On Monday 3rd September I visited the driving range with my two daughters.We decided to pop into American Golf before going onto the range. My 8 year old daughter asked to use the toilet and went to the toilet on the range. She was told by an employee called Harry that she was not allowed to use the toilet unless she was using the range!! She came back and told me what had happened. I then went around and confronted Harry as to why he wouldn't let my 8 year old daughter use the toilet. I was told it's only for people using the range. I then proceeded to tell Harry that we were all going to the range after we'd been into American Golf to which he replied "well where's your golf club's?" Questioning my integrity is not something I appreciate from a customer facing employee. I would suggest if Harry the jobsworth has lost the will to be civil whilst dealing with customers he should be replaced with someone who actually wants to be there and someone with customer service skills. Harry simply doesn't possess any. read more