If you want to go to a bank that is quick and efficient with a very friendly staff this is the…read moreplace for you. Every time I go to this bank it has been a positive experience. From the tellers all the way up to the bank manager the interaction is great. They have drive-up lane's and an ATM Lane which is very convenient.

From the owner: Bremer Bank is here to help you solve your toughest problems, seize your biggest opportunities, and…read moreachieve success on your terms, now and in the future. Bremer Bank has roots in the places where we live and work that go back to 1943, and a history of making a real-world difference in the lives of our customers. We're proud to work with the people who grow our food, build our economy, and serve our neighbors. We offer banking, mortgage, investment, wealth management, trust and insurance in Minnesota, North Dakota and Wisconsin.

Going down hill. I have had an account here for over 15 years, and over those years have conducted…read more100's of transactions. This location is out of the way for me, but it had safe deposit boxes which I need. The past few times I've gone to access my box it has been a long wait, ballpark 30-40 minutes (for a two min service to retrieve documents). Today I was told I need an appointment as they only have one banker and it may take hours until they are free. I was unable to make an appointment while there, so I attempted to call. No luck. So I go through the app, and after poking around for a while was able to find an appointment...for daaaays later. I know it's challenging to find people, but seriously...one banker for an entire branch? Do better.

I love this branch the banker I worked with got me situated. All ways come here when ever I need a…read morebanker great staff!

Have visited this branch multiple times. There is always someone there to greet you as soon as you…read morewalk through the door. The branch is also very clean. Thank you Josh for your assistance and patience helping to get my documents notarized.

I needed to do a little banking so stopped in at this branch office. The experience I had there was…read moreso stellar I had to write a review. I was greeted immediately upon entering by a Chase representative. (My big regret is that I've forgotten her name.) She quickly accompanied me to the banking counter and expertly assisted me with my request. She was extremely patient as I fumbled for my PIN number, and remained friendly throughout our encounter. I wish all businesses provided this level of attention and professionalism to their customers. Very impressed!

I have been banking with WF since 2003 starting with my home mortgage with them. Very satisfied…read morewith their service and the ease of ATMs all over town. My credit card is also through WF and they have a hyper vigilant fraud detection department. On several occasions, they detected fraudulent charges before they spun out of control. Prime member status is a plus and comes with great benefits. I also like their online banking interface, the ability to deposit checks without envelopes, and deposit checks using a smartphone app.

I want to share a disappointing experience at the Wells Fargo branch in Spring Lake Park…read more I was contacted and offered what was described as a safe deposit box (locker) upgrade for the same price. Based on that information, I agreed to close my existing box. However, once the old box is closed, it cannot be reopened at the previous rate. When I was later billed, I discovered I had been charged the new, higher price. Customers should be clearly informed that closing an existing safe deposit box means they cannot get it back at the old rate. This is important information that should be disclosed upfront before asking customers to make a decision. Clear communication and transparency are essential. I hope Wells Fargo provides better training to its staff so customers fully understand any pricing and policy changes before agreeing to them. In my experience, this was an unethical way to conduct business, and I encourage others to carefully review any account or service changes before accepting them.

I love this bank! They have an awesome checking account called "WooHoo". It earns me close to 2%…read moreinterest, which these days is pretty good, so I put all our $$ into that. Plus, this account reimburses me for ATM fees that other banks charge me when I travel. Can you believe that! Every month the bank PAYS ME! Last month they paid me about $20 in interest for the month, plus about $22 to refund me that other banks charged me in ATM fees. Compare this to the big banks. Then there's the customer service which is OUTSTANDING!!! They know me. When I stop into the bank, they say, "Hey John how's it going? How are the kids?" They don't even bother to ask for my I.D., they know me. When I call the bank to deal with something, I get a live person who is helpful and local. They don't have a massive call center in some other part of the world. Really I can't say enough how much I love my bank.

Citizens Bank in Lakeville, MN is the best in the area when it comes to outstanding customer…read moreservice as well as great interest rates, which they post the rates on their website. I've shopped around and Citizens beats the rest. In my opinion, when banks don't post their interest rates online, they're hiding the fact that their rates are not great.

I have been going to this particular location for quite a while now, and as I live even closer to…read moreHennepin Avenue, at the current time, I find myself utilizing this location more lately. I honestly don't have anything negative to report. Each time I've come in for a transaction, I am always treated well by the tellers. They are good at remembering regular customers and seem to always be friendly and professional toward me. Sometimes, the ATM is out of order, but that's kind of par for the course occasionally. I have no complaints at all and will continue coming to this location for my banking needs.

This bank is awful. I had to go into a branch 3 times in two days just to get a payable on death…read moredesignation. Why? Because the bank employees are totally incompetent. They demanded that I bring in my partner because her signature is required. I told them it wasn't. They insisted it was. Clearly, it isn't as I could name someone living in another country and they are not going to come to Mpls to sign a document. I finally relented and brought my partner after having made an appointment. I waited for 45 minutes and finally saw a so called "banker." And, of course, my spouse's signature wasn't required. Duh? How much time have they wasted of mine as well as my partners? Way too much and no apology. What a worthless bank.

I entered the branch in a very bad mood due to TCF's horrid customer service reps…read more The branch was closing in less then 25 minutes as I signed my name to see the next banker. There was one banker working, and 2 tellers, the banker was also a manager so maybe the manager of the bankers? Not sure of the hierarchy. She had one customer at her desk, with another sitting next to me, so I was 3rd in line. I was anxious and stressed because I didn't know if I would have to leave if the bank closed before I met with her. As she finished her customer she came and called the next in line and told me she would get to me next. This made me stop worrying about if I'll be seen today or not. I waited another 10 minutes before I was called back, she got through the 2 pretty fast and I was impressed with that. I laid out all my problems, and she listened until I finished then began walking through 1 by 1 with me explaining along the way. I was took back because I wasn't expecting someone to be this courteous since I had all rude reps on the phone. She mostly said the same things as customer service but she explained why, and what I have done to get me where I am. She showed me graphs, notes, budgeting on her computer and came up with a mini plan. She assigned a new debit card as well, which I appreciated since the store was now closed and she was still helping me as if it was open. I left with a plan, an understanding of what my issues were, how to avoid them and how to budget and save better then I have been. Most importantly I left with a smile, and a happy attitude. She made me do a 180 as far as my mood goes, I left feeling like a wanted appreciated customer of 15+ years. That was the only reason I stayed with TCF. I had plans to close my savings and checking if the branch visit didn't go well. The phone reps are another story but that can come at another time. I forgot her name and I really want to credit her so I will add it ASAP after my next in-store stop. For now. She is a manager. Banker. Desk all the way to the back of the banker area closest to the teller end of the store. Desk facing front of store. This happened 3-4 months ago so she may not be there at that position anymore. But I had to add this review whether it was today or last year. Great experience!

I thought Wells Fargo was the worst until I fell in with Huntington. Brick and mortar locations are…read morelimited in services and helpful customer services. Recently wanted to get a 2.5(?)% rate on my savings account. Was told it was only for new customers. They wouldn't even consider applying this to my existing account, which is sizeable. After years of poor service, that finally did it. Will be withdrawing savings and depositing with a new bank. Only staying with the checking because my wife, who does the bills, doesn't want the headache of switching so many autopayments. Do yourself a favor and avoid this bank at all costs.

This US Bank is one of the most efficient, helpful, and capable US Bank branches in the Minneapolis…read morearea. Whenever I need to do more than quickly cash or deposit a check, this is the US Bank I'll come to for assistance, and I suggest you do so also! Gwen was the banker who helped me, and if you are lucky enough to have her, you will receiver exceptional attention and care. She bumped me from an old checking account to a new one which saved me $131 a year in unnecessary fees. I am so happy I visited Gwen and this branch and you will be too!

I had my credit card account closed (notified 6/3 for 6/1 closure) via mail after 10+ years as a…read morecredit card holder. I have 700+ credit, zero late payments and US bank refused to allow me to cashout my rewards (1k+ value). Account review manager Amanda McLauren refused to answer any questions I had regarding my account including: 1. My request for a copy of my cardholder rights/terms of service 2. My request for a copy of the certified letter sent previously with personal information that was sent to the incorrect address by US Bank and left on my OLD ADDRESS (nice work US Bank!) over a month prior Note: I had notified them via phone 20 days before this was left that I would no longer be at that address. They allowed the carrier to leave this letter outside that address so anyone could get whatever personal information was included in the letter. 3. My request for other information about my account has been refused. In summary, it's pretty shocking that after we bailed out this company with an $8.5b bailout they can treat customers this way today. I am seeking legal advice and have filed complaints with BBB and consumer affairs over their refusal to answer any questions about my account.

I have always received excellent service both in kindness and follow through at this specific…read morelocation.

This is the worst financial institution I have ever dealt with. They charged me thousands of…read moredollars in fees on an auto loan and never made me aware. I called to have them reverse some of those fees and they refunded 1 30 dollar fee. Absolutely pathetic money grabbers. I would recommend any other bank to do business with.