We had a lot of yard waste from removing ornamental shrubs and flowers, and because of a lot of…read morelandscaping, our yard wasn't very accessible. They got their truck safely under our carport, cut limbs and trees, and hauled it all over quickly.

Yes I did however the prices were extremely high i was very unhappy with the pricing however I…read morewanted it gone

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

From the owner: Call Heartland Heating, Air Conditioning & Plumbing for professional HVAC or plumbing services in…read moreMurphysboro, IL and the surrounding areas including Carbondale, Carterville, Herrin & Marion. We have a reputation of outstanding workmanship, honesty, and integrity. At Heartland, these words are not a slogan, but a way of life. Our certified HVAC technicians and licensed plumbers are all highly-trained professionals who perform residential and light commercial HVAC and plumbing projects, including service, repairs, and equipment installation, from start to finish.

WOW lighting service!!!…read more Our Tahoe starter went out at the lumber yard and we called Express tow and not even 5 minutes they were there. They towed us to the Chevy service in Carbondale and charged us a VERY affordable tow fee. Great friendly, knowledgeable, honest and kind service. LOVE THIS COMPANY!

I can wholeheartedly say there is no other choice for home inspections.... he went to bat for us…read morewhen we needed a new ($20,000) roof and I am not sure we even lifted a finger. Easy, fast (and humorous) communication and he knows what he's doing having worked for insurance carriers handling claims for years. We were very concerned about having to pay for the roof, but he knew it was a claim that should be and as far as he was concerned, WOULD BE, paid by our homeowner's insurance carrier. It was, it is and we are breathing a sigh of relief. The roof and new gutters were quickly torn off and installed in 2 days and look magnificent. I give him the highest recommendation possible for the fantastic work he did for us. Again, there is no other choice when you need this type of work done. Trust him.

We brought in Nathan and Harry Carter early summer 2016 after a hail storm came through our area…read more Nathan was quick to respond and extremely thorough in initial inspection. He handled everything after I called my HOI company to file a claim. Nathan met the adjuster while I was out of town, managed all the work to replace the roof and siding/paint, then went far beyond the call of duty to match custom Victorian trim that had to be cut by hand. His insights into the extent of damage was 100% accurate when the claim came through and the construction crew's restoration work extremely diligent (with remarkable attention to detail on a Victorian house). Even with numerous weather problems, and navigating yard landscaping, Harry Carter far exceeded all expectations and repair timing. Can't say enough good about these guys.

Baine roofing is an amazing company. I was very impressed by the friendly and punctual service…read more The representative I worked with followed-up with me a couple times to be sure there were no other issues. I have hired other roofers in town and they pale in comparison. Regardless of the roofing job, you will always be taken care of by Baine. They are a local family and they care about Carbondale and its citizens. We are very lucky to have them.

Mike was very honest and forthcoming on his evaluation of my problems and offered tips on my…read morecurrent service and what I might need now and what I might want to do in the future. He answered all my questions and made me feel comfortable with what my suggestions were. The bid was very fair and he knew I needed to do it asap and his bid came the next morning.

Burke electric : from the start , person answering the phone and the men who came and did the…read moreelectric work were friendly, knowledgeable, and efficient. the 2 men completed the work to my satisfaction. The reasonable price, and great work, is why I recommend them. And will use them in the future.

It's been my experience to frequently use the services of residential electricians. Most recently I…read moreused the services of Burke Electric in Murphysboro IL. Their service person was courteous and very competent in performing what to me is a very complex service panel and troubleshooting service call. His charges were extremely reasonable for the tasks he performed.Additionally, shortly after his initial service call, I experienced an unrelated electrical issue caused inadvertently by a different craft repair person.I called Burke again . Their serviceman arrived the next morning, and immediately restored the electrical service to a room that I had spent many trying hours trying to fix myself. When asked what I owed, he said that it was so easy to fix that he didn't charge me and left for what was a great, but profitable day. For the duration of the time I remain in Jackson County and its environs,I will rely on Burke for all of my electrical needs. Thank you to the WJ Burke Electrical Company..especially a great Residential Service Electrician Bob Camp, Carbondale,IL

I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

Wow! Go in to buy over $1,000 worth of lumber a at a few minutes till noon…read more They told us they were shutting the doors they didn't want the business they close at noon!!!! Thought they were joking at first.... nope! Ran another guy out as well that wanted to grab a couple items Must be nice to have so much money you don't want to serve customers who are supporting you Rude as Hell! Try to shop local and this leaves a bad taste!

If only zero stars was an option. Was advised they had a product in stock that I was needing for…read moremultiple clients. Confirmed multiple times over the phone it was actually in stock prior to paying thousands of dollars in advance and wasting an entire day driving round trip to pick it up. Upon arrival, I was advised that they did not in fact have the product and it would take a few days to give me my money back. Not one apology was provided by a staff member. Waited a month to hear from a manager and finally reached out myself to speak to Heather. She explained that the situation was rectified on their end and she didn't see the problem. If you like to support responsible businesses, I recommend avoiding them at all costs. If a headache is what you are looking for, this place is for you.