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    Realty Central

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    Cherry Hill Realty

    Cherry Hill Realty

    (2 reviews)

    I wish there was a way to give Cherry Hill Realty 0 stars, I also wish there was a way to get back…read morethe year of my life wasted at their apartment. This is honestly the worst company I have ever rented from. The landlord is awful and will fix nothing (The City of Carbondale fined them 3 months in a row when I lived there for not fixing necessary things), my apartment was overpriced, and to top it all of I had BLACK MOLD EVERYWHERE! They refused to clean the mold, saying at first "Well if I lived there, I'd just clean it myself". They then said the mold was my fault for keeping my air too low (70 degrees). Finally after we moved out in June, they let us know that the mold was because the dryer was incorrectly hooked up (which somehow they blamed on us) and REFUSED TO GIVE US DOCUMENTATION OF WHAT THEY TOOK OUT OF OUR DEPOSIT AND ANY MONEY BACK FROM OUR DEPOSIT. I called and emailed them repeatedly and finally after 2 months they got back to me and the owner told me and I quote, "The mold was really expensive to clean up, so we're not giving you any money back." Not only would I never rent here, I would suggest everyone who reads this send them some hate mail. info@cherryhillrealty.com

    I would not recommend Cherry Hill Realty to ANYONE. My fiancé and I first moved into the Timberline…read moreapartments on Chautauqua (next to Prairie Living). The residents there were rowdy; our apartment constantly smelled of marijuana as a result of the neighboring apartments and we were woken up at least a few times a week by our neighbors yelling in the parking lot or blasting music. On one occasion, someone parked behind my car, blocking me from leaving and caught an attitude when I asked her to move it. Additionally, the apartment lacked the necessary repairs. There were holes in the wall and window sill leading to the outside. Our electric bill was almost $300 during the winter months for a small two bedroom apartment. After complaining of all these issues, the former property manager allowed us to move into an empty townhouse on the other side of Prairie Living. It also was not maintained. We made a list of repairs that needed to be completed before we moved in. The former property manager was cordial and had most of them completely promptly. However, we have similar issues regarding heating in the townhouse. The windows, doors, etc. have a draft. We have also had a few issues in need of maintenance at this residence. The new property manager is not transparent, doesn't answer her phone, and ignores my text messages. It took a week for them to fix the hot water in my upstairs shower. When the maintenance person was in repairing the shower, he told me there were several other issues caused by someone who didn't know what they were doing. In addition to our shower issue, the floor of the cabinets beneath the sinks are falling through, there is a giant whole in our garage wall, exposing the insulation, the doors are warped and falling apart, among numerous other issues. Today, when speaking with the property manager Rae, she caught an attitude and said that townhomes rentals are not their priority. She also stated that I will have to wait until Tuesday if I would like to receive a copy of my lease, something that should have been given to me from the start (I spoke to her Friday around 3pm. She claims she is her own boss and should I have a complaint, I need to tell her. She is a "part time" property manager which doesn't even make sense. All in all, stay away. I won't be back as soon as my lease ends in May.

    Realty Central - realestatesvcs - Updated May 2026

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