I went to my family dentist in Canton TX, due to discomfort in my tooth and she advised me that i needed a root canal and was given a recommendation for Sunnyvale Endodontist who was on my provider network list, so I made an appointment immediately. I drove 2 hours to see them and they checked my tooth, took pictures and said they could not do a root canal and would have to pull the tooth out. I paid the consultation fee of $150 that they demanded,
I was leaving the next day to travel as I had just lost my husband, so I decided to go to my destination and get it taken care of there! I went to see another endodontist in Colorado , (Lake Avenue dental), who also took pictures and checked my tooth and said it didn't need to be pulled as she could save the tooth with a root canal, which she did successfully!
I had to pay another consultation fee $150 which was justified as I was given accurate evaluation and they gave a successful evaluation along with saving the tooth by doing a root canal,
Now Sunnyvale does not want to refund my consultation fee for an incorrect evaluation. I am very disappointed for their unethical practice and would not recommend them. they claim they provided service! but it was incorrect! two dentists recommended root canal , not pulling the tooth.
I filed a claim with the bank and disputed the $150 charge which they reversed.
This is taking advantage of a senior/widow read more