I discovered SkinLab about a year ago and I absolutely love them. Tay is an amazing aesthetician, I…read morelove her facials . She is so thorough and gentle at the same time. I love that they have the diamond glow machine, it is my favorite facial experience. They also run a different special every month and do fun events. If you are looking for a new spa to get facials, tox, or treatments, I highly recommend trying them!

The team is very well educated. They know about their products as well as the different treatments…read morefor different types of skins. They offer her Botox as well as facials. They have a membership we could earn points and earn gift cards toward services. Liz is awesome. Highly recommend Liz at this location.

Love this place! Amazing spa services! Very professional, very relaxing environment and extremely…read morewonderful staff!! Carol goes above and beyond! I can't wait to go back for more services! I was super nervous about getting my eyebrows Micro-bladed. They 1,000% better and wish I had done this earlier! Fantastic job! I can't say enough great things about this place! I got my brows done May 2017 and they are just now needing a touch-up. I recommend this to anyone wanting amazing brows and more!

Carol is phenomenal! She took her time and explained every step of the way. I love my new eyebrows!…read more4 out of 5 because it was just her alone and she needed someone to answer the phone and take appointments. Also, it is a construction zone so a bit difficult to navigate and park. But the service and the outcome are spectacular!

Absolutely love this place. The staff does an amazing job with facials and lash lifts. I have…read moremixed personal reviews of the brow lamination. My first experience was great and I was in love with my brows but the second session my brows were mishapened and didn't have the same result. However, I've been extremely happy with my facials and love my esthetician! I have done a hydrafacial, cryo facial and glow facials and the results have been amazing! I have become a member. Membership is $89 monthly, which covers one focused facial with an enhancement. Perfect way to treat yourself each month.

All the perks of a resort facial without the resort fee is a win for me!…read more I'm huge on self care and all things face and body related! I've purposefully been getting monthly focused facials with enhanced services at Face Foundrie since February 2025. I can tell a major difference in my face since I started going! The products that they use are good. Sensitive yet effective. First and foremost, the staff is always so calm and nice. The ambiance is quiet, calm yet upbeat. Most of the time the person at the desk is an esthetician so they are knowledgeable and willing to answer questions you have. Then, when you sit down with your service provider they are focused on helping you achieve you face goals - which In love. They keep notes on services and needs. I'd like to honorably mention Jada (Former), Lexi and Dani, these ladies are the best! Super friendly, knowledgeable, gentle and attentive. Great location for business however parking can be hit or miss in the front. There are additional parking spaces near - it's Waterford Lakes so there's that #IYKYK You can walk in or make an appointment. I suggest making an appointment. You can purchase a one time service or become a member. Membership has perks!

I can't recommend this place more…read more I've struggled with facial hair since my late teens and was always put off by high prices and impersonal-feeling consultations. Cathy spoke to me for over an hour at my initial consult to make sure I understood everything completely. After the first sessions I couldn't believe the results. Sharon at the front is lovely and incredibly helpful as well. Overall these two women make a great team that leave you feeling like they truly care. I am SO glad that I found this place!

My wife received several laser treatments which were fine, but we were willfully mischarged five…read moretimes, and then the business tried to cover it up rather than making amends. We were sad that a place with so many 5-star reviews misled us with the charges, treated us poorly when we tried to resolve, and broke state law in the process. As you can see from the picture of the receipts, the total cost for a given treatment was $377.50. However, the actual charge to us was $392.41. The receipt sent to us didn't even mention the service charge, as you can see - only the credit card printout hinted that we were paying more than shown. The reason for the 3.95% surcharge/service fee? They "don't want to raise prices:, therefore they now pass along any credit card fees (or even debit cards) - which is a sneaky way to do a price increase. They say they disclose all this to customers, that we could have paid cash or check...however we were never informed of this. Note that this "policy" is not in writing anywhere, nor is it displayed at the cashier. So we have paid $14.91 extra every appointment, when we could have wrote checks instead. We called and talked to the owner Cathy to try to resolve, and I expected we would receive an apology, perhaps even a refund for the service charges. Instead, she was rude, insisted my wife just can't hear properly, and then hung up on us! Very disappointing that a place with otherwise good service could be dishonest like this. Last note: passing along card surcharges to customers is illegal in Florida, per statute 501.0117: http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0117.html

Sheynell is first and foremost an absolute professional. We discussed the benefits of sugaring (all…read morenatural, clean products, not plastic and therefore excellent for sensitive skin, by the way) versus waxing and what to expect. I love that sugaring doesn't pull a layer of skin off the way wax does. She works quickly and efficiently and takes the time to answer every single question, offer advice, and makes sure you're satisfied with the results before leaving her chair. She is detail oriented in her work and the best part is that she's an absolute delight of a human. We had a great conversation that began the second I walked in the door and all the way until she walked me out of the building! I will be an instant regular from now on and will recommend Brown Sugar Wax Studio to everyone I can. Go meet Shaynell for yourself and leave feeling refreshed with the smoothest skin ever!

While visiting Orlando, I came across Brown Sugar Wax Studio. It was close by from where I lived,…read moreso I took a chance in coming here, despite not knowing much about Brown Sugar Wax Studio. Don't be fooled by the exterior building: Brown Sugar Wax is found inside a building, so you may not see the name of the store while driving past it. I was greeted immediately by the esthetician Sheynell and we hit it off pretty well. We made great conversation as she comforted me during my long-awaited wax. The session was longer than expected, but she was so detailed in the wax as well as knowledgeable of sugaring but also the business of Brown Sugar Wax Studio. She even gave me some references in where to buy certain products such as cream to make any bumps to disappear as well as some free samples that I may enjoy. Overall, I had such a wonderful experience at Brown Sugar Wax Studio, thanks to Sheynell! Customers here can really tell she puts in the effort to care for her customers to get the experience they deserve.

Never had a bad experience here, after 10 years. Very clean, cozy atmosphere. I just had the most…read moreamazing pedicure, so good that I might start going more frequently now. I didn't get her name but she has short curly hair, I'll definitely be asking for her! My toe nails look amazing and my feet feel soft!

I have been going to this salon to get my nails done for years. I get dip powder every 3-4 weeks…read moreand I have to say that my nails are probably the healthiest they have ever been. Victoria really takes pride in her craft and takes her time while doing my nails. The staff are all really nice and the salon is clean and comfortable. I plan to go to this salon for years to come!

The staff and everyone is so lovely and so nice! I did laser for almost a year and it didn't work…read morefor me. In fact, my hair somehow grew more when I let the staff know they allowed me to cancel my contract. I appreciated that I will go again for other services.

I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one has to try. Big words definitely throw her .. I don't know how else to get her to understand relatively easy concepts. . Forget it, just go to the front and explain your issue to someone else. It worked for me. Kristen in the room didn't know if I needed to be numbed for a procedure (I had to ask her) what order to numb me (they added mouthwash as an extra step) then doesn't listen to my question about the product that's banked, instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa.. well, what was once a lucrative med spa.... My Rather simple ask "of information and a break down to a minimally complex issue, was quickly resolved with another person. Kristin could not get it through her head simple math and location. She should've been embarrassed. And I do believe she was in front of her coworkers and thus leading to the call cancelling my membership. She couldn't do math or keep up. Her responsibility's there should be on the lines of sweeping floors. Not finance and problem solving. .It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General. I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE MED SPA. See? Your ignorance killed even more business. Congratulations!!!! You must have gotten your MBA from a crackerjack box Please see the photo of the email they sent me. Do NOT bank product they send to you. They will keep it and not refund it. I've also shared the photo with other med spas so they can warn their clients in the event they wanted to go to couture as well as my review.

Always love my experience at Skinology. So clean and peaceful, and the very best staff! Grace…read moregives amazing facials and peels. It is a guilty pleasure I can't get enough of!

Oh how I wish I had gone ahead and taken the plunge on Voluma fillers as suggested two weeks ago. I…read morewent in for my Botox retouch today and went ahead and did it. So glad I did! I wish I hadn't waited the results are so good! Worth it for sure!!! This doctor is an expert on fillers. Definitely choose this one!