able to put in a door to accommodate. They also have memory care, which my father will be utilizing sooner rather than later unfortunately. In addition to these levels of care, which are pretty standard, they are working on a new wing for transitional residents who have moved past the ability to live in the Assisted Living portion of the facility but are just not quite ready for full Memory Care. They have been open for about a year, so they are not quite yet full. I think they are currently at about 70% capacity. Unfortunately because it's such a new facility the buy in reflects this and is significantly higher than other facilities in the area, but my parents who are your typical Santa Fe types feel right at home here. It's all very spiffy. There are more to the aesthetics than I care to list here, so I took lots of pictures for you. The truth is I care more about the engine and how it runs, which is why I haven't really gone into all the prettiness of the place here, of which there is a lot to brag about. Admittedly I walked in a skeptic due to the previous experiences my family had with their facility in Santa Fe. Even without the previous concerns prodding me however I tend to be super skeptical, but Hermann the VP of Operations didn't get frustrated or irritated by my constant questions or requests to try the food, re-visit various parts of the facility and so on. My parents don't really have another move left in them so we are super thrilled that they love it here. The quality of care and condition of the facility sets our minds at ease, and we are relieved to finally have them living in the same state as us.

Wonderful full service place for your aging parents.. excellent facilities, great food and…read morepersonnel !

Excellent Retirement Apartment Facilities for my Family Members…read more SITREP Both my mother and my uncle John have spent time in these facilities. Mom is still here and I come visit her. My uncle John has since moved on to a nursing home, but when he was more independent-living and ambulatory, these facilities made a great home for him. THE SETUP They are Studio-apartments for single individuals or couples. They have an excellent physical plan that includes many living rooms and multi-purpose rooms for the residents. I am very impressed with the computer room with it's four (4) whirring PCs! In a facility with more than a couple of hundred individuals that doesn't sound like a lot of computers, but this generation I have found isn't naturally intuitive to this technology. However, I have dragged my mom into the 21st Century world of computers and smartphones, and in the end she really has appreciated it. So she is usually one of just a few people that use the computers at any given time. GUEST ROOMS But beyond being residential facilities, they also have guest rooms that I have taken advantage of because they are integrated into this facility campus. The guest room I stay in is extremely inexpensive, and on the same compound as mom's. At a mere $35 a night - you can't beat that in any hotel for what amounts to a really nice studio apartment. I sometimes may begin and end a trip using my Hilton Honors Points at a Homewood Suite, but it's nice to know that for the buck of my stay in Seattle, I can stay at my mom's facility for my home base as I work and visit friends. HOLIDAY DINNERS I love the holidays at Northaven because of the festive celebrations they have around Easter, Thanksgiving and Christmas (usually the times I stay in mom's local digs). She likes to show me off to her co-residents as I come visit and hang with her posse. They are a bunch of fun older ladies - and one extremely funny Pakistani gentleman (a former diplomat now living in this country), and we make the most of some of the holiday events. The facility really goes all out on preparing special dinners and they are really quite delicious with all the trimmings. But I have to note that even the normal average dinners are quite elegant and enjoyable here. GARDENS There are some beautiful rose gardens on the grounds that the residents get to enjoy. All the gardening and trimming is quite exceptional and the ground are kept beautiful all year round.. THE LOWDOWN A very sweet and quaint facility to make home in one's sunset years.

My mom lived in the Northaven retirement home for a year or so before transferring to Northaven's…read moreassisted living facility. The facility is not luxurious, but it is clean, functional and well maintained. What warrants the 5 star review is the staff ... the Director, the social worker, the receptionists, the aides, the wait staff and house cleaners. They are all so warm, caring and attentive. My mom was fortunate to spend almost 10 years in this facility.

Very nice place and all the staff are nice polite and very caring and mindful of everyoneread more

MS does a great job in caring for seniors. That have large apartments and a beautiful garden. The…read moreactivities and food are wonderful.