DO..NOT..GO..THIS..PLACE...TERRIBLE !!
They advertised special Ulthera treatment package rate. It was advertised that original Ulthera treatment package is $3,000 and offered discounted rate of $1,000. In this special package with one Ulthera Treatment included 7 different special treatments and 2 additional treatments (options to make choices from the 7 special treatments), making it 10 treatments. Out of 10 treatments, I received 8 treatments and showed no particular improvements or difference so I had complained. And they had offered me a laser treatment. they had performed first laser treatment. I was not told that large part of my face would be done at once and there will be scalps where treatments are performed. After the first laser treatment, large part of the face was with scalps. So I was so surprised and concerned. I was unable to work for few days due to the scars. When all the scalps were gone, I have noticed my face tone was uneven and left with dark spots. So I complained about treatment worsening my complexion and left with dark spots. To make it better, they offered me another laser treatment. The second laser treatment was performed on 11/19 ensuring that this laser treatment will treat my dark spots and whiten my complexion. But this second laser treatment worsened by making spots darker. They had explained that this treatment had burned the areas which making it darker. To fix the problem, they had demanded me additional fees. And also told me since they performed 2 laser treatments which were not offered in the package, they will not do the Ulthera treatment. This does not make sense because laser treatment was offered by them to correct their mistake. I don't know why I have to pay additional for their mistake and not getting all the treatments that they have advertised in the package which I purchased. Now, I have left with uneven complexion, my right side facial hair (sideburns?) no longer grows after the treatment, and did not get all the treatments listed from the Ulthera Package, specially the Ulthera treatment, which I already made payment on. The main treatment this package is Ulthera treatment and I have not received the Ulthera treatment. I also did not receive Magic Polar treatment and two other optional services that were included in the package.
They refuse to do all the treatments from the package that they advertised not to mention the treatments damaged my complexion, and asking to pay more to get it fixed. This is nonsense. Why do I have to pay more for the mistakes they have made which they are to make the correction? read more