I'm so happy we found this wonderful place so close to our home. Staff is superb & amazing!! They…read moretreat my aunt as if she were family. I'm very thankful for the communication between staff & family. Most importantly, my aunt loves living at Merrill Gardens. She loves the staff & residents. Thank you Merrill Gardens' staff for everything you do!!

Merrill Gardens at Rancho Cucamonga is a wonderful place for seniors to enjoy their golden years…read more Their staff is very friendly and the location is close to stores and places to eat. The apartments are very spacious with balconies and some with beautiful mountain views.

This review is strictly concerning the dining facility for the residents. I periodically visit my…read moremother-in-law who lives at this property and we usually always go to lunch. I visit her once a month (or so) and we have gone to the resident dining maybe twenty times. From the first time I was shocked by the quality of the food. My first time I was expecting an old-school cafeteria-style food service with metal trays and food slopped onto the plate. This was completely different. The food was shockingly good, and the meal of the day (lunch) always has a soup, a main meal and a dessert. It's not overly fancy but the food in actually really tasty and they give you good size portions. The staff are very attentive and polite and the experience is a very pleasant dining experience. Today we had garden vegetable soup along with pot roast, scalloped potatoes and peas, with apple pie for dessert. The pot roast was excellent and the potatoes were exceptional. You know the food is good when the head chef/manager of food service is there talking with residents to make sure she gets feedback concerning the food that she prepared. Currently the dining area in being remodeled and should be done by the end of this year. So, the dining area currently is less then amazing, and what they can offer is limited. I'm looking forward to the new dining experience once they have their grand opening later this year.

They have a great chef... Joanne Ochoa..... We just had a delicious Father's Day lunch.. The best…read moreever!!

The best staff , everyone really cares about the residents and always willing to go above and…read morebeyond as a team!

Caring and attentive staff - would definitely recommend this facility…read more My good friend had to move their recently and is very happy there

Having worked in the aging care field, I have been in many assisted living and memory care…read morecommunities. Claremont Place truly stands out because of one thing: the people. The staff here have genuine heart. They are kind, attentive, and consistently go above and beyond for their residents. Our loved one resides in memory care, and while this stage of life can be emotional, the Claremont Place team has made the journey feel lighter. The caregivers, Med Techs, administrative staff, dining staff, maintenance, laundry, and everyone in between are intuitive, patient, and treat residents with the dignity and warmth you hope for when you entrust someone you love to another persons care. Management is honest, respectful, and responsive. Any concern is met with clear communication and prompt follow through, and their experience working with older adults is evident in the way they anticipate needs before they become issues. It feels like a true partnership. They also bring joy to daily life. Holidays and celebrations are handled with thoughtful intention, and the food and activities create a sense of home and community. We visit often, but it brings real peace knowing we do not have to. Our loved one is in very good hands. We are genuinely grateful for the team at Claremont Place and the care they continue to provide.

My mom moved into assisted living at Claremont Place about two and a half months ago. She has her…read moreown room, kitchenette, and bathroom and two closets. In her room, she has a single bed, a large recliner, a dresser, two large chairs and a small desk for her computer with a chair. She has a nice big window with a view of the garden that she can see from her chair. With all this in the room, she still has lots of space to maneuver her walker safely and get to the window and her air handler to make herself comfortable. The food is very good. We eat there often with my mom. Most of the servers make an effort to remember my mom's preferences and they bring her what she wants before she even asks. Staff is attentive, concerned and proactive. The front desk is a hub for all information and if they don't know the answer, they follow up. I will post more updates in the months to come. Overall we made the right choice.

Cassandra has been a kind and patient nurse for many years. I am excited to tour her new facility…read more It is clean, modern and the pricing was extremely competitive in comparison to other facilities. The home environment will make my loved one transition easier, as it doesn't feel institutionalized. I feel very fortunate to have found this.

From the owner: Residential Care and Memory Care, 6 bed home. Hospice licensed…read moreRN administrator

My mother lived at Allara Assisted Living. They failed to follow her legally documented DNR. Staff…read moreinitiated life-saving measures without verifying her status, despite her DNR being on file in her binder and the office being only five doors away. They did not check her records or ask the office to confirm before acting. I filed a formal complaint with the Department of Social Services, and it was found to be substantiated of both a Type A and Type B violation. This is public record and available on the DSS website. Additionally, neither my brother nor I were notified when my mother passed away. I learned of her death two hours later when a Sheriff answered her phone when I called, which was devastating. If you are considering Allara for a loved one who has a DNR, please ask detailed questions, confirm procedures, and make a clear plan to ensure their wishes are honored. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/361881134

Moving a loved one into an assisted living facility can be emotional and overwhelming, but our…read moreexperience could not have been more positive. From the moment we arrived, the staff went above and beyond to make my grandfather feel welcome and at home. They quite literally rolled out the red carpet for him such a thoughtful and touching gesture that made him feel like a VIP from day one! A special thank you to Brenda, who was nothing short of amazing throughout the entire process. Her warmth, patience, and genuine care made all the difference. She took the time to get to know my grandfather, answered all of our questions, and made sure every detail was handled with kindness and professionalism. Thanks to her, what could've been a stressful transition turned into a beautiful experience. We are so thankful to have found a place where my grandfather feels comfortable, respected and truly cared for. This facility gave our family peace of mind knowing he's in such good hands.

Just wanted to recognize Eric the maintenance man for Oakmont Senior Living in Upland,, He alway…read moregoes above and beyond..very caring and kind and does his job with a smile

My Brother had a stroke six months ago, we had him in two different assisted living homes. I am…read morepleased to say we finally found a place that from the minute we were welcomed it has exceeded all of our expectations. Reviews can only give you a snap shot of experiences. In the case of Oakmount of San Antonio Heights. We did the tour that really brought the Staff, Patients and facility into a light of excellence. The treatment that my Brother is receiving is far superior than the homes he was at. When he pushes his alarm they are there with smiles and concern in a way unmatched by other homes. The communication and knowledge of the staff from the receptionist, environmental Sys, Nurses, Kitchen staff, Grounds Keepers, and especially there highly qualified Maintenance staff who are incredibly prompt as was the case with Eric. We had just started moving in and i was extremely busy coordinating the move, when this young man offered to assist me with a TV that was coming the next day. And to my amazement he was there and had it hung in record time. Now i am a retired Engineer from three different hospitals and we couldn't have done that. So kudos to the Management for hiring well trained eager staff. The bottom line is check this place out and save time and protect your loved ones. Amazing Facility and staff. Brian Mullenix.

Bella Maison is the newest Senior Living located in City of Upland. The owners are extremely…read moreprofessional. The facility are nicely interior, wonderful and bright, spacious backyard for family gatherings. The caregivers & staff are well-trained, caring and loving. Would recommend Bella Maison to all our friends that need a place for Mom!

I salute Bella Maison from the bottom of our heart for your kindness, Bella Maison is a five star…read morequality care . In which you can live to your fullest there are a range of services from private duty care to on call doctors . The staff is trusted and compassionate. I could not ask for a better facility.It is a blessing not only to the resident , but also to our family. Bella Maison helps you preserve your independent.

I wrote a review on Google, but I felt it was worth repeating here. So I'm copying and pasting it…read morehere: Absolutely impressed with the level of genuinely caring and super helpful staff for my mom and our family when we visit. They're all very friendly and everyone we came across was cheerful and patient with any of my mom's needs. That's first and foremost. Now, in terms of the actual environment, our family couldn't be more happy and grateful to have found such a clean and well maintained facility and with all its beautiful grounds. It's basically a resort! It's amazing! Thank you to Miranda for her patience and always cheerful attitude in helping us with all of the questions and needs in getting our mom set up and moved in. Also, thank you to Minerva and all of the AMAZING staff at the Summer House who have great patience, wonderful caring hearts and such a friendly attitude towards the elderly that love there! It made flying out from Texas to visit our mom such a memorable visit and it comforted me greatly to see and experience the environment my mom was in. Although it shows daily in her voice and her level of happiness, appreciation and gratitude towards all her interactions and daily experiences. It really is a whole other level of amazing to witness it directly for yourself when you visit. Just can't say enough! Thanks everyone!

I had an upcoming cataract surgery scheduled so I decided to call Visiting Angels in Upland since I…read morelive in Rancho Cucamonga. Bailey came to my residence to evaluate my needs. She helped me fill out the forms needed for setting up my file. I must say Bailey is a very positive representative for Visiting Angels, warm and friendly. We had a few laughs during the visit. Maria C was my caregiver scheduled for my surgery in Colton. She arrived on time and was very kind and attentive throughout the procedure and after. On the second day for my post-op appointment another Maria was scheduled. She also was kind and caring and a pleasure. She helped me with some household tasks and later took me to my appointment in Rancho Cucamonga. So if you are far from family and friends, or they are tied up with their own tasks, go ahead and hire Visiting Angels, who treat you like family.

The Upland Visiting Angels group is professional and reliable. They helped us when my mother was…read morereleased from the hospital and in need of a lot of care. The caretakers are kind, patient and very capable. Over the course of a few months, my mother improved and as her needs changed, the caregivers adapted. We're fortunate that she no longer needs this level of care but if that changes in the future, we will call on V.A. I highly recommend Visiting Angels. They will be there for you when you need them most.