Website doesn't work, push zero to speak to an operator, that doesn't work either. No way to get a…read morehold of them.

Daniel at Rapid Cab was great to deal with. His customer service & communication was top notch!!!…read more We were picked up in a very nice town car, he was there & waiting ahead of time both times we used Rapid Cab. We will definitely use his service when we come again. Highly recommended ​

The owner is very accommodating. He has met me at the airport and let me leave my rental car at…read morethe airport. I'm coming back to Rapid the end of this month and plan on renting from Casey again!!

These guys were great!! We were in town on a motorcycle when a snowstorm came through. Casey's…read morerented us a little VW Jetta for the day! It was awesome to get to still see the Black Hills and stay warm!

I highly recommend this company. The car we rented for a week was affordable, comfortable, easy to…read moredrive and worked like a brand new car. The folks at Black Hills Car Rentals picked us up at the airport and after we returned the car, they took us back to the airport. Easy and quick.

Some great stand up people! I originally went to Enterprise to rent a car, took an uber there but…read morewhen I got there they had nothing available for me to rent. They recommended Black Hills Car Rental and I'm glad they did! These guys were amazing, no hassles, nothing complicated. Just needed my Driver's License, a credit card, and my insurance policy number and expiration date. The process was so incredibly easy. I also loved the adorable cherry red Kia they gave me. It was in perfect condition, the car was clean, had no odor, and most importantly it drove well. Literally no complaints. Anytime I'm in Rapid City, Black Hills Car Rentals will always have my business!!

We are definitely Best Western customers & rightly so. We get excellent service & comfortable bed…read more Staying in Rapid City for our first time & for a week, there's alot of staff members that deserve to be recognized for their outstanding work & service to customers. Had the pleasure of speaking with Senenity over the phone the day of our arrival, very friendly and willing to help with directions, she was extremely helpful as we checked in, took extra time to explain the hotel and area. We were greeted with a smile & a hello on every time we passed thru the lobby that was genuine, Senenity is definitely the right person for your front lobby. We were also introduced to Barbie who also managed the front desk, she has such a bubbly happy attitude that just makes you want to smile. Brandie the assistant manager was extremely helpful when we had a late evening request, went up and above to bring new pillows to our room. Appreciated her making sure the next day shift got our request and followed through. Thats great customer service to insure satisfaction. Gloria the room attendant was more than happy to help me with additional towels and others on the 4th floor were all accommodating when we need additional items since we didn't need our room cleaned daily. Overall, the room was super clean, extremely spacious with comfortable bed and couch. Appreciate the extra coffee table and bed bench to store our items on, two large screen TV's, the towels are a lot to talk about, they are the best towels we've come across staying at hotels, wash cloths, hand towels and bath towels are very large in size and soft, very noticeable & appreciated. The hotel is located in a great area, felt safe, lots of lights in the parking lot, plenty of restaurants and gas stations, three highways going different places which made sight seeing easy to access. Enjoyed the delicious coffee that was available in the lobby all day and night with lots of other options, decaf, variety of tea, hot cocoa and all the creamers etc. One item we've never seen utilized at a hotel but it's a fantastic item are the carts like they provide at airports for luggage, we didn't need to use them but we saw families checking in/out and what an asset for them. Lobby provided a lot of sight seeing/what to do material and maps which was a great help, we didn't need to go anywhere else for information. The breakfast was a great addition and very convenient so we didn't have to go out, large variety of hot and cold items, the waffle mix had a delicious flavor, everything was well stocked and resupplied by Roseanna, her husband and daughter made everything perfect every morning. Great weeks stay and we were thankful to all the staff at Best Western Plus who made things easy for us

This is a really nice hotel. The staff are knowledgeable and friendly. The check in and check out…read moreprocess went really smoothly. The kiddos enjoyed the pool and we enjoyed the hot tub. The negatives are as noted: -Extremely SMALL pool towels -Beds very FIRM. Not to our liking but maybe ok for some. We did appreciate the extra fluffy pillows. -breakfast: hot foods lukewarm at best. Even first thing in the am. However the kids did enjoy the waffle station. I really liked the cinnamon scones on our departure date. Overall I would recommend this hotel and the mid breakfast is still better than no breakfast at all.

Although a dated looking airport, the staff make up for it. The employees at airline and airport…read moreare patient , polite, and diligent .

This airport appears it has outgrown the city's need- the regular TSA line was very long for an…read moreairport this size, though the precheck line moved decently fast. Once inside, it is very small and crowded and there is only one restaurant / bar option- it was really backed at lunch time so I had to get a premade sandwich instead. Rental cars are on site which is nice, but it is about a 20 min drive from Rapid City.

We have been coming to this park since 2018. The last few years, we have been staying for 3 or 4…read moremonths. Started coming here when Ed was still the owner. Last two years, under different management. Great improvements made by managers, Gina and John Roberts. The park is centrally located to many, many special places to visit.

Disgusting! The customer service is terrible! we booked a cabin and it was absolutely filthy. We…read morespent several hours after that trying to find a decent place to stay. Do not waste your time or money. Do not stay at this place. It is absolutely gross. This location does not even deserve the one star I am forced to give it.

This was a convenient location and everyone I interacted with were friendly and professional…read more Having this location here saved us a trip to Rapid City and we were able to see Crazy Horse Memorial on the day we arrived. We also stayed at the RV Park behind their mobile location. Mahalo Shane for your excellent service.

All fine until the return. They wanted to charge $35 to vacuum inside, so we did it ourselves…read more (very strange) Then they were too busy to check out our vehicle and said we could leave. When we were 250 miles gone, they called and said they were charging $500 damage for a dent on the hood. Total BS since we checked the car over ourselves. They sent before/after pictures from an unrelated date. Then they corrected themselves, changed the date, and sent different "before" pictures. Very sketchy people. Stay clear of TEAM AUTO. Clearly they are not the A-TEAM

A rollicking evening spent here was a highlight of our week in SD. Tourist trap? Nah, it's a…read moreworking museum with more than a modicum of authenticity. And, yes, you can jump in your personal wagon and giddyup over here without having to sign up for a bus tour (reservations are suggested, though). The set originally built for the movie "Dances With Wolves" is now a bunch of ramshackle shops that house historic displays and sell handcrafted items. Live demos show how these items were made in the olden days. Herman Jones, the octogenarian owner of Fort Hays, is the real thing. Do listen to his personal story and ask questions. He not only welcomes visitors but delights in demonstrating how to fashion rope out of toilet paper! Of course, the dinner and show are the main reason to visit. Guests are seated on communal benches in a rustic mess hall. The chow, slung in rapid-fire chuckwagon style onto handmade tin plates, is remarkably tasty and filling (beware of the feisty "slapper" who all but slams a baked potato onto your plate). The hearty cowboy menu never varies. No alcohol is served. Live entertainment features a cast of multitalented performers who encourage audience participation. The "Elvis" impersonator is a riot!

Wow!! If you've never done a chuck wagon dinner with a show, You need to come!! Food Fun and just…read moregood old good time. And the food was delicious! The show was incredible! So much talent, I can't even describe it. It just got better and better through the night