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    Lufthansa

    2.3 (238 reviews)
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    The Lufthansa main customer service number is 1 888 399 38o9™ or 1-(888)-478-9480. This number is available 24/7 for booking, changes, and s
    Jared S.

    The Lufthansa main customer service number is 1 888 399 38o9™ or 1-(888)-478-9480. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Luxury Reservation Services & Personalized Travel Experience The journey was planned through a reservation process that prioritized convenience, flexibility, and a personalized approach to travel. Business class passengers could effortlessly explore premium fare options, customize their itinerary, and select exclusive cabin features that aligned with their travel expectations. Every booking step, from choosing flight schedules to confirming passenger information and preferred seating, was completed through a streamlined system. Immediate confirmation ensured that a detailed itinerary and all essential travel information were available in one organized place before departure. #. Executive Airport Comfort & Premium Passenger Services Business class enhanced the airport experience with exclusive services that allowed travelers to enjoy a smooth and relaxing departure. Personalized ground support simplified airport formalities while creating a comfortable transition through each stage of the terminal. Elegant lounges offered a refined setting complete with premium refreshments, spacious seating, business-friendly facilities, and peaceful surroundings where passengers could relax or remain productive before boarding. Every airport service reflected efficiency, exclusivity, and a commitment to passenger comfort. #. Modern Cabin Elegance & Relaxed Inflight Environment The premium cabin created an inviting atmosphere where innovative design and exceptional comfort complemented one another. Ergonomic seating, enhanced personal privacy, sophisticated interior styling, and generous cabin space provided an ideal setting for uninterrupted relaxation or productive work. Soft lighting, a quiet environment, and meticulous attention to cabin presentation elevated the onboard experience, ensuring passengers enjoyed a consistently comfortable journey from takeoff to landing. #. Exceptional Onboard Experiences & Refined Hospitality Business class offered a collection of premium experiences carefully designed to enhance every moment in the air. Travelers enjoyed expertly prepared cuisine, premium beverages, personalized amenities, and immersive entertainment that transformed the flight into an enjoyable part of the journey. Throughout the experience, dedicated cabin crew delivered attentive service with professionalism, warmth, and genuine care, creating a welcoming atmosphere while responding promptly to passenger needs. #. Seamless Destination Experience & Premium Journey Completion The journey concluded with arrival services designed to maintain the same level of excellence experienced throughout the trip. Efficient baggage delivery and coordinated airport assistance allowed travelers to complete post-flight procedures smoothly while continuing to their destination with confidence. From luxury reservations and executive airport services to modern cabin elegance, refined onboard hospitality, and dependable arrival support, business class delivered a complete travel experience distinguished by sophistication, reliability, comfort, and

    The Lufthansa main customer service number is 1 888 399 38o9™ or 1-(888)-478-9480. This number is available 24/7 for booking, changes, and s
    Sven S.

    The Lufthansa main customer service number is 1 888 399 38o9™ or 1-(888)-478-9480. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Luxury Reservation Services & Personalized Travel Experience The journey was planned through a reservation process that prioritized convenience, flexibility, and a personalized approach to travel. Business class passengers could effortlessly explore premium fare options, customize their itinerary, and select exclusive cabin features that aligned with their travel expectations. Every booking step, from choosing flight schedules to confirming passenger information and preferred seating, was completed through a streamlined system. Immediate confirmation ensured that a detailed itinerary and all essential travel information were available in one organized place before departure. #. Executive Airport Comfort & Premium Passenger Services Business class enhanced the airport experience with exclusive services that allowed travelers to enjoy a smooth and relaxing departure. Personalized ground support simplified airport formalities while creating a comfortable transition through each stage of the terminal. Elegant lounges offered a refined setting complete with premium refreshments, spacious seating, business-friendly facilities, and peaceful surroundings where passengers could relax or remain productive before boarding. Every airport service reflected efficiency, exclusivity, and a commitment to passenger comfort. #. Modern Cabin Elegance & Relaxed Inflight Environment The premium cabin created an inviting atmosphere where innovative design and exceptional comfort complemented one another. Ergonomic seating, enhanced personal privacy, sophisticated interior styling, and generous cabin space provided an ideal setting for uninterrupted relaxation or productive work. Soft lighting, a quiet environment, and meticulous attention to cabin presentation elevated the onboard experience, ensuring passengers enjoyed a consistently comfortable journey from takeoff to landing. #. Exceptional Onboard Experiences & Refined Hospitality Business class offered a collection of premium experiences carefully designed to enhance every moment in the air. Travelers enjoyed expertly prepared cuisine, premium beverages, personalized amenities, and immersive entertainment that transformed the flight into an enjoyable part of the journey. Throughout the experience, dedicated cabin crew delivered attentive service with professionalism, warmth, and genuine care, creating a welcoming atmosphere while responding promptly to passenger needs. #. Seamless Destination Experience & Premium Journey Completion The journey concluded with arrival services designed to maintain the same level of excellence experienced throughout the trip. Efficient baggage delivery and coordinated airport assistance allowed travelers to complete post-flight procedures smoothly while continuing to their destination with confidence. From luxury reservations and executive airport services to modern cabin elegance, refined onboard hospitality, and dependable arrival support, business class delivered a complete travel experience distinguished by sophistication, reliability, comfort, and lasting passenger satisfaction.

    Becks beer
    Eli M.

    Great experience with Lufthansa. The stewards came a few times with drinks, water and tea. First they gave us nuts for snack. Then they came around with drinks, I got two Becks beer. Later they came around with dinner, which was curry chicken or rigatoni. An hour later, they gave out bottle of water. Later on, they came around with tea. Lastly, before we landed, they handed out a light breakfast empanada eggs with coffee. The flight was smooth with no turbulence! Also, I had extra leg space on both flights. Especially, when I was seating on the emergency exit row!

    Not bad for just an hour flight in Business.
    Frank T.

    Nice once you get off the ground. Always seems to be delays but they seem to make it up most of the time. Decent service.

    Z62 going to LAX
    Peter X.

    I did not have a good flight with Lufthansa. The departing gate at Frankfurt airport wasn't the best experience. There no organization when lining up for your group number, it's basically everyone just standing around instead of being in an organize line. They also don't put on the TV what group number they are boarding so everyone just have to listen to the PA system with their low volume. The plane itself was not comfortable for long flights. The entertainment system is very slow and not reactive on the touchscreen. The window seat doesn't have a lot of leg room because there was a metal box there.

    CRJ900
    Derek S.

    Flew out of Frankfurt via Lufthansa Cityliner on the CRJ900 and it was a decent experience. Since I was transiting within the Schengen there was no security check, just a bus ride, a long walk underneath the terminal, and another elevator ride. As my incoming plane was delayed, our flight was slightly delayed. Counter agents walked by the departure gate to gate check carry-ons since the CRJ900 is a tiny plane. The inflight service consisted of a bottle of water, along with a piece of Lindt milk chocolate. There was no wifi for the 1 hour flight into Amsterdam. Cabin crew were available and seemed German. Once we landed in Amsterdam, we walked down the plane and walked back up to the terminal.

    Ruined Clothing

    We spent over $2,000 on tickets with Lufthansa for the most important trip of our lives--our honeymoon--and they managed to damage not just our luggage, but the entire experience. Our suitcase didn't arrive "damaged." It arrived destroyed--like it had been dragged across a runway or run over by equipment. The shell was torn apart, deeply gouged, and covered in grime. Inside? Clothes crushed and stained, gifts ruined, and items missing entirely. Let that sink in. But somehow, the worst part wasn't even the destruction--it was what came after. We spent over 3 hours trying to get help, both on the phone and in person, only to be: Passed from one department to another Given completely different answers Sent in circles over and over Every single interaction felt the same: No ownership. No urgency. No real help. Just people who either didn't know what they were doing--or didn't care enough to figure it out. At some point, it stops feeling like disorganization and starts feeling like a system designed to wear you down until you give up. Imagine arriving for your honeymoon after 12+ hours of travel, only to deal with destroyed belongings, missing items, and hours of being bounced around like your situation doesn't matter. That's the reality of this experience. We've filed a formal claim and EVEN AFTER ONE MONTH have yet to hear back from an actual person to resolve our issue. For a $2,000+ trip, for a once-in-a-lifetime moment--this level of negligence and complete lack of accountability is unacceptable.

    Business Class menu from Kraków to Frankfurt
    Karen V.

    The boarding process and service on the flight earns 5 stars. It was the unboarding to a bus that packed us in like sardines that lowered the rating. Other than that, it was a very good flight from Kraków to Frankfurt. Everything went well from check-in to boarding at the airport. We were initially concerned that our carry-on luggage was too big. Lufthansa is usually very strict on size and weight. The young lady at the counter said it's not a full flight. All was good in the world from that point on. Thankfully she was right. She was also the same person who boarded us at the gate. I recalled a childhood memory while watching the flight attendant giving a child passenger a pin and some chocolate. The same thing happened to me when I was visiting my brother in Germany at the age of 12. I fondly remember receiving a chocolate egg with a miniature Lufthansa airplane inside of it. It was cool to see that they still do that today. It's the no frills type of Business Class seating that is standard on smaller aircraft. The middle seat is left unoccupied. Actually, there were a lot of open seats since the flight wasn't full. It made it more comfortable. We were served a light meal. We weren't expecting that. It was probably the best unexpected meal that I've ever had on an airplane. A Caprese burrata, fresh brötchen, and a Portuguese egg tart. The brötchen had a cheese topping. It was all very good. At the end of the flight, we were all given a mini sized Rizzati Ferrara Nocciola chocolate praline. It made my day. Honestly, I wish the US airlines would do something similar to set them apart. It's those little things that give lasting memories. The service was great! As I mentioned earlier, the schengen shuttle to Terminal 1 was a cluster. That was the only thing that dampened the experience. It's Frankfurt Airport. What can I say?

    Lufthansa!!
    Vuyelwa W.

    LUFTHANSA- Lisbon vacation was really great especially because we flew Lufthansa! Our flights were really smooth and on time . We flew from San Francisco to Frankfurt to Lisbon and then back . German engineering is definitely the best and we were treated very well. Discovered some German Rose that was really good too. Movie and Music selection was amazing ! And customer service was top tier . Look forward to our next flight !! Danke shun Lufthansa!!

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    Lufthansa helps disabled people in a fantastic way. I had a staff member with me at boarding and landing. It was very helpful.

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    Lufthansa Reviews in Other Languages

    Review Highlights - Lufthansa

    I must acknowledge that I had one of the best experience flying from DFW to FRA to DXB.

    Mentioned in 5 reviews

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    Ryanair - Ready for Take off

    Ryanair

    2.6(5 reviews)
    1.2 kmFlughafen

    I don't get the low reviews. Maybe people didn't do their research on Ryan Air. I loved Ryan Air…read morebecause it was ridiculously cheap. The downside is I assigned seat so it's like a free for all once boarding opens. I've literally ran to the plane to be able to sit with people I was traveling with. They do get you with baggage weight too, so you need to really plan what you pack.

    I was super-hesitant to fly Ryanair but their prices were so cheap, I couldn't pass it by. So…read moreexpecting the worst, we ventured to Frankfurt airport to begin our journey to Athens for our long weekend Selected to pay for a carry-on bag ahead of time but wasn't willing to pay extra for a preassigned seat. So as expected, we both got a middle seat & the Mr got his about 8 rows up from me......but whatever. It was a 2.75 hour flight & we could definitely stand to be separated for that long. The price to pay to sit together was not worth it for such a short flight Also booked through kiwi & they took care of all the online passport registration and online check-in, which avoided more fees & we received boarding passes well in time to print them out because you guessed it, it you don't bring the paper boarding pass, you're paying a fee for them to print it for you. Um, ever heard of mobile?? So we took the buses out to the remote gate to board the plane, seats were cramped as expected but the flight itself was okay & again, it was so short, it was tolerable - which makes this an A-OK. We only flew them the 1-way & that was fine by me

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    Ryanair
    Ryanair
    Ryanair

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    United Airlines - Tschüss Deutschland  bis Dezember

    United Airlines

    2.1(28 reviews)
    0.6 kmFlughafen

    Used to fly with Inited for a decade out from Seattle to Frankfurt a lot for work. Nice service…read moreoverall, foods were so so ...didn't quite interact with them since using the app but did talked abit at the airport regarding printing boarding pass. Nice to get a chance to fly with United again.

    United Airlines was for years one of my go to domestic airlines, along with American…read more Then.... someone merged with Continental and someone else bought US Scareways and I could go on, but why? All of these mergers have been good for the airlines, but well... me'h for the rest of us fliers. I've been through Frankfurt (am Main) a few times, but never on United. Always on Lufthansa. The ease of getting through the airport was pretty good. But they have this weird, pick you out of the crowd setup, in a corridor leading up to their Gate. I guess if you look, um American, they grab you for additional security. On the other hand, the ease of boarding was pretty good. Their flight personal were both relaxed and friendly. They certainly worked hard at keeping the stress levels to a minimum, which was great. Seats in all classes were pretty good, too. They were much better than that other Atlanta based carrier, which charges you for Business without really giving delivering the seats, or the experience. United, you did so many things well. Vielen Dank. Aber, kein Deutsches Bier?

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    United Airlines - Settling in for an 11 hour flight from Frankfurt to San Francisco

    Settling in for an 11 hour flight from Frankfurt to San Francisco

    United Airlines - Plane took off

    Plane took off

    United Airlines

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    Lufthansa - airlines - Updated July 2026

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