Went in for a service including a brake fluid change. Brakes worked fine taking it in. The rear dis…read morenot work after picking it up. Took it back and re-bled and still the same issue that they said was something else. I fixed and it now works fine. Hint. Two bad brake bleeds and one good one by me.

An excellent dealership in Urbana, Illinois to work with…read more Honest Reliable Affordable Knowledgeable Can't be beat

Very Disappointed. My husband bought 2 new bikes from this place several years ago. Over the years…read moreour oldest son grew up to ride bikes himself and his to be 4 years old. My main issue is every time my son calls whether it be looking for a part or needs some kinda service he is treated VERY poorly. I hate to say it but I will never buy another bike or product from this place and that goes for my son and grandson as well. I would not take my business there I would rather drive to Champaign to a shop then be treated poorly by Kawtown.

From the owner: Chuck Ellis at Kawtown Kawasaki offers a large selection of new Kawasaki motorcycles, ATVs, and…read moreUsed Bikes by Kawasaki and other fine makes taken in trade. Since 1976, Serving Midwest bikers fro more than 34 years.

What a Great place to shop. The entire staff takes really great care of you the moment you walk in…read more Good people to have taking care of you and your motorcycle.

Everything !!!!!! This place is great ,and honest and reasonable l. Will be a customer for a long…read moretime.

I bought a 2005 Chopper from these guys yesterday. Long story short we traveled from Indianapolis…read moreto Westville, Ill. Rich took care of us....We called the local Sheriffs department to get a VIN check, went over the bike in great detail, took it on a test ride and they helped us load it up on the trailer. We rarely find this kind of service anymore. Thanks again. -Norm O'Neal

called to get warranty service done on a motorcycle. They told me to take it to the dealership…read morewhere I bought it. I have a nationwide warranty from Honda and they want me to take this motorcycle several hours away to get it serviced. I am retired US armed forces veteran. I have lived in three countries, 11 states, and 21 homes. I have not always had the luxury of living in a community for long periods of time. Using their logic, would I need to take the vehicle? I ordered while serving in Iceland, back to Iceland? Or, would I have to take it to New Jersey where it was delivered? Or, would I take it to a dealer in Virginia where I was stationed, it is a nationwide Honda warranty. obviously they don't want to work on you didn't buy from them.

Let me start off with I'm a hagler and I don't expect to pay retail prices for a side by side and…read moreit's accessories, and I have spent between $18000.00 and $20000.00 at this dealership. So one of my purchases was a winch and plow (which the winch I purchased twice due to a robbery) all at this dealership. The winch and the rocker switch on the dash are from two different aftermarket distributors from Lindsay's recommendations who is the owners step daughter. The winch quit going in, but would go out, so I was told by her to test the winch attach jumper cables from the battery to the winch bypassing all switches and relays, one way then the other if it works then it's a bad relay, so I did and it worked. So I take the relay out and drive a hour to the dealership and get a new relay because it's under WARRANTY and install it, still doesn't work correctly. So I call her and tell her and say that the other thing it could be is the SWITCH, WHICH SHE SAID "THEY NEVER GO BAD AND BRING IT IN". So I do I am told then that even though it's under WARRANTY "IT ONLY COVERS PARTS NOT LABOR " so I call a day after I take it there and guess what the SWITCH IS BAD!!!!! and so far I have a $50.00 bill for Diagnostics which I pretty much did MYSELF so for $20.00 switch that is UNDER WARRANTY is costing me, plus another $50.00 to INSTALL THE NEW SWITCH WHICH IS UNDER WARRANTY!!!!!!! THIS IS NO WAY TO HANDLE A BUSINESS WITH CUSTOMER SERVICE!!!!!!! I understand it's a business that has to charge for things but with as much money as I HAVE SPENT YOU WOULD THINK THAT THEY WOULD NOT CHARGE SOMEONE FOR THAT!!!!!! I WILL NEVER DO BUSINESS WITH HER AGAIN!!!!!!!!!!!

Andrae's Harley has been great sales and service . Bought my 2016 Tri Glide In the winter of 2023…read moreand stored it over winter for free. Service has been great and Rob has been awesome in parts . Many Thanks Andrae's for an Awesome ride !! Capt Hank

One of the riders in our group broke a bolt on each of his shocks on his softail. Cost $$$ to have…read moreit hauled Andrae's. They told him it was not fixable, to just load it up and take it home. Not an option! While waiting for a ride he screwed 1 of the broken bolts out with his thumb laying in the parking lot! Don't think I would trust them to change my oil!