My dog had some seriously long nails (I'm embarrassed to say) so we went to The Groom Room over…read morenear Best Buy. The staff took care of my big baby and whenever he tried to vocalize his objections, they sang to him and kept talking softly to him. Mission accomplished. Very friendly and affordable.

I am extremely upset and concerned about my experience with my dog today…read more I scheduled him for the first appointment of the morning at 9:00 a.m. specifically so he would not have to sit at the groomer for hours while other dogs were being groomed. Nearly five hours later, he still was not finished, and during that entire time I did not receive a single phone call informing me that they were running behind or that he was stressed or having difficulty with the grooming equipment. When my husband finally went to get him, my dog still was not ready. My husband told them he was taking him home anyway because he had already been there far too long. When he got home, he drank approximately half a gallon of water. This concerned me enough that I called the salon specifically to ask whether he had been given water while he was there. I also asked to speak with the owner because I wanted an explanation for what had happened. Instead of addressing my concerns or apologizing, I was told, "Well, I have video of your dog. He was trying to attack the blower machine." That statement made me even more concerned. If he was so frightened or stressed by the blower that he was reacting to the machine, why wasn't I called? I would have immediately come and picked up my dog. There was absolutely no reason for him to remain there for nearly five hours if he was experiencing that level of stress. I repeatedly expressed my concerns about him, the length of time he had been there, and the amount of water he drank immediately after coming home. Not once did I receive an apology. Instead, the response continued to be that they had video of my dog "attacking" the blower machine. The call ultimately ended with the woman hanging up on me. As his owner, I entrusted this business with his care. If a dog becomes excessively stressed, frightened, or difficult to groom, I expect a professional groomer to stop, contact the owner, explain what is happening, and allow the owner to decide whether the grooming should continue. I am extremely concerned about his treatment while he was there and about whether he had adequate access to water. I have requested that all video footage from the time he was in their care be preserved. I also intend to report my concerns to the appropriate animal-welfare authorities so they can determine whether he was treated appropriately. I will never bring my dog back to this establishment. My biggest concern isn't that his grooming wasn't completed--it's that my dog was apparently extremely stressed, was there for nearly five hours, and no one thought it was important enough to call me.

I had been very pleased with my visits to the salon. I had taken my puppy there for the past 8…read moremonths, every two months I took my puppy to get groomed this past time I let her know to clean the hair out of his ears, because my baby had been scratching his ears. When I arrived to pick up my puppy, I asked her about his ears. She showed me 5 inches of hair she removed from his ear. Know wonder my poor baby was scratching at his ears. She could not have been cleaning his ears for the last 3 visits. But she still charged me 50.00 dollars

Amazing progressional with over 23 years of experience. She knows how to treat dogs with care and…read morelove. Shes great!!

If zero stars were an option, Dan would deserve even less. His behavior was unbelievably…read morenasty--openly rude, dismissive, and acting as if customers were an inconvenience to him. On top of that, the grooming facility was filthy and completely unacceptable for any animal. Dan's attitude and the condition of his business make it clear he has no respect for pets or their owners. Do your fur babies a favor and stay far away from this place.

Love this place. I see in the comments that the new owners are rude and can't cut but honestly they…read moredo a great job. I think the ones who are complaining are just mad that the old owners moved on with their lives and sold the business. I've been coming to this groomers for maybe 3-4 years now and not once I've ever had any issues with anything. They cut my toy poodle with care and she smells so good when she comes out. I will continue to come here and pumpkin agrees. Look at the photos does she look sad or hurt? Nope, she's happy. I rest my case =)

Pet Haven and their groomers ALWAYS do a beautiful grooming on our little dog Sparky! I believe he…read morehas a good time there, plays a little bit with the other dogs and always looks fantastic when I pick him up! They are reasonably priced and they're in a great location in lighthouse point border of Pompano Beach. I HIGHLY RECOMMEND!!! PS AND NO DIARRHEA OR BITING YOU YAY!!!

Marlin is wonderful and kind to my family and my pets…read more Kristi and the other groomers have always listened to my needs and wants for my Standard Poodle - Princess. Today we asked last minute if her newly adopted brother- Charlie -5 year old Brittany Spaniel could get his nails cut too! They took him right in without hesitation and didn't for even less than the chain stores were willing to do it! I have an Adult Son with a disability and they are always so kind to him there and accommodate his needs when he makes appointment for my dogs. I am amazed at the professionalism and kindness of Pet Haven and will be coming back for years to come! Thank you to All of the Staff! The Boyd Family

Very nice people, they take their time. Reasonably priced. I would definitely recommend them.read more

Owner very nice and listens and looks at pictures and discuses with you not hurrying you . Easy to…read morecall book . She said my dog would be ready on time and it was . My first time going there and very satisfied cut . I will be going there now and bring my second pet and pricing is really good . Love the haircut my dog was happy

Don't listen to the few Karens in the comments who were unhappy with a dog's haircut style... don't…read moreworry it will grow back. Pampered pooch is a hidden gem of las olas and the owner is super nice. Don't hesitate to take your pooch here!

Hands down...AWESOME! Darrin is amazing and Natalie worked fabulously with our doodle! He's a very…read morelarge boy and she wasn't even slightly intimidated! She handled him like a pro! I always worry that groomers will try to poodle my doodle but there was none of that! Perfectly rounded paws and a rounded head. Love, love Natalie and Pampered Pooch!

I have two Boston Terriers and they know when I pull up into the parking lot of NamasteGrand. My…read morepuppies are very active and love running around in the backyard and it's amazing how rough looking they can get. With that said, they come out looking like the beautiful puppies I know them to be. The establishment is impeccably clean, and the staff is unbelievably great! My dogs are never stressed when they come out, in fact, they are lively and happy. I recommend everyone to bring your pets here for grooming

They were able to take me last minute for a bath with face grooming. My dog was so fluffy and…read moresmelling great. Very pleased with outcome. Will schedule a weekly bath for my 35lb girl.

Our Leo went for this grooming and returned home looking and smelling fabulous. We are very pleased…read morewith Paula, the shop and the service. We'll be back.

Great job on a summer cut for my baby! Have been going here for about a year since I moved back to…read moreFlorida and they always do such a great job.