If you want your doctor to degrade you and make you feel stupid for asking questions this is the…read moreplace for you :) took my baby here and I thought she had heat rash. Dr said "how would she have heat rash????" Oh idk we live in ARIZONA and it was peak summer.

I have been bringing my son Theodore to Dr. Sultan since he was born. Dr.Sultan and Southwest…read morePediatric is my all time favorite. He is caring, friendly and professional! Outstanding customer service and care for his patients. Thank you Dr.Sultan and his staff! 10/10

Brought my daughter as a newborn here, on an "off" chance, as the pediatrician I had chosen for her…read moreoriginally, was out of town and having all patients come here until they got back. Everyone was so amazing here, from front office staff, to nurses, and ultimately Dr Nguyen - she sold me, and I decided this is where I wanted my girl to come going forward. I can't rave enough about the care they show here. 5 stars to the front office/back office girls and Dr Nguyen!

To begin with their customer service sucks. We are new parents and we want the best care for our…read morenewborn child and we did not get that feeling. Going somewhere else.

Dr. Lar as pediatrician and Dr. Dong as adult specialist is outstanding. The doctors are…read moreexceptionally skilled. We appreciate visiting both practices, and the office atmosphere is consistently warm.

Like many of said, scheduling an appointment does get scheduled out really far, like months! I…read morethink they go off of the most urgent ones. I think when I call to schedule I'm not getting this location though. I've been about 3 times, not a long wait at all, always on schedule and felt like the doctors always met my needs and actually listened to me. I had 2 of the nurse practitioners and they were great! Got the referrals I needed.

Home Base Pediatrics is my go to provider for in home care. She is a compassionate and extremely…read moreexperienced pediatrician! Dr Van Tassel loves collaborating with other professionals to ensure a comprehensive pediatric team that is invested in the long term health of your kiddos- something you can't get with the large pediatric corporations. Thank you for all you do to keep our kiddos healthy and the dedication you provide to each of them! Don't settle for anyone less!

I can't express enough gratitude for the exceptional care provided by Dr. Laura Van Tassel. From…read morethe moment we stepped into her office when she was working at her prior practice, it was evident that she possesses an extraordinary level of expertise and genuine compassion for her young patients. She even attended the adoption finalization court hearing for our son to show her support for us. What doctor does that? Amazing! Dr. VT's warm and friendly demeanor immediately put us at ease, creating a positive and comfortable environment during each visit. Her ability to communicate complex medical information in a way that parents can easily understand is truly commendable. She's got a great sense of humor and always puts a smile on our face. What sets Dr. VT apart is her unwavering commitment to the well-being of children. She goes above and beyond to ensure that every concern is addressed thoroughly, taking the time to listen attentively to both parents and little ones. Her dedication to preventive care is evident through her proactive approach, providing valuable guidance on nutrition, development milestones, and overall wellness. You don't see this often anymore in the medical world driven by an insurance cost model. Oftentimes, doctors are so overloaded with patients they are forced to rush you in and out. She spends the time to truly get to know you and your kids. In moments of illness or uncertainty, Dr. VT's accessibility and responsiveness have been a source of great reassurance. Her prompt attention to urgent matters reflects a genuine concern for the health and happiness of her young patients. Now that she's started Home Base Pediatrics she's been even faster at responding when our sons are sick. It's so incredibly amazing to have a pediatrician who can travel to your home so you don't have to worry about lugging sick kiddos around. Choosing Dr. Laura Van Tassel as our pediatrician has been one of the best decisions for our family. We wholeheartedly recommend her to any parent seeking not just a medical professional, but a caring partner in their child's health journey. Thank you, Dr. VT, for being a true gem in pediatric care!

We want to be very clear that Dr. DeWitt is an excellent physician, and this review is not a…read morereflection of him. However, our experience with this practice has been unacceptable and deeply concerning. We were dismissed from the office for allegedly having five "no-shows," without any prior warning, communication, or outreach whatsoever, outside of a threatening letter once it got to 5 no shows. At no point were we notified that missed appointments were accumulating, that we were at risk of dismissal, or that this was even an issue until this letter. We did not receive reminder calls, texts, or follow-up communications nor did we receive texts for appointments like they state. In all of our appointments, we probably received 3 confirmations... Additionally, their own policy states that patients will be contacted after two missed appointments -- this never occurred. We can only recall two unintentional missed appointments, during a period when our infant daughter was suffering from severe colic. Rather than showing basic understanding or attempting to communicate, this practice demonstrated a complete lack of empathy toward families with newborns. Mine you, one of the appointments they told me we no showed was the first appointment 2 days after she was born and we were still unexpectedly in the hospital as she had jaudice.... thought there would be way more compassion. Instead of reaching out to resolve the issue, we received a threatening dismissal letter without any prior discussion. This approach is alarming for a pediatric practice. The way this situation was handled felt transactional and punitive, more in line with a retail operation than a medical office entrusted with the care of babies and children. The failure to communicate, disregard for their own policies, and lack of compassion for struggling parents is unacceptable. Pediatric care should prioritize partnership, transparency, and empathy -- none of which were demonstrated here. Parents deserve to know that this practice may choose enforcement over communication, even when caring for vulnerable infants.

My husband and I greatly appreciate Dr. Dewitt. This practice was recommended to us by a friend…read moreafter another pediatrician almost dropped our newborn (it was a very weird interaction). We have now been patients for more than 3 years and he sees both of my children. He is professional without being pretentious, listens to all of our concerns and presents solutions when needed. They are very busy and quite popular in this area-as I now know a few families that go there- so make appointments ahead of time. This also means sick appointments and day of appointments are limited. The medical complex it's located in is also quite busy, the parking lot is always full so show up early to search for parking. Good doctors are hard to come by so having a pediatrician this great is important.

Really wanted to love this business but after being there for over a year, we moved on. They allow…read moredelayed vaccines but the amount of shame the Dr made me feel each appt as a brand new mom was so discouraging. Furthermore, my newborn had issues nursing and would take 45+ mins to finish a bottle. When inquiring about potential mouth ties I was told most people just make it up and got a referral to a feeding specialist. When I came back for my babies next check and shared she had her lip, check, and tongue ties released and was nursing successfully now I was treated like I was dumb and just another person who fell for the hoax. Truthfully as parents we want the best for our kids and have the responsibility to do so. Unfortunately it feels like this company has zero tolerance for anyone who thinks or even questions differently than them. Parenthood is already hard find a provider who can educate and still be respectful.

Review update: Since posting this review, desert shores…read morehand delivered a letter via courier to me that states they " will no longer be able to serve as your families pediatric care provider. It is apparent by your recent one star yelp review that you have lost trust in our ability to provide quality care." I could never imagine as a business owner firing a client of six years opposed to calling and making it right. We had a laugh about it in my house, but certainly solidified my decision after my recent visit.

It's a great office. Everyone is super friendly the staff is amazing. We moved but wish we could…read morehave taken them with us!

This review is solely based on Dr.Thomas He is the most…read moreamazing pediatrician I could ever ask for, for my first little one! He's so attentive. Gives you great tips and lets you ask all your questions and take your time. He always answers messages twice a day so I'm not waiting forever for answers and helping me decide if I think I should make an appointment. I truly know that I picked the right doctor for my child and helping me into my new role as a mother! I will always recommend Dr.Thomas!

Update for my review. Specifically for the Dr. Your lack of professionalism on the phone was…read moreshocking! As a doctor you should know how to conduct yourself in a more professional manner. 10 minutes after my orignal review posted the Dr called me. Before 8 AM. "Hello, I saw your review, I sent a text to our billing department and they will reach out. If you owe us, we will keep the money. If not we will refund it." Thank you for the update. It is crazy to get a bill 4 years later *side note a week later billing hadn't reached out and insurance said they didnt have a claim from this practice in 2021.* At that point the Dr did a 180 in tone, raised his voice and threw professionalism out the window. "We work really hard for all of our good reviews. You are just a keyboard warrior writing bad reviews and there is nothing I can do to have your review taken down". I said "excuse me. I wrote my experience with your practice." Instead of saying "I will talk to my team to get invoices sent out in a timely manner" you call me a keyboard warrior for writing a review about my experience with your practice. Original review: Brought my son here one time in '21. Visit went smoothly. 3 months later we got a bill. I called with questions, left multiple voicemails with no response. I finally got in touch with someone, I forget the specifics since this was 4 years ago, but they said they would write it off since it was an error on their side. May of 2025 we get the bill again. I thought it was a bill for a recent ER visit so I paid it. 2 days later I realized it was a bill from 2021 for this office. My mistake for not paying attention, but dirty business practice on their part. Years later you send a bill?

My son has been a patient to Dr. Aurora for 5 years now and we have always been treated with the…read moremost TOP quality care! My son was born around Thanksgiving so when my son was newborn & offices were closed for the holiday but Dr. Aurora still insisted us coming in during his closed hours, he truly is a very passionate, caring doctor. Anytime I call they can get my son in within that same day, they are so flexible with our schedule. He is a very reassuring doctor for any questions I ever have. Even for the small stuff when my son has ever been slightly sick & I feel unsure if I should bring him in they always give no hesitation for me to bring him in anyways to be safe. My son loves going to the office too all the staff is so friendly & welcoming. We are so thankful for Dr. Aurora & his crew!

We love Acts of Kidness. All of the doctors are caring and thoughtful. We take both of our children…read morehere, rather frequently due to daycare, and they always have appointments available when we need them. I've also felt heard and respected by each of the doctors when I have a concern. We also love that they only accept vaccinated children. I didn't have to worry that my days-old baby would catch measles from some kid whose parents takes medical advice from a lawyer instead of a doctor. I appreciate that they protect the most vulnerable population, sick children. I've referred several friends here and will continue to sing its praises.

Don't dare question Dr. Keane on Vaccines or even ask "hey, what's this one for"? She didn't like…read morethat. I never said I didn't want to vaccinate, but did have some questions and wanted to genuinely know what vaccines are for what. Won't be going back.

Took my daughter in for a well check appointment and to get her age 11 vaccinations. First visit to…read moreArbor and I was pleasantly surprised. The front office staff were friendly and efficient and my daughter saw NP Cindy Besch who was ex excellent. NP Besch was extremely caring and she has a great disposition with children. She made my daughter feel at ease and although scared of needles, things went smoothly thanks to Cindy. NP Besch is definitely my favorite medical practitioner! Highly recommend Arbor Pediatrics and if you make an appt, ask for NP Besch - you won't be disappointed.

Before it was called MVP kid, back then they couldn't figure out my sons none stop cough and sent…read moreme out to see a specialist. The specialist called me and said "we don't take your son diagnosis " . I was puzzled because from what I know my son wasn't diagnosed with anything as of yet. They said the referral was sent with "pulmonary edema" meaning water in the lungs. I called MVP kids and said "I'm sorry about that , would you like for us to fix it and resend it ?" Ummmm... what kind of question is that ?! Anyways, I decided not to go back. Recently, my kid got sick again with fever and ear aches and found out they were under a new management. I thought " maybe that's changed" I came to this office 3 times with fever . One ear infection and now double ear infection. I decided to get all the records and take him to PCH and they said they shouldn't have given me such a low dose (twice) on antibiotics. AND he decided to follow up on the earl infections , arbor doesn't care. I don't want my kids to have to see the dr so many time within a month. Save you some time and find something better. I'll drive far if it take someone to actually listen. ALSO, my sister came her when she was a pre teen . Was sick up and down and they kept saying a cold or strep or even mono.... Turns out she had lupus and was diagnosed at PCH. What kind of practice is this?!