Really happy with the service. They price was competitve…read more They arrive when they say they will. Staff was friendly and they offer good service - and will give you reminders so you don't have to remember to call in five years. Would highy recommend.

Great service!Greg went out of his way to deal with a situation that was a little more complicated…read morethan we initially anticipated.He got it sorted in a calm and professional manner.Thank you,Greg!

We were given Bob's name through the fellow who emptied our septic tank and discovered the pump was…read morenot working. He described Bob as a "good guy". This is an understatement. Bob and his son quickly assessed that our issue is not with the pump itself but rather the electrical connection. They problem solved this tirelessly and were able to remove a box from one outside plug and reinstalled this allowing the pump to work. Although not a permanent solution, this certainly has bought us time and is considerably cheaper than getting a new pump. They worked on site for approximately an hour. The charge? Nothing. Bob said it was not about money but helping people out. What an extraordinary, encouraging and heartwarming experience. We are very grateful for both their service and the imparted message.

I highly recommend Bob! He came to look at my system as a warning alarm kept turning on and off. I…read morecouldn't find my tank, so Bob and his brother in law started digging (can I just say his BIL was in his dress shirt, all ready for thanksgiving dinner, and it was 30 degrees out!) He identified the problem (needed a new pump) told me where they were on sale, and walked me through the install and said to call him if I had any issues, which I did not because his instructions were flawless. He refused any payment stating: "sometimes people just need a little help" You don't find people like Bob everyday. He is a gem of a human

Horrific! Only actual satisfaction from doing business with…read morethis company was Rebecca, she was professional, assertive and actually able to get a hold of, I felt she really tried hard to give actual respectable customer service. Tyler... not so much. Very polite when you could get a hold of him but that was very far and few between. I had a scheduled appointment a month in advance... no show. After many calls to Tyler I finally received a call after leaving a text message followed after a few voicemails, I was assured the driver would be there 2 days after original scheduled date.... Again no show. I reached out to Rebecca, she was very apologetic and offered a free pump for scheduled appointments that was a no show, well 3rd time wasn't the charm... again no show. The communication between Tyler, his driver and what is actually important in running a successful customer satisfied business is well down the pooper... fitting right? Except don't expect your time, efforts or calls to actually be processed or pumped out, you'll be waiting. Thanks again to Rebecca for her communications, hopefully the rest of your company follows suit soon. As a business owner myself this was absolutely the worst communication break down, lack of organization I've ever seen, no excuse for that 3 times in a row. Save yourself time and book save on septic or any other local septic company for your septic needs. Your times worth it.

Had an issue with our septic system and Tyler went above and beyond to diagnose and fix . I would…read moreabsolutely recommend this local company!

They are amazing in every regard! amazing in communication, manners, kindness, & fairness,…read moreprofessionalism & knowing what they are doing!!! Jackie, Cameron, Zack thank you all for such a great service!!!

These fellas did a septic system inspection for us on the Sunshine Coast, at a property we are…read morepurchasing. They arrived on time, they were swift, professional, and gave us great tips. Very nice guys too! I highly recommend them. We will use them for all our future property investments/purchaces on the Sunshine Coast. Thumbs up, guys!

Sean is the best! He saved us $1000's by fixing an overlooked problem from another company in Port…read moreAlberni. So glad we went with the best! Alberni Septic is the only Septic Company to use.

We called "Yellow Truck Septic" service when we had a serious problem with our septic tank/field…read more Jamie and his excellent team found the problem which was being caused by a disintegrating Distribution box. This is the important box that sends the fluid from the tank out into various pipes (usually three) located in the septic field under grass. Our problem was that we did not know where the Distribution box was located since the area had been cemented/tarmac over many years ago. Jamie and his crew located the box and cut through the pavement and replaced the Distribution Box and then proceeded to clean/wash out all the pipes in the field. They also thoroughly checked and cleaned all aspects of the tank outflow and the various pipes. They did excellent work and the overall cost was very reasonable considering the time and effort taken by his team over the better part of two days. I would highly recommend Yellow Truck Septic to anyone. Jamie is very thorough and explains every move that is necessary to fully solve the problem. He gets the job done.

From the owner: At Yellow Truck Septic Ltd in the Comox Valley we offer septic tank cleaning, maintenance and…read morerepair. We also perform field restorations and pump repairs. Allow our experienced team to show you what exceptional workmanship is with our thorough septic tank cleaning services. Call us at 250-792-1122 for more information.

excellent work was done on cleaning the septic tank, at a reasonable price. when needed, we will…read moredefinitely contact this company again

From the owner: Call for any septic repairs, maintenance, inspections or emergencies - (250) 937-1877read more

Look no further, the value and customer service from Shannon is amazing. We have been using JW for…read moreseveral years and have always been impressed by JW Septic. Had an alarm go off on a Sunday night and he called me back within minutes. Showed up the next morning to make a quick repair and got us back in business. Highly recommend!

Amazing family owned company! Professional, knowledgeable, and honest! Also, they have great rates!…read moreIf the need arises again these folks will be my first call! They didn't ask for this review either. They earned it!

First class service, very good price. Alan was my driver and he did a great job. Also gave solid…read moreadvice.

From the owner: Serving Langley for over 40 years, Ace Tank Service offers fast, dependable and friendly septic…read moretank cleaning. Our affordable rates will keep you coming back. Call us for grease trap cleaning.