I have been a customer for twelve years. During that time I've watched Manager Sheri regularly…read moreimprove the quality of operations many times over. She has also managed to keep most of her knowledgeable staff intact--not an easy task in these times. I look forward to many more years of their great service!i

I came in specifically to buy a new rod and reel setup. As someone brand new to fishing, I was…read morelooking for a bit of guidance on what to get. Unfortunately, despite there being four employees at the front register when I walked in, I wasn't greeted or even acknowledged. Which I dont really care for a fake hello, but just thought I should mention. I spent about 15 minutes browsing the reels, hoping someone would offer a hand as I was standing 10 ft from them, but the staff stayed behind the counter the entire time. They seemed more interested in complaining loudly to each other about their hours and lack of corporate support than helping customers. I ended up leaving without buying anything. I now understand why other locations might be getting more support, they probably prioritize the customer experience.

Reservations: Do your booking on their website: https://catalinaexpress.com/schedule-fares/ or call…read morethem at: (800) 805-9201. Discounts: No discounts here. Costco use to sell Catalina Express gift cards. They haven't sold them since covid. Parking: There's a parking place and a shuttle bus that takes you from the parking lot to the terminal. About $22 for all day parking. Ferry's Ambiance: The ferry's are relatively clean, has a decent amount of seats inside and outside, and a couple of working unisex restrooms. The boat ride is about an hour long. So make sure you take your Scopolamine or any other sea sick pills. If you schedule a evening ride back, please do yourself a favor and seek shelter inside or wear a lot of layers of clothes when sitting out. It's get a bit chilly and slightly wet. Sightseeing: You'll be able to see the famous vincent thomas bridge and a lighthouse nearby. When you get closer to Catalina Island, you'll be able to see the Casino. Food and Drink Of Choice: Haven't had any food or drinks, but they do sell them. Note: You're able to bring food and non-alcoholic drinks onboard. Catalina Express For Thought: Only company that shuttles you to Catalina (Long Beach, San Pedro, and Dana Point) besides Catalina Flyer (Newport). I guess i'll have to travel via Catalina express.

2024 & 2025 | San Pedro | The Catalina Express is always a fun adventure with friends or when I…read moretravel solo! Great customer service, speedy ride & well-organized! I also love the great vibes of everyone excited to get to Catalina Island, it's awesome!! On Board | Plenty of seats, upstairs and downstairs of the boat! It also depends on which boat arrives, one is bigger than the other! I like sitting on the inside of the ferry & glancing out of the large windows! Sometimes there are Catalina Express Magazines on board to look through! Restrooms are inside of the building, as well as on board! Tickets | Buy online! $42 each way! I always buy a round-trip ticket, as sometimes, especially on holidays, the ferries can be fully booked; sold out! Also, if you need to change the time on your booking, it's $5! Parking | Plentiful! $22 per day! Free for the 1st hour! $2 afterwards! Refreshments | Cafe | Upon arrival, inside of the building and on board! I usually go to the café inside of the building and get a freshly made egg and cheese burrito to go...so delicious, especially with the side of salsa! There are tables and chairs outside to sit down and eat! Arrival | Arrive early to get a great seat, as there are no assigned seats! Customer Service | Incredibly friendly! You're greeted by someone who scans the ticket on your phone, as you're boarding, as you hand your one item/luggage(23″x23″x37″, also allowed 1 carry-on) over to the baggage handler, on board and during the trip! I've gone back-and-forth to Catalina so many times that some of the crew and I recognize each other! Hahaha! Larger Ferry Arrives | There are tables & seating and some areas! Instead of having over your luggage, you wheel your luggage onto the ferry! Other Passengers | On my first ferry ride, a day trip, I sat near a solo traveler from South Asia! We ended up talking plenty, had plenty in common, including travels and she joined my friend and I throughout the day exploring Catalina Island, was so much fun! Overall | I'm always excited to board the Catalina Express, as there's always an adventure in store! Let's go!!

I recently charted a yacht for employee appreciation week at the company I own. We all had a…read moredelightful time, except for the Executive VP who barfed into the harbor--an unlikely and smelly chum--and caused the fish to start floating belly up in the water! (AG, you know who you are, lol). Other than that mishap, it was a fantastic experience, and it made me consider participating in a yacht timeshare myself. Boating makes me want to quit my career and travel the world by sea. But alas, Wifey likes her diamonds, and I like my luxury cars...

Poor customer service and poor quality of boat. I have to…read moresay it's difficult for me to write this review as my family and I were very much looking forward to spending a beautiful day on the bait to celebrate my dads birthday. And all though we still made the best of it it really did not live up to what was promised and the amount of money we paid. So let's start with m: 1. The address did not match what was listed on their Yelp page and created a lot of confusion and frustration especially since we had kids with us. I had to text the owner, Mario, and he gave us another location to charter form which was not at all what was listed on their page. 2. Not sure if the captain of the day,Noah, was having a bad day or what but he was definitely not in the mood to greet us properly. He was very short, not so friendly and barely spoke to us during our ride. 3. The boat was not like the photos they presented or posted on Yelp. I even texted the owner and asked him to send me a few photos of what the boat will look like. It was definitely dirty, the coaches were so damaged and dirty they had black clothes over them. One of inside couches was wet, my uncle sat on it unknowingly making his pants wet and him uncomfortable for the rest of the ride. 4. The table surfaces were all damaged & chipped. We had to be careful for the kids not to get splinters when they would approach the table to grab something to eat. 5. Worst of it all was that we only watched cargo shipments for 2 hours!! On our phone call with Mario mentioned we can go through the canals and even get a far glimpse of the Queen Mary but we didn't. We even asked Noah to take us the other way around into the open water and he said no he needs to this way first (meaning by the cargo shipments). It was very disappointing since it was my dads actual birthday and the experience was completely robbed from us. It's very sad that we wasted over a thousand dollars and didn't receive what we had paid for. And I even texted Mario afterwards telling him our concerns but didn't get a reply back. Poor customer service.

I live in Long Beach California. World War 2 battle ship in my backyard…read more I highly recommend this Naval Battle ship tour. You can spend literally hours on the ship. Plenty of knowledgeable to soak up. God Bless the US Navy!! I recommend.

Who doesn't love an old historic battleship? Or at least the old game Battleship?…read more This is an informative and entertaining diversion. We spent around two hours here on the self-guided tour. There is a ton of (paid) parking in the lot so no concerns there. You can do the self-guided tour or they offer several guided tours for an additional fee. My guess is those guided tours are very good. We spoke with several of the volunteers onsite and generally, they were extremely knowledgeable about the ship. If you have mobility issues, the Iowa is not for you. Period. You will be climbing numerous ladders going both up and down. There is a hot dog stand on the ship that looked pretty good. It is named after the Iowa's canine mascot, Vicky. Overall, touring the ship was very interesting. Seeing the unbelievably massive guns in person is mind blowing. You do not realize their size until you see them in person. My only knock on the ship is the signage could be a little better. Sometimes you peek into various areas or rooms and you have no idea what you are looking at. This is well worth a visit, particularly if you enjoy military history. The Iowa (and its class of Iowa battlsehips) was a very important ship at one time. FYI, I am generally a fan of Groupon and the Battleship Iowa deal shows up often. At the time of our visit, the Groupon price was exactly the same as the price offered at the battleship entrance itself. (I think buying online on the Iowa website might have saved us a few dollars overall, if we had done that.)

Andre is a fantastic captain and we've already booked another afternoon with him. What a perfect…read moreday

One of the best experiences in my life! Everything was very smooth, the captain Andrey is really…read moreattentive and nice. He also asked all my questions about sailing and even showed some tricks. The price is really affordable. Highly recommend!

We use these docks during the summer for loading scout to go to summer camp on Catalina Island…read more High quality facilities in a great location.

The best idea the Port of LA ever had Now visiting boaters…read moretie up and enjoy the Museum and the restaurants and soon the new Ports O Call! This Harbor despite its size had nowhere for a visiting boater to tie up and spend some money! I only hope the new Ports O Call developers add more dock space for boaters to tie up down there as well. Plus hopefully the owners of the Queen Mary should add some visiting boater docks because who loves to tour a ship more than anyone... boat owners! Look at the success across the channel over at Rainbow Harbor and the visiting boat docks over there-- always full of boaters spending money on souvenirs, food and drink.. Bring your boat or a group of boats over to the downtown marina in LA right in front of the USS Iowa and tour the ship, go inside the Maritime Museum next door-- its only like $2 or eat across the street at The Grinder--(awesome burgers) cheap date :) Take the free trolley ( on tires not rails) to several points of interest in the area!! Even the kids can climb on one of the Queen Mary's propellers laying on the grass right next to the docks :0 And no I don't work for the Port... I'm just a boater who uses the new docks and my kids love going-- Keep up the great work POLA in making our Port the most fun, family oriented Port in the US....

My family enjoyed themselves. The kids have, they learned to work together. They will definitely…read moredo it again, in the near future

June 28, 2025 | Long Beach | Saturday | Once I spotted the Swan Boats, I knew my friend and I had…read moreto take a ride! Hahaha! How fun! Swan Boat Ride | Everyone has to wear the puppy life vest well I did not go with my dress, safety is key! Hahaha! The ride was fun, as it does require that you pedal... So get ready to get a two for one, fun ride as well as exercise as you enjoy the view along the way! Cost | $13 per person! We were told to buy our tickets online; easily on our phones! Photo ID is required as well! An hour long ride! Note | I recommend bringing/wearing a hat and/or sunglasses if it's a super hot day! There is a cover on the top of the Swan Boats, which helped shield us from the intense heat on this particular sunny Saturday! Sighting | I nearly passed out when I noticed there was a wedding in progress as we paddled by, so beautiful! We paddled by as quickly as possible as not to disturb their photo moments! The scenery was quite beautiful! The other boats paddled by quickly as well and went to the side to watch from a distance! I bet the boat actually looked quite beautiful in the background in the photographs! Maybe that was their plan all along! Overall | Yes, please! Swan Boat rides are super fun, as well as lots of laughs along the way! Cheers to Pedal power! Haha!

I have been to a bunch of Whale Watching Tours before but the Harbor Breeze Whale Watching &…read moreDolphin Tour is the BEST! I highly recommend this business to all my friends and family. Keep up the good work and may God bless you all!

I've been dolphin watching in San Francisco, but it didn't compare to Harbor Breeze!…read more We chose the daytime 2.5-hour tour, and from easy online booking, text/email updates, to the amazing dolphin sightings, everything was perfect. Beautiful scenery, an unforgettable adventure, and memories we'll cherish. Thank you, Harbor Breeze!

POSITIVES +1) The crew was very friendly…read more+2) The boat was very clean. Especially the galley and restrooms. +3) The narration from tour guide was informative and easy to hear over the loudspeaker. +4) I appreciate them taking precautions with COVID like requiring masks and having a separation window in the galley. +5) The galley snacks are reasonably priced. You can bring your own snacks if you like. We did. +6/-6) The crew does accept tips. For our experience I would absolutely have tipped. But because of -2) below I did not because that had my unused $40 ticket fee already that was not refundable. I felt that was my tip instead. See below. NEGATIVES -1) The access to the boat IS NOT handicap accessible. I did not see this warning on their webpage when we ordered a ticket for our 75 year old mother. If I missed the warning I apologize. -2) Tickets are non refundable once you order. This was noted on their website. We ended up loosing (1) $40 ticket cost because our mother was not able to go. It would have been nice to have been offered a voucher to come back at a later date considering, A) you had our money already, B) 1 return voucher would have obviously turned into other purchased tickets and not just the one person and they would have gained more fees. -3) Because tickets are non refundable I do not recommend buying them in advance. Although you save $5 by buying early you may end up loosing out if your whole party doesn't end up going like we did. Just get there at least 30-45 minutes early and get in line. You'll be fine.

We did the Harbor tour and really enjoyed it! A nice way to take in some fresh sea breeze. The…read morestaff was super nice and knowledgeable. My main complaint is that I wish they wouldn't blast music the entire time, esp as it sort of ruins the experience. I took a tour a year back and there was no music. I also wish there was a little less chatting through the intercom and more time for quiet to enjoy the scenery. Other than that we enjoyed it!

Our first cruise with Royal Caribbean exceeded every expectation and turned out to be one of the…read morebest vacations we've ever taken. From the incredible crew to the food, entertainment, and overall experience, we had an amazing time and are already looking forward to our next cruise. We took a 7-day cruise to Cabo, Mazatlán, and Puerto Vallarta. What made our first cruise truly incredible was the exceptional customer service from every crew member we encountered. As soon as we boarded, we headed to Playmakers for a drink, and Caesar immediately set the tone for an amazing trip. As first-time cruisers, we appreciated him taking the time to explain the ship and share great recommendations. Before arriving in Cabo, we ran into an issue securing an early tender because we had booked a third-party excursion. Florina was incredibly kind and determined to make sure we got there on time. Thanks to her, we made it! Our favorite pool bar was the Solarium, and bartender Anthony was a big reason why. He memorized our drink orders, always had a smile on his face, and we loved talking with him about life working on a cruise ship. In the Main Dining Room, our server Menard and assistant server Dewa were outstanding every evening. My boyfriend and I have both worked in fine dining for years, so we pay close attention to service. Their hospitality, timing, attention to detail, and recommendations were consistently excellent. Our stateroom attendant, Shomari, was equally amazing. He helped track down our luggage before we even asked, checked in with us every day, greeted us by name whenever we saw him, and quickly helped when we had issues with neighboring guests. His kindness made us feel genuinely cared for throughout the cruise. The food was another major highlight. We loved the Main Dining Room, Windjammer buffet, Café Promenade pizza, and the Mexican food by the pool. The rotating dinner menus kept things exciting, and everything we ordered was excellent. We also spent plenty of time in the buffet and loved the variety, from American breakfast to Indian and Asian cuisine. Everything was consistently delicious. However, I don't think we'll ever get the "washy washy" song out of our heads! Our balcony stateroom (1364 on Deck 10) was another highlight. The location was perfect--just one flight of stairs from the buffet and pool deck and a quick elevator ride to the dining room and entertainment. The balcony was worth every penny, with beautiful sunsets, endless ocean views, and even a lightning storm. The room felt surprisingly spacious for two people. The only downside was the TV, which frequently lost signal because of satellite reception. I'd recommend purchasing Wi-Fi and bringing a laptop or tablet if you like watching shows during downtime. We bought Wi-Fi for two devices, but honestly one would have been enough since it's easy to switch devices. We also debated buying the drink package before sailing. Since we don't drink much, knew we'd be in port for three days, and ended up getting seasick, skipping it was definitely the right choice. House drinks averaged about $9, daily specials were around $8.50, and specialty cocktails were about $14. Between the two of us, we spent around $400 on drinks during the entire cruise. The drink package would have cost us nearly $1,000, so we saved a lot of money. We also brought refillable water bottles and filled them at the buffet throughout the trip. The pool areas were nice, but we consistently struggled to find space in the pools, hot tubs, and chairs around the main pool deck, even though the ship didn't seem full. We usually found chairs on the Sun Deck instead. We also spent some time in the casino. We didn't have much luck, but it was still a fun experience gambling while out at sea. There was never a shortage of entertainment. Between the live music, bars, shows, activities, and simply exploring the ship, we honestly could have stayed another week and still not experienced everything. Our only significant negative experience involved the neighboring cabin. A group of unsupervised boys repeatedly knocked on our door, stole our door magnets, and prank-called our stateroom phone while leaving screaming, profanity-filled voicemails. The crew spoke with the family after we reported it, but we felt the situation could have been handled better. Thankfully, it was our only real issue during the trip. Despite that isolated experience, we absolutely loved our cruise. The food was fantastic, the entertainment was endless, our room was wonderful, and the crew delivered some of the best hospitality we've ever experienced. Royal Caribbean has set the bar incredibly high, and we can't wait to cruise with them again.

Our group of six took a 15 night trans-pacific cruise from Los Angeles to Yokohama, with 3 stops in…read moreJapan (Hakodate, Muroran Port, and Shimizu Port). We got to experience the wonder of crossing the International Data Line going west, meaning we skipped over a Thursday completely. Throughout the journey, most nights meant setting our clocks back one hour, which helped to alleviate any jet lag. Unlike other repositioning trans-oceanic cruises that we've taken, this one was full. This along with the cold and windy weather throughout most of the journey, causing inside to be where everyone congregated. In fact, it was hard to find any indoor areas of the ship where one was alone, and many areas were as crowded and filled as I've ever seen on a cruise boat. But in terms of cost, it was similar to other repositioning cruises where it provided great value. We initially purchased the cruise almost a year beforehand ($2,230.62 for a reservable interior room for 2 people, including taxes and fees). The two additional rooms added after were a bit more expensive. All six of us were in interior rooms and luckily found out that none of us are really prone to sea sickness. The main people we dealt with regularly (our room steward and two dinner waiters) were wonderful. We opted out of the auto gratuities, and instead gave that money in cash to the people that we interacted with directly. It's a lot more work, but is much more beneficial to the folks that you interact with directly. We got lucky and had quiet(er) neighbors. We experienced none of the problems that I've experienced on other RC ships, including sewer smells, faulty heating/cooling, and no water pressure. Water pressure wasn't great though. But as a whole, the ship is in great shape for being 25 years old. Some areas that we observed but did not participate enough to merit a full review: -- still has a library and card room (which has been deprecated on the newest RC ships). Since our rooms were on the same deck, we got to pass by it every day. And it seemed like ever table was always full of gamers, most of them playing mahjong. -- there is a Solarium, which is supposed to be the adults-only pool area. Unlike the newer boats, this is not fully enclosed and thus was still quite cold when sailing (though the wind was cut down quite a bit). As a result, I really didn't see it being used much. -- The NextCruise office is on Deck 6 and was actually pretty spacious. This is where cash deposits are made for future cruises. For the privilege of taking your money, one can get $25 - $100 in onboard credits for those future cruises. -- Has Flow Rider at the top of the ship along with two different water slides. Didn't use neither. -- Guest services was at same level as Promenade and they are open 24 x 7. As expected, it was really busy during the first few days and it really settled down. We used them quite a bit (including doing some light breakdown of change of yen -- 15 night journey from Los Angeles to Yokohama. Many times the time on the app was wrong. Day 1 (10/2) - Day 2 (10/3) - went back one hour. Day 3 (10/4) - went back one hour. Day 4 (10/5) Monday - Day 5 (10/6) Tuesday - went back one hour Day 6 (10/7) Wednesday - went back one hour and skipped Thursday. Day 7 (10/9) Friday - went back one hour Day 8 (10/10) Saturday - went back one hour Day 9 (10/11) Sunday - Day 10 (10/12) Monday - went back one hour Day 11 (10/13) Tuesday - went back one hour for final time. Day 12 (10/14) Wednesday Day 13 (10/15) Thursday Day 14 (10/16) Friday Day 15 (10/17) Saturday -- The end of cruise survey was sent out to our email pretty soon after the end of our journey, which we filled out. It sounds like associates being complemented by name isn't getting as much recognition and benefit as it used to be. Nevertheless, I had a bunch of names I've collecting during the 2+ weeks, and made sure to call them out. -- internet access was pretty spotty, though I saw some people working during my early morning treks through the ship. -- my biggest grip were the elevators. There just wasn't enough of them, and looked like more than half in the front half of the ship weren't working at all for most of the trip. The people who could take the stairs, did. The Navigator has been the main Royal Caribbean ship out of Los Angeles since 2021 (before then, RC had not had a home ship from Los Angeles for more than 10 years). Unlike other ships which have different home ports based on season, the Navigator was permanently stationed in Los Angeles for its entire five year year-round stretch. Thus, it was a unique experience to be on the journey leaving Los Angeles, to be now sailing in Asia-Pacific, based out of Singapore. The current plan is to have it return to Los Angeles by late 2027, so there's a good chance that we will sail on it again, even after our back to back cruises ending in Singapore.