Booked a 10-12 window and clearly said we had 12:00 work calls that required quiet. By 11:45, no…read morecall. I had to follow up--told "5 minutes away." They showed up at noon, making the appointment basically unusable. We had to cancel one call and scramble around the house to protect another. Then the pricing: quoted mid-$300s for six rugs (protectant on three). I removed one rug (decided to replace instead) and added two small chair spots--fine if that costs more. But instead of explaining anything, the tech refused to itemize and then doubled the price on-site with vague reasoning. Also tried to test clean in the middle of a chair cushion instead of a hidden area--had to correct him. Not confidence-inspiring. When I pushed back, he got argumentative, refused the job, flipped me off, and left. Office said they'd call right back. They didn't. Late, non-transparent pricing, and unprofessional. Avoid.

Erick was professional and hard working. The carpets look like new. Great job and affordable.read more

On time, meticulous, charge-what-they-quoted and worry free, Dave delivered when other contractors…read morewaffled, raised prices and sounded uncommitted. They deserve the 5.0. Amazing.

First thing that impressed me was that I left a message at the end of the day. First thing next…read moremorning they called and were sorry it took too long to call me back. What? The response time was fantastic! Other companies have never called me back from weeks go. They arrived on time and did a really good job steaming cleaning my furniture. So professional and friendly. I will never use any other company - they are the best. I highly recommend.

Needed the carpets cleaned in a few rooms, called a few other services, and they were all booked…read moreup. Dave squeezed me in, saved the day, and became a hero in our book. Carpets look fantastic, Dave and his helper were friendly. The price was very reasonable. Would recommend!!

First rate company. Careful and user friendly. Dave accommodated our special circumstances…read more Give him a try. You won't be disappointed.

Playing catch up with a draft from 2025 - Scheduled carpet service for 8 Nov 2025, morning session…read more-Tech Horatio, was prompt, courteous and personable. Had scheduled a 2 room Special for $79, w/a one room add-on. He suggested the "Ultimate Carpet Cleaning" for a more efficient clean of our cream carpets. I'm so glad I did, they look absolutely fabulous and am extremely pleased with the results. I will use them again for my carpet cleaning needs and I recommend this business. The only concern I have is the, "365 Spot & Spill Plan Subscription," he offered. I trusted Horacio's word (no handout offered or online info to review) that this annual plan would meet my needs, as I did my do diligence asking him multiple questions to ensure this is something I could use. Well today I see the invoice, only to read it "does not" cover traffic areas. This was the main reason I purchased this plan. Especially after talking with him and being reassured. In addition, if you purchase this annual plan, it is non refundable. 10 Nov 2025 - As directed via text, I await a "management call" today before 12pm. *Update: Owner James called and resolved my concern, restoring my faith and reassuring me of my decision in the purchase of the 365 Spill & Spot Plan Subscription. Thank you James and Steamy Concepts Staff!! See you next time.

If I could leave no stars I would. I schedule carpet cleaning services for my daughters apartment a…read moreweek in advance. She lives in an apartment 3rd floor exactly, when Anthony Nunez arrived he didn't even go up to the apartment , didn't even make it past the parking lot. He stated ohhhh I cant do the job sorry, its too far and just left. No other reasons just left us to scramble last minute looking for a reputable company to complete the job. Fortunately we did. Since you the professional do this job every day , i would think you would ask these type of questions ahead of time. ( is there stairs? What level are you on?... ect...). I wouldn't reccomend this company if your looking to get a job done in a timely manner. Save yourself the time and energy folks.

Did a fantastic job in restretching my carpet and cleaning. My carpet really had a bad streak in…read morethe high traffic area, it looks like new. Francisco was very polite & friendly & right on time. They were extremely reasonable & I would recommend them to all of my friends.

Been working with Schmitz for nearly 10 years. ALWAYS dependable service and pleasant employees…read more I highly recommend

Fast, friendly and thorough! Immediate improvement with the look of the floors! Yay. Smells good…read moreso far. Affordable...yes. They came with two trucks. The person that cleaned today had over years of experience. I am very happy about today's work.

I'm really pleased with this carpet cleaning service! When I called to make an appointment, Jason…read morewas really nice and helpful. Michael was our technician and he called 30 minutes before arrival and showed up almost exactly a half an hour later. He was professional and polite and did a great job. Our carpets feel as if they've been revived back to life. Not only are they clean, but their bounce is back and feel almost new. Lingering stains are gone and there is no odor or weird smell from this cleaner. Very happy and highly recommend!

We had our bedroom wall to wall carpets cleaned and were very pleased. The staff was, timely,…read morethorough, respectful of our property and the carpets looked great after they dried. The cost was very reasonable as well. I would definitely recommend.

I have my carpets cleaned twice a year and I don't know how they do it but they make them look like…read morenew. Kim and Jon are the hardest working team I have ever hired. Carpet is much dryer than previous companies I have hired and stains do not reappear within a week like others. I refer with complete confidence they'll do a great job for you!

I'm so glad I went with Chem Dry! My poor, elderly dog was having constant accidents and I really…read moreneeded a company that knew how to deal with urine. Zach fit me into his schedule and when he got to my house, he was very professional and helpful. He did a very thorough walk though of my home and treated problem areas with a crystallized blaster and got to work. The carpet came out brand new! Now he's my go to for carpet cleaning service!

I found Zach and Sunbright Chem-Dry through Yelp. Sometimes Yelp is a crap shoot. Usually their…read morereviews are accurate, but every now and then they are padded. I am here to tell you that this company is as good as its reviews! I previously did not know the owner nor was I asked to leave a glowing review. I offered because I was that impressed with their service. There are times when you have companies inside your home where you almost want to count your silverware afterwards. Zach and his company are intelligent, personable and ethical. They are as honest as they come. Michelle is their office manager and she let me know about their discounts for cash and that most pet stains would come up with their regular cleaning service. I really appreciated this! Zach and Sunbright Chem-Dry has my highest recommendation! I live on the Eastside and he was easily able to fit me into his schedule when he worked on this side of town. I definitely plan to use him every 6 months.