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Suni's Plain To Insane Cycle

5.0 (1 review)

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Watseka Suzuki Honda Kawasaki - Watseka Suzuki Honda Kawasaki

Watseka Suzuki Honda Kawasaki

(2 reviews)

called to get warranty service done on a motorcycle. They told me to take it to the dealership…read morewhere I bought it. I have a nationwide warranty from Honda and they want me to take this motorcycle several hours away to get it serviced. I am retired US armed forces veteran. I have lived in three countries, 11 states, and 21 homes. I have not always had the luxury of living in a community for long periods of time. Using their logic, would I need to take the vehicle? I ordered while serving in Iceland, back to Iceland? Or, would I have to take it to New Jersey where it was delivered? Or, would I take it to a dealer in Virginia where I was stationed, it is a nationwide Honda warranty. obviously they don't want to work on you didn't buy from them.

Let me start off with I'm a hagler and I don't expect to pay retail prices for a side by side and…read moreit's accessories, and I have spent between $18000.00 and $20000.00 at this dealership. So one of my purchases was a winch and plow (which the winch I purchased twice due to a robbery) all at this dealership. The winch and the rocker switch on the dash are from two different aftermarket distributors from Lindsay's recommendations who is the owners step daughter. The winch quit going in, but would go out, so I was told by her to test the winch attach jumper cables from the battery to the winch bypassing all switches and relays, one way then the other if it works then it's a bad relay, so I did and it worked. So I take the relay out and drive a hour to the dealership and get a new relay because it's under WARRANTY and install it, still doesn't work correctly. So I call her and tell her and say that the other thing it could be is the SWITCH, WHICH SHE SAID "THEY NEVER GO BAD AND BRING IT IN". So I do I am told then that even though it's under WARRANTY "IT ONLY COVERS PARTS NOT LABOR " so I call a day after I take it there and guess what the SWITCH IS BAD!!!!! and so far I have a $50.00 bill for Diagnostics which I pretty much did MYSELF so for $20.00 switch that is UNDER WARRANTY is costing me, plus another $50.00 to INSTALL THE NEW SWITCH WHICH IS UNDER WARRANTY!!!!!!! THIS IS NO WAY TO HANDLE A BUSINESS WITH CUSTOMER SERVICE!!!!!!! I understand it's a business that has to charge for things but with as much money as I HAVE SPENT YOU WOULD THINK THAT THEY WOULD NOT CHARGE SOMEONE FOR THAT!!!!!! I WILL NEVER DO BUSINESS WITH HER AGAIN!!!!!!!!!!!

Suni's Plain To Insane Cycle - motorcycledealers - Updated May 2026

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