Reach a live Lufthansa Airlines customer service representative by calling 1 888 909 9036. This…read moretoll-free number connects you directly to the reservations and customer support department, where a live agent can assist you with flight bookings, ticket changes, cancellations,and other travel-related concerns. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

**Need for immediate assistance, *Call Airlines at* +1(855) 657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Used to fly with Inited for a decade out from Seattle to Frankfurt a lot for work. Nice service…read moreoverall, foods were so so ...didn't quite interact with them since using the app but did talked abit at the airport regarding printing boarding pass. Nice to get a chance to fly with United again.

United Airlines was for years one of my go to domestic airlines, along with American…read more Then.... someone merged with Continental and someone else bought US Scareways and I could go on, but why? All of these mergers have been good for the airlines, but well... me'h for the rest of us fliers. I've been through Frankfurt (am Main) a few times, but never on United. Always on Lufthansa. The ease of getting through the airport was pretty good. But they have this weird, pick you out of the crowd setup, in a corridor leading up to their Gate. I guess if you look, um American, they grab you for additional security. On the other hand, the ease of boarding was pretty good. Their flight personal were both relaxed and friendly. They certainly worked hard at keeping the stress levels to a minimum, which was great. Seats in all classes were pretty good, too. They were much better than that other Atlanta based carrier, which charges you for Business without really giving delivering the seats, or the experience. United, you did so many things well. Vielen Dank. Aber, kein Deutsches Bier?

Efficient, organized and easy. Delta does not have a Sky Club here and they don't seem to have a…read morerelationship with the local lounges. The ticket counter and gate agents appear to be outsourced folks, but they did a good job of boarding this flight back to Detroit. The gate area was clean and had enough seating. Limited power outlets but better than the NO power outlets that they don't have at the Delta gates at Madrid's airport. Not much food options this deep into the airport. Get a SkyClub here or at least a partner lounge that allows Elite Plus members on economy tickets and we've got five stars.

My favourite airline to fly. This particular flight was to JFK in New York. Very was boarding…read moreprocess and a decent sized plane which is always nice. I was able to get Comfort seats which is the seats between delta one and regular seats. A little more space, each seat had its own screen, and I like the fact that you get to board a little earlier as well. Easy flight, one full meal and a breakfast snack right before you landed. As usual, the pilots and flight attendants were very informative and polite. I love this airline and this flight just added to that.

This is an item that should be on everyone's bucket list! I personally am not aware of a completely…read morededicated first class terminal anywhere else in the world besides this. The entire experience embodies the epitome of German luxury, efficiency, and accuracy. When my taxi pulled into the private driveway, I was immediately greeted by a staff member (who had "PhD" on her nametag!) who walked me inside and through security. Let me tell you, the security process was the smoothest I'd ever gone through! Then it was a quick ride up an elevator into the sprawling main lounge area. From left to right, there was a spacious business center, lounging area, full bar, restaurant, cigar/smoker's lounge, sleeping rooms, bath suites, and restrooms. I understand the bar has one of the greatest whiskey collections on the planet, though I went for a nice Cuba Libre to go with my stogies after breakfast. Breakfast was a combination of buffet and kitchen-prepared meals. I ordered an Eggs Benedict and helped myself to the nice selection of buffet items. Delish on all counts! When it was time to go, I found my guide who then took me downstairs to the immigration desk and a VERY nice Porsche SUV where the driver took me through the labyrinth of roads under the airport terminal and to my flight. He even escorted me right to the plane's door! I will never forget this experience, and I sure hope to be able to do it again.

Lufthansa hat in der Business (und vor allem in der Holzklasse) ziemlich nachgelassen. Zum Glück…read moreist das Angebot und der Service in der First immer noch top. Das Highlight jedes LH First trips ist natürlich das First Class Terminal in Frankfurt. Hier ist die Welt noch in Ordnung. Abgeschottet vom normalen Flughafenterminal wird man hier nach wie vor vom Flieger abgeholt und hingebracht. Die Sicherheitskontrolle ist freundlich, hilfreich und es gibt keine Schlange. Der Concierge kümmert sich um Passkontrolle und Einreisepapiere. In der Lounge gibt es mehrere Zonen in denen immer reichlich Platz ist, Liegestühle, Sessel mit Fußstuhl, Sitzecken, Fernsehsessel und die Zigarrenlounge. Die Bar ist sehr gut mit bestem Scotch bestückt, kann fast alle Cocktails machen und hat eine Espresso Machine. Das Restaurant hat immer gute Gerichte auf der Karte mit Saisonangeboten, ein gutes Buffet und sehr guten Service. Es gibt zwei Schlafzimmer mit ordentlichem Bett und der Badbereich hat gute Duschen. Natürlich darf man die Quietsche Enten nicht vergessen. Es gibt ständig neue Enten und sie werden heiß gesammelt.

Avoid flying back to the US through Frankfurt if you are not StarAlliance (Lufthansa, Unites, etc)…read more AA is flying out of terminal D...a terrible terminal. I travel to Europe often and this time flying back to the US on American Air through Frankfurt. I'm Concierge Key on American. This review is not on AA but on the airport layout, security and lounge, prior to boarding. This is terrible...Why would a lounge place prior to security check? It's never the case at other airport, including Terminal 1 at Frankfurt which serves Lufthansa and Star Alliances. Then the security line is terribly long, because they habe to process other US airlines. Once you passed the security check and to the waiting area, there's hardly any thing to buy if you're hungry or thirsty.

Once again, paid for an exit row seat, didn't get it, stewardess says she can't help - and she…read morereally didn't seem to care - so now I can look forward to an hour of nonsense on the phone trying to get my money back. Meanwhile, it's going to be a fun 9 hour flight with my knees broken and the guy in front of me pushed back in full recline into my chest (this was NOT an equipment change - same plane and configuration as always and as I it was shown when I booked). Thanks for nothing, American, from a "Platinum" customer!!!

Do not use this airline. I bought tickets in Dec 2025 to Germany from Portland Oregon, departing…read morelate May 2026 and they changed my departure and return flights early in 2026 AND NOW AGAIN just a few days ago in mid April 2026 - yep, another departure change by a few days! Screwing me over! It just shows up in emails, and to top it off, the first email was about my bicycle payment with a date change..no other info, just like here you go..then a day later the msg below on the actual change, no choices, no calls, just frustrationi! avoid using CONDOR!

These people are crooks…read more Charge for assigned seating...ok...I get it. Charge for carry-on...ok...frustrating but I'll do it. I get to the airport...what I paid for online was to "reserve" the bin. I had to pay an additional $120 for the actual carry-on itself. For my son and me...$240. Stay away these crooks.

Flew out of Frankfurt in Suites the other day and it was a world class experience. Was ticketed in…read moreBusiness class around the world when I received a cash offer to upgrade to Suites, why not? Paid online via Singapore Airlines website and got my updated itinerary immediately via email with seat selection! Did the Auto Check In via the app and I was checked in for my flight automatically. Arrived at the airport for proof of vaccination and went to the Suites counter which was super quick! Boarding for Suites was Priority 1 which was fantastic! Also was able to sit at the gate, waiting for my boarding! Once on board, the cabin crew greeted me by name, helped me with my luggage and showed me how to use the Suite! It's a big upgrade from Business class. There are 2 lavatories for Suites, one significantly larger than the other for the 6 suites. The lavatories were spotless and had plenty of cologne, lotion, soap, toothbrush, razor, combs in the drawer along with space for make up? The Suite itself had a swivel chair that went from the mini TV for landing and takeoff, eating, TV, and watching the sky mode. The chair also had the ability to recline too! There were noise cancelling headphones along with an amenity kit which contained cologne, lotion, and facial mist. The cabin crew also passed out lounge wear for the rest too! Slippers, eye shades, and socks were all inside the private Suite closet. There is a fold down bed that the cabin crew helped set up with a super comfortable comforter, pillows and sheets! Definitely had some really good rest in the quiet Suite cabin with a door! There were pre-departure drinks but no hot towel service, like in Business class. Once in the air, WiFi was complimentary the entire flight for Suites. Unlike the A350, there is no live TV, bummer, just old videos. Meal service started with chicken satay along with champagne. The appetizer I selected was caviar with all the fixings along with a shot of vodka?!? The beef short rib from the special German menu was ok, it came on the dry side. Apparently, dining in Suites is on-demand. The German dessert was also super sweet. The highlight was the fresh fruit platter. After getting a few hours of rest, ordered an extra foamy latte from the cabin crew and they came by very quickly with a slightly bitter latte. Was looking for the fresh noodles as a snack and was directed to the Thai porridge which was odd... Ordered the Tom Yum instant noodles afterwards and it filled me right up with the fresh bok choy and shiitake mushrooms! The cabin crew also suggested another dessert and promised it wouldn't be too sweet. It wasn't! Service by the crew was world class, although a touch more experienced than I would have expected. Had numerous supervisors and managers serve me, the majority male... All in all, a world class experience and I can't wait for my next Singapore Airlines flight!

Took SingaporeAir from JFK to Frankfurt cleanest plane I've ever been on. Was in terminal before…read moreboarding and all of a sudden the flight crew came marching in, two by two....all 27 of them. In flight food was good and service was 5 star. Will definitely try to fly them again.