I would like to leave a wonderful review to the staffs working here at this dental practice! I met with Mikayla, India, Cynthia and Dr Shah! They were amazing and very compassionate towards folks like me who haven't had the means to go to the dentist since it's such an expensive affair. They gave me wonderful tips and I'm very happy that my wife and I decided to choose this place as our dental home! I really appreciate Mikayla making me feel very comfortable when I went to go check in (tips: super fast and easy if you already filled out paperwork online) they didn't have me waiting long in the waiting room. After Mikayla, I saw India. She made sure to answer all my questions in such a positive and professional manner. After these lovely ladies, the dentist came by to see me. It was such a quick and painless process. It's not often you have folks who are passionate and dedicated to their craft like these folks are here at the Sunrise Dental. I would definitely recommend this place. The price is decent in comparison to others but the staff was the real treat. 10/10 experience today! read more

Updated review: Staffing makes all the difference. I decided to come back here because I really liked the past staff. However this time was a horrible experience! If you like pain, then this place is for you. The hygienist was so rough with my gums and had no bed side manner. She wasn't very friendly at all. The dentist was okay, but doesn't compare to the previous staff. I'll be finding another place to go. read more

I had a horrible experience to visit SunRise Dental-Cary three month ago. I had emergency tooth pain. My dentist was on vacation So I called SUNRISE clinic. The dentist didn't give me any treatment for the infected tooth instead did D2391 and D2393, which irritated and vibrated my tooth so much more than 3 hours. The next day the root of tooth had a big bustule. I had to visit my dentist with a premolar endo therapy. During the three hours, the dentist was chatting and laughing with her assistant about other things. She is not professional. this reflects their poor service. read more

Note: This review is based on a visit to this dental office over five years ago. I visited this office during the first year it opened. The diagnosis of their dentist was that I had 2 cavities that I needed taken care of. Since I hadn't had a cavity in 40 years, I was a little suspicious, so I went to another dentist... No cavities. Over five years later, and checkups with two different dentists, still no cavities. I had a similar experience over 25 years ago at a new dentist office down in Tampa Florida. They are also I was told I had two cavities. Again I went to other dentists and no cavities. You make your own conclusion. read more

Here's a summary of my experience: Pros: a) The dentist was pleasant. b) The hygienist did a nice job. c) Good location. d) Clean facility. Cons: a) Pricing seemed high compared to my previous dentist. b) I felt I was pitched a Semi hard sell. *Specifically, I was told a small procedure would eventually be needed, however it was far from urgent. The same person advised thinking it over, and considering it during a subsequent visit. *Then another person gave me an incentive to have this procedure done right now, and save money. It was awkwardly presented, and honestly, it just didn't feel right. c) I like the fact they offer an in-house discount plan, however they only offer a Gold $299/ year, and a Platinum $399/ year. They both seem loaded with services (paid for in advance to receive a discount). A bronze or a silver with an annual cleaning and x-ray package at a reduced cost, would be a nice option to consider. d) Not responsive to web form requests. * I wrote them over a month ago via their web form. I didn't receive an error message, however they didn't write or call back either. e) Unresponsive to voicemail. *I've left a message hoping for a better response since the web form request went unanswered. I didn't have an emergency, however if I did, this would not appear to be a good facility for rapid communication. Were I writing this review based upon my experience with the dentist and hygienist, I'd probably give them a 4. The zero follow up to communications might cause someone to leave a (1) one star review, however this is only one aspect of the team. If the hygienist/dental team hadn't been so good, this 3 would easily be a 2. Sunrise seemed to want to know what the customer experience was like. This is a positive. They appear to be a small chain, and it's possible the person who appeared to have good intentions in writing this may be stretched a bit thin managing multiple locations. I hope my summary helps Sunrise understand how they can improve. read more

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Great dentist, Dr. Shah. He did a fantastic job filling a few of my cavities. I had to track him down, because of his travels to India. Several years ago he was my "go to" dentist in Morrisville, NC. I moved and lost contact with his practice. Glad to see him back and thriving. read more

I want to thank Dr. Vice and Dr. Song who worked with me last week. It was a difficult position and took many hours but the results were more than perfect. I had no pain afterwards and they explained everything to me as the procedure went along. I was most grateful to them and their staff for doing such a really great job. read more

Dr. Jorge and his associates are pretty great as far as dentists go (and I really hate going to the dentist's!!) I went to them after not having had any dental work, including cleanings, for about three years (I know, I know) and they didn't guilt-trip me at all. They were informative and answered all my questions, and got me all set up for two deep cleans. Not to mention they were VERY accommodating when it came to my having to change my appointment dates/times more than once due to my busy school and work schedules. In addition, they appear to have a no-insurance option that I definitely plan on recommending to friends of mine with no dental coverage. Overall I definitely recommend the services offered by this location as well as the Chapel Hill location! read more

Cleaning was fine, but then the dentist ended up doing a last-minute filling (that I didn't really understand why I needed), and my tooth ended up hurting and I couldn't chew on that side of my mouth for weeks. Finally made another appointment, and they said they could fix it, but they couldn't fit me in for another month! Seemed like they didn't quite care to listen or figure out what was wrong. read more

I haven't been to the dentist in about 5 years I am terrified even for cleanings..I felt welcomed and everyone was very confident in what they were doing..they all let me know what was going on and made me feel comfortable. Great place read more

I went here because of a Groupon and had a great experience. All the staff and the dentist were friendly, the place was clean, and I was in and out in a reasonable amount of time. The dentist was very kind and helpful in answering my questions. I only took off a star because it's a chain and kind of lacks personality, but I knew that would be the case going into it. read more

My appointment was cancelled the day before because it was mistakenly double booked. I received an email from Zocdoc letting me know it was cancelled instead of a call from the office to explain and reschedule. This was incredibly inconvenient since I had already arranged time away from work for the appointment. This reflects poor customer service. There are way too many options in the area for dental care to settle for this level of service. read more

Extremely unpleased with my experience at the new Sunrise Dental in Cary office. I requested a preventative maintenance appointment and asked for the regular cleaning and exam. This office decided to forego the normal covered by insurance bitewing xrays and take full Xrays without asking my approval or getting my consent to pay for it. Full X-Rays were not covered with my insurance the day I went in, and when I called to discuss the charge with the front desk they stated my insurance probably changed since I got my cleaning, hinting that I was wrong about my insurance coverage or it magically changed since the couple weeks I'd been there (Talked to Insurance multiple times and confirmed I was correct on my coverage). Unless you like spending alot of extra money for services you didn't ask for, want or need - do not go here! read more

so I heard an advertisement on the radio for an exam and cleaning for 107 dollars, good deal right? the doctor couldnt be more nice, after the xrays and examine, He did explain that I might need fillings replaced,no big deal,then the assassinate tells me a need a deep cleaning for 1400 dollars!! I asked for a regular cleaning and would you believe she told me its AGAINST THE LAW TO DO A REGULAR CLEANING IF THE DOCTOR SUGGEST A DEEP CLEANING! she actually said it was against the law! I didnt know they were the Dental police,then they try and sell you some insurance policy for 299 or 399 to get a cleaning and 20% off their already jacked up prices, Im sure the rent is high there but I didnt think I would have to pay for all that fancy equipment in one sitting,watch for the bait and switch at the place,,so I paid 107 bucks and didnt get my teeth cleaned,, BECAUSE ITS AGAINST THE LAW! LOL, I will be investigating that law with the ADA and maybe ill call the police and see if such a law exist, way to many options around town,,check around,Ive never seen prices like this before at a dental office,,,update,, I called the cary police and no law exist,they actually laughed and I laughed with them,,my next call will be to the american dental association , stay tuned for an update, read more

These dentists were great. Unfortunately, their work is vastly overshadowed by their poor customer from their staff. Advice: Keep looking elsewhere. read more