The staff and everyone is so lovely and so nice! I did laser for almost a year and it didn't work for me. In fact, my hair somehow grew more when I let the staff know they allowed me to cancel my contract. I appreciated that I will go again for other services. read more

I've gone to couture med spa for several years with excellent service and staff. It was amazing. As of late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one has to try. Big words definitely throw her .. I don't know how else to get her to understand relatively easy concepts. . Forget it, just go to the front and explain your issue to someone else. It worked for me. Kristen in the room didn't know if I needed to be numbed for a procedure (I had to ask her) what order to numb me (they added mouthwash as an extra step) then doesn't listen to my question about the product that's banked, instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa.. well, what was once a lucrative med spa.... My Rather simple ask "of information and a break down to a minimally complex issue, was quickly resolved with another person. Kristin could not get it through her head simple math and location. She should've been embarrassed. And I do believe she was in front of her coworkers and thus leading to the call cancelling my membership. She couldn't do math or keep up. Her responsibility's there should be on the lines of sweeping floors. Not finance and problem solving. .It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General. I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE MED SPA. See? Your ignorance killed even more business. Congratulations!!!! You must have gotten your MBA from a crackerjack box Please see the photo of the email they sent me. Do NOT bank product they send to you. They will keep it and not refund it. I've also shared the photo with other med spas so they can warn their clients in the event they wanted to go to couture as well as my review. read more

Couture Med Spa - Medical Spas Near Me - Oviedo, Florida

I had an excellent experience at Couture Med Spa in Oviedo, FL for lip fillers. The practitioners were highly professional, knowledgeable, and made me feel comfortable throughout the entire process. I had my service done just before Christmas and experienced no downtime and minimal bruising--nothing a little makeup couldn't easily cover. My results were beautiful and natural, giving me the perfect pout just in time for the Christmas and New Year's Eve holidays. I truly love my results and would highly recommend Couture Med Spa to anyone looking for quality care and great aesthetic outcomes. read more

-1 Rating - due to No results in 6 weeks injections (See Photos) and Annual Membership Fee scam due to deceptive explanation of the following: Special Membership Fee to join for $1 throughput the month of June 2025. Monthly fee of $347 for weekly injections deducted on the 15th of each month starting 07/15/25. Annual Membership Fee $107 on 08/01/26. They charged my credit card the Annual Membership Fee of $107 the first month on 07/31/25 Remember the initial membership fee special to join was $1 throughout the month of June 2025. How can a customer be charged an annual membership fee for -1- month of service? The Manager at front desk refused to refund the $107. Therefore, the entire membership was cancelled. read more

Couture Med Spa - Medical Spas Near Me - Oviedo, Florida

Slowly lost my faith in this place. Stopped seeing real results after first two sessions. Last appointment I mentioned it and was told "be careful what you ask for" and it resulted in the attached. I just called it a loss on my last appointment. Bedside manners could improve. read more

Couture Med Spa - Laser burn - Medical Spas Near Me - Oviedo, Florida

I highly recommend Couture Med Spa - Oviedo. I signed up about a month ago and have had a great experience so far. Everyone has been great to deal with- in particular Summer, Mercedes, Tiffany and Claudia have been lovely. Tiffany has done the majority of my treatments and I always feel comfortable and well taken care of. Claudia especially has been wonderful, she is very accommodating and kind. They really have gone above and beyond to help me make the most of my membership. I do "solo" parenting the majority of the time and have limited child care/help. So their kindness means even more to me than it might to most others. Sharing as I was on the fence about signing up for a long time. l've only been going a short time but my husband says he is already seeing a difference in my skin. I've done IPL, fractionals, B12 shot and laser hair removal so far (all on several places). I think there's good value in the Empower membership that I have. I also want to note l'm not receiving anything for this review (mentioning as I saw other reviews commenting on that). I just truly appreciate this location and these ladies. read more

Went downhill fast unfortunately. I paid for the monthly membership which included tattoo removal. After 8ish treatments with little success, paid another company another $2k to properly do the job, Dysport / Botox units were inconsistent every time I'd go (~3 months regularly). I know these things can fluctuate but current provider never had the high/low swings like CMS. Facility is nice and clean but office staff has a lot of turnover. read more

I came to Couture Med Spa for a facial and I received the best customer service from the moment I enter the spa. The front desk ladies were plesant and friendly and delivered top-notch customer service. Daimie did my facial it was was absolutely the best facial I've ever had! Daimie was gentle and explained all the benefits of the Hydra facial and I came out glowingThank you Couture Med Spa. I'll be back.;) read more

Couture Med Spa - Beautiful Spa Rooms - Medical Spas Near Me - Oviedo, Florida

I went for the first time a few months ago and just took my mother to get Botox. She was extremelu nervous and the staff was not only informative but claimed her. We love them and will continue to come Back! They also let you know additional services you could use but don't push you and always keep a natural look in mind. read more

This is a scam business. Please think twice before getting any kind of a membership or package here, as they will make it impossible for you to use the service. I was given a runaround like I have never experienced for something that could have been so simple. Save your money and go to Oviedo Med Spa or Trandi Med Spa read more

Miscommunication review . I am a travel nurse who bought a tattoo removal on Groupon and called to schedule my appointment letting staff know I was a new client but my last laser removal treatment was 12/18/20 in OKC, OK. The staff member taking the phone call said she was going to clarify to see if it was okay to get another removal session 6 weeks apart. She told me yes it's allowed and booked me for my appointment. I arrived to my appointment at 4 and completed the new client form . It took them an hour to tell me that's I was misinformed and they cannot do anything for me and would have to go through Groupon to get a refund. Unfortunately I will not be getting my money back to my card but Groupon bucks instead . Working 48 hours weeks I'm very much disappointed that I wasted my time here . The establishment is beautiful and well kept. Education for staff members to be all on the same page will need to be addressed. read more

Couture Med Spa - Medical Spas Near Me - Oviedo, Florida

I've been going here for almost a year and I have seen immediate improvement. Just love this facility and the staff.

***FAIR WARNING*** Their one year membership is basically a scam. It's nearly impossible to cancel the membership. I was trying to cancel their membership several times due to 1) there's no actual results from their treatments, 2) their fractional laser did cost me a skin damage and other complications. Despite valid reasons for cancellation, you'll still have pay their monthly fee for a whole year because they won't let you cancel the membership. Basically, you'll be stuck with around 3,000$ with this place. Reminder to read all the one star reviews at this place. read more

Couture med spa is my first choice. From the front desk, assistants and injector always a great experience. Very accommodating and knowledgeable about all products and services. This is my go to every time for a quick freshening up. read more

Staff is always friendly, cheerful and kind whenever I'm in for any appt. Very knowledgeable with any questions as well.

Just got off the phone with Clara to make an appointment and I just wanted to say thank you to her for being so kind. Can't wait to start my journey in removing some old tattoos ! Thanks once again Clara!! read more

Terrible service. Wasted over a thousand dollars in membership fees. Could not use my appts due to Covid. Their main concern is just getting money and not actual customer satisfaction. Terrible experience all around read more

Very disappointing services. Their membership is a complete waste of valuable time not to mention a total rip off.. I have been a member for over a year and I have not seen any good results because their services are watered down. They are not using the lasers at full capacity. Half the time they have excuses for not letting you get the services you want to focus on. They don't listen to the wants of their members and leave you waiting beyond what is an acceptable wait time. Alot of turnover in this location too. read more

The team here is truly like family. They go above and beyond to work with you and making sure you get your services and really getting to know you always a great experience at every appointment if you want to feel special and spoiled and do something nice for yourself. This is the place for that. read more

I had Botox done 3 weeks ago and is already wearing off. I paid 430 dollars to begin with and they wanted to charge me 100 more. Also, one of the workers is very pushy with purchasing other things...Facial creams, injections. Another complaint is the picture taking before every visit. And then they put you in a room to wait. I will never go back!!! None of this is the first. Definitely the last. read more

I have been a member since last July and must say that every time I go it is a five-star experience. The staff the location the amenities are as expected and much appreciated. read more

Diane has some serious skills when it comes to injections. She's the best and she knows what she is doing. The staff is great too. Very friendly and helpful. read more

I am surprised to read bad reviews but I guess everyone's expectations are different. It sounds like many times it is a miscommunication. Ask questions, explain clearly what you want. I have never had a problem. I do the basic, some lip filler and botox. I am not a member. I have never had to wait more than a few minutes. Everyone is courteous and helpful. Staffing may be a problem with the pandemic so be nice to them and they will be nice to you. I have been going for a couple of years now. read more

Love this local spa. I went because of a good deal on a groupon but after a couple of trips joined, that's the way to go. You get to try different laser treatments, facials, even a vitamin B shot. The system is a little confusing, but once you get it, you do. Staffed by very young people who do a terrific job. Appointments are always on time. Very happy about the monthly membership! read more

I absolutely LOVE Couture Med Spa. Diane has been doing my Botox and Dysport (as well as fillers and lasers!!) since 2013. I was only 25 when I first started going and oh my goodness at 31 now I look younger than I ever did before I came at 25. There is no where else I would ever trust with my face and I have recommended Couture to ALL of my family and closest friends! Love all of you ladies and gentlemen of Couture!! I posted my amazing before and afters for everyone to see :) read more

Couture Med Spa - Before - Medical Spas Near Me - Oviedo, Florida

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The staff is wonderful. From Masey (?) at the front desk to Nicki and her assistant Hailey. It is a beautiful and relaxing environment. As noted in the other reviews I greatly appreciate the fact that they aren't pushing to upsell product. I will definitely keep coming back. Job well done ladies! read more

I had laser hair removal on my underarms and it worked alright except not fully. The staff (front desk, assistants, technician nurses) were all very pushy about their upsell and really couldn't explain the service, technique or tests they were administering. I purchased the service on Groupon. I was going to be in a different town, and called another location while I was undergoing my laser treatments (at that time I was satisfied with the service) to see if I could schedule laser hair for my legs. I explained that I already had a Groupon and they said I could at the same price, however I should pay them directly and not purchase another Groupon, because it is only 1 Groupon per vendor. So I did. I went in, had my legs done. At the second location they were much less pushy about selling additional services and their membership. When I went to the initial location for the next underarm treatment, they informed me I could not continue at both locations and accused me of being dishonest. At this point, the quality of service declined and the technician nurse was much less gentle. They were less friendly, and actually pretty rude. I explained the situation and that I was very upfront about the Groupon, but they still blamed me. Okay, I could go elsewhere for my legs. No problem, but also there was no need to be rude or make it more painful that necessary. Finally, after waiting the 2 weeks they requested to refund me, I called the manager about my refund. No return call. Over the next few days, I called a few times when they said the manager would be at a specific spa location, to get the situation wrapped up. After waiting a week and not hearing back, I canceled the payment with my credit card. I won't be returning and I caution anyone who's thinking about a service here. read more

I have been going here for about a year. Staff is super nice and the results are amazing!

Great service! The ladies are very welcoming and super nice. The location is great and the decor/ cleanliness is excellent. Love this location best! read more

Very nice and clean facility. All of the staff was very nice and helpful! Got my first session for tattoo removal and it was super quick. It's worth noting that if your appointment is at 10:00 am they don't unlock their doors until 10 so just wait in your car until then! read more

CMS is great. Tiffany, Sara, the whole team is caring, fun and know their stuff. I have had IPL, TruSculpt, Facials, Botox and "power" B shots and they get 5 stars on all. I have the monthly membership so Im really getting to try things out that I might not have done before. Its a great deal, a beautiful salon and they are clean, prompt and very nice. I saw some of the reviews of people being mad because they were late for their appt and were canceled. I came in 30min late once cause I got the times mixed up and they were able to reschedule me and work me in. If they are fully booked and just cant do it, then thats understandable and what keeps the rest of us to get our appt on time. I would highly recommend. read more

I love the membership, it is a fantastic value. The staff are friendly and helpful. They are pretty new so everything has a very clean, new appearance. As of the time of this review getting an appointment is a breeze although it is hard to imagine it will always stay that way. The member waiting room has massage chairs that I love. I do wish members could get more services scheduled for the same day to consolidate trips but otherwise I can't complain. This place really sets the bar for med spas everywhere - personally I have never been to a better one for anywhere near the value. A+ read more

The whole team really made my first experience here comfortable. Everyone was very nice and professional. I am very happy with the results. I will definitely be coming back soon. read more

came in with wife both of us were I underline the word were members she was having a procedure they made me wait outside for a hour while she had her botox the girl at the front desk was rude and condescending i will make sure no one i know ever goes there again and they can kiss our thousands spent in there business goodbye my mom sister and sister in law and wife all went there never again maybe ask who is paying the bill before you kick them out!!!!! read more

I had such an amazing experience at Couture Med Spa in Oviedo! From the moment I walked in the girls were so sweet, welcoming, and made me feel super comfortable. I am so happy with how my treatment turned out! I look refreshed and feel so confident. Thank you Tiffany and Diane!! read more

I have been going to couture med spa since 2016 and my experience gets better every single time. I am so happy with the treatment I received it today! I have learned so much about my own skin and I've grown to be so much more confident! Thank you so much to Diane, Tiffany, and all the Couture girls!!! read more

Extremely unprofessional and deceitful business practice. Told a price for tattoo removal laser, 1 week ago in person by manager. I show up to appointment today. 1). They screwed up the scheduling. 2). After waiting 50 minutes past my appointment time... I finally see someone. After trying to sell sell sell membership packages... I made it clear: Only interested in tattoo removal and NO memberships. So they changed prices on me. Price doubled. After speaking to several people - it was clear that this business model is all about Quantity, and likely not Quality. I refuse to pay TWICE the price I was quoted by management in person 1 week ago. That's a waste of 1 hour of my time. Never again! read more

I purchased a groupon for laser tattoo removal. The customer service at Couture Med Spa was that of a 5 star resort spa! Everything was explained to me thoroughly. I felt like royalty. The staff was amazing! I can't wait to return! read more

Couture Med Spa - Tattoo - Medical Spas Near Me - Oviedo, Florida

I bought a Groupon for face rejuvenation, 3 or 4 appointments. Am so glad I used a discounted fee to try the place out. Have read all the reviews, have to agree, this pace is unprofessional, and I know I didn't get my money's worth even though it was a groupon. The 5 MINUTE late rule on my first visit. I was there, in the lobby, girls were busy, when one finally decided they could help me, told her was there for my appointment, she looked at clock and said oh, you are late, no, I wasn't late, I have been standing here for someone to help me. Wasn't impressed with their personnel, certainly not friendly, and definitely not impressed with their services. Thought maybe it was me, after reading the reviews, maybe it is a place for some people, but I certainly will not use them for anything again. read more

Everyone here is so happy and genuinely glad to see you! I have been coming to CMS Ocoee for over a year and see huge results from each service I get! My favorite has to be the fractional laser treatments. Although they "smart" a bit, it is worth the pain to get the results! My once crepey chest is smooth now and looks like a 40 year old chest not a 60 something chest! Try it you'll agree! read more