Sunny Side Cleaning Services
Services - Sunny Side Cleaning Services
Deep cleaning
Maid services
Move-in or move-out cleaning
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1 year ago
Lose SEAN I have used this service for over a year. Last month, the cleaner said that she likes coming to my house because I was nice. I tip and generally have the place ready for them. I had good experiences with all but 2 employees. 1 a cleaner who left tasks undone. And when I complained she confronted me personally about my complaint. The 2nd just occurred--after waiting all day for them to arrive (with one brief period talking with my neighbor). I called inquiring if they were coming. I was transferred to SEAN. I explained I had been home all day with a few minute exception when I was on my back deck. He said they arrived rang the bell and knocked with no response. Then he said they waited outside for 15 minutes. He said they were there between 1-2:30. I explained I cannot see the front from my home. And that the cleaners were NOT there at 2:30. I went outside at 3:11. I asked if I was supposed to wait for them all day. He mentioned my CCTV. Not only that I had called my husband. He was hell bent on arguing and not listening. The cleaners did not call me or text..ANsaid they had an incorrect number for N Carolina I'm in ND. He said they found a good number. I reiterated that I received no calls or texts. But I did receive a bill for no services received. Since all he did was argue I told him..if this is how you're going to run the business then cancel my contract. I will pay their no service bill, cancel the contract in writing and I will state my story on social media. No one should have to deal with a representative for a company that only makes the company appear preposterously poor at customer service. read more
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2 years ago
