Moved from California and needed a tailor for my wedding dress. Got a bunch of random recommendations but 2-3 people mentioned sunoak. Read reviews and was hesitant but when you don't have any other reference to go off of, you just take a chance cause you have to do it somewhere. Bring my dress in 5 weeks before my wedding, told me I have plenty of time. First mistake, telling them my actual wedding date, you should tell her a week or two before the actual date is the date, unless you're one of those brides who likes to be stressed about their dress not being done days before their wedding. She tells me to come back 2 weeks before the wedding for the fitting. Then when I call a few days before to say I'm coming in when she told Me, she asks me to come in the following Monday instead. So then I go in and she tells me that the straps I asked her to make needed additional fabric and I needed to go buy it. I don't mind going buy it, I do mind not being told sooner than 11 days before my wedding that she needs me to buy it when she's been having my dress for 3+ weeks and knew I needed to get it. I asked her why she didn't tell me she needed it by calling me, she said she was worried I wouldn't understand due to a possible language barrier, trust me, I would have gladly come in sooner to understand what she needed than to wait this late for her to tell me. So I get the extra fabric and she tells me at this point it's already going to cost me $170 for the dress to be taken in, bustle and straps to be shortened. Making sure to tell me how much work it all takes. So then I asked her to call me when she finished one of the straps because I wanted to make sure I liked it before she did them both. She doesn't call all week so come Friday I call her asking if one of them is done (8 days before my wedding) she tells me she will have it ready Saturday, but I was not going to be in town that day to see it so she tells me I can come in Monday (5 days before my wedding) and that she will finish it Monday night if I come in Monday morning. Go in Monday morning with my sister, she has the straps, they look good, then she asks me if I can pick it up Thursday, I told her the latest was Wednesday morning. I pick it up today. Take it home because I didn't change anything about the fit since the last time I tried it on. Put it on at home and realize the straps in the front are not identical, she cut off one of the petals of the appliqué and I guess got too lazy to fix it. I also found multiple loops in the straps and some black thread sewn in. Overall got charged $263, of which she only accepts local checks or cash, most people that do this do not charge tax, but she does. I don't mind paying for quality but the straps were rushed work obviously and I'm too tired of going back and forth to go back and have her try to fix it, not to mention, my wedding is in 3 days, and I don't really have the time anyways. I don't plan on going back, but I also don't plan on ever having to have this experience again. read more