Driver and service are impeccable. And very reasonable price for the service you get. Not only do…read morethey go to and from the airport. They do tours in a black hill as well

"Customer Service" was incredibly rude. Not able to answer any questions asked and answered with an…read more"I don't know" and an attitude on top of it. Stay away! There are better options. Thank you Lyft

Update, I've called 3 times on the status of my refund. I was told the first time, "no problem"…read moreand was informed that I would receive a text message with confirmation that my refund was being processed. The second time I called, I was told that that they wanted to process my refund through a money gram (or order, I can't remember) and that they would need my address. I told them that I wasn't comfortable giving out my address and was hoping that there was another way to process the refund electronically (since I transacted the service through square). The person I spoke with said (begrudgingly), "okay, let me talk to my supervisor and I will give you a call back within 24 hours". I was curious about Square's refund process, so I called them and confirmed that the business can absolutely process electronic refunds via the square app as long as it's done within the first 120 days - the business would even get a refund on their transaction fee if they did it this way (a true win-win). 48 hours later, I had not received a call... so once again, I called. I spoke to the same woman (I believe) that I spoke to the first time. She seemed shocked that I hadn't received the refund yet and told me that she would reach out to her supervisor to get in contact with me and hopefully solve the issue today. I thanked her for her help and communicated my frustration about being tossed around and not getting any formal assistance with my request. She then went on to say that she is just the receptionist and has no control over my request being fulfilled. She assured me once again that she would give my name and phone number to her supervisor so that he/she could call me back.

Great service, driver was on time and his car was very clean. The lady that answered the phone was…read morevery professional and answered all my questions.

Website doesn't work, push zero to speak to an operator, that doesn't work either. No way to get a…read morehold of them.

Daniel at Rapid Cab was great to deal with. His customer service & communication was top notch!!!…read more We were picked up in a very nice town car, he was there & waiting ahead of time both times we used Rapid Cab. We will definitely use his service when we come again. Highly recommended ​

This company is unreliable and cancelled booking at last minute without notice. I had to have…read moresomeone make transportation plans for me while I was on the plane traveling to Rapid City. They lack customer service and were unapologetic regarding their last minute cancel.

From the owner: Limousine and Taxi Service.. Airport To Hotel Transfers, and tours of the Black Hills Region .read more

Canyon cab has changed. We haven't used them in a few years because of old vehicles. Today we had a…read morenewer vehicle with a great driver. Picked us up at the perfect time and drove to the airport from spearfish. The price was 150 plus tax which I thought was high. Hopefully that will come down. 5 stars for Canyon cab!

Awesome company and great employees. Will always try to go the extra mile for you. There is not any…read moredistance they won't go and always available when other companies are not.

Mac is great! Highly recommend! Picked up on time from…read moreairport and had refreshments in the car for the nice ride to deadwood!

We are from out of town and selected this limo service for our 20th vow renewal at Chapel in the…read moreHills. We were picked up promptly at 12:30PM and made our way to the chapel. The most difficult thing was trying to get in the car with my dress. Once in, the limo was perfection. It was clean and well stocked. We had beer and champagne waiting for us in the limo. Our driver Chris was fantastic!

We were stranded at Mt. Rushmore after a backpacking trip and City Cab came to the rescue. Gave…read morethem a phone call and were there within 30 mins. Our cab driver was friendly and the vehicle was clean. Would recommend to anyone who needs a cab in the Rapid City area.

Used City Cab to get to/from airport. The drivers & dispatcher were very friendly. Pickup to…read moreairport was prompt and direct route; estimate on pickup at airport was accurate.