I've had a great experience at Milan Laser on University Boulevard. The team is very professional,…read morefriendly, and welcoming. Candice is especially kind, professional, and respectful. She makes you feel comfortable throughout the session and is very focused on her work. I also really appreciate how carefully she follows all the safety guidelines, checks everything before treatment, and makes sure everything is done properly. They also share helpful tips to make each session easy and smooth. If you're thinking about getting laser hair removal, I definitely recommend this place!

Milan is a friendly facility that is conveniently located closely to my home . I signed up for…read morethis service over a year ago and I've had a few different medical providers during that time. Overall, the service is definitely working, There is no pain involved in the process, at least for me, mosquito bites bother me more than my treatments. The last few visits I've been very pleasantly surprised with a new medical professional. Candace makes you feel like a patient on a treatment plan. She asks questions and provides feedback to educate and actually support your goal of finishing treatment versus showing up and hoping for the best. I am very pleased with Candace and her level of interest in my Care. I would highly recommend this facility and Candace in particular to anyone who would like to be educated on their treatment plan goals so they can actually see the finish line

I can't recommend this place more…read more I've struggled with facial hair since my late teens and was always put off by high prices and impersonal-feeling consultations. Cathy spoke to me for over an hour at my initial consult to make sure I understood everything completely. After the first sessions I couldn't believe the results. Sharon at the front is lovely and incredibly helpful as well. Overall these two women make a great team that leave you feeling like they truly care. I am SO glad that I found this place!

My wife received several laser treatments which were fine, but we were willfully mischarged five…read moretimes, and then the business tried to cover it up rather than making amends. We were sad that a place with so many 5-star reviews misled us with the charges, treated us poorly when we tried to resolve, and broke state law in the process. As you can see from the picture of the receipts, the total cost for a given treatment was $377.50. However, the actual charge to us was $392.41. The receipt sent to us didn't even mention the service charge, as you can see - only the credit card printout hinted that we were paying more than shown. The reason for the 3.95% surcharge/service fee? They "don't want to raise prices:, therefore they now pass along any credit card fees (or even debit cards) - which is a sneaky way to do a price increase. They say they disclose all this to customers, that we could have paid cash or check...however we were never informed of this. Note that this "policy" is not in writing anywhere, nor is it displayed at the cashier. So we have paid $14.91 extra every appointment, when we could have wrote checks instead. We called and talked to the owner Cathy to try to resolve, and I expected we would receive an apology, perhaps even a refund for the service charges. Instead, she was rude, insisted my wife just can't hear properly, and then hung up on us! Very disappointing that a place with otherwise good service could be dishonest like this. Last note: passing along card surcharges to customers is illegal in Florida, per statute 501.0117: http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0500-0599/0501/Sections/0501.0117.html

Always love my experience at Skinology. So clean and peaceful, and the very best staff! Grace…read moregives amazing facials and peels. It is a guilty pleasure I can't get enough of!

Oh how I wish I had gone ahead and taken the plunge on Voluma fillers as suggested two weeks ago. I…read morewent in for my Botox retouch today and went ahead and did it. So glad I did! I wish I hadn't waited the results are so good! Worth it for sure!!! This doctor is an expert on fillers. Definitely choose this one!

Before I came to Ideal Image, I currently suffered from ingrown hairs in the bikini area. I tried…read moreeverything from shaving to depilatories. Nothing worked. I had very bad razor bumps as well. After a bit of research, I talked on the phone with someone and they set me up for a consultation. We discussed type of hair, if my skin burned or not and even pain tolerance. At this point, I was able to talk about problem areas and prices. You could either pay up front or do a payment plan. I loved how all questions I had were answered and how friendly they were! The conversation went very well. I felt no pressure to do anything. They let me make all the decisions. They even gave me all the info and told me to think about it and give them a call when I was ready. I asked when could i begin if I wanted to start sometime soon and they said today! Huh? Say what now?! As a matter of fact, I actually got my first treatment after the consultation! Yup, they are that good. Talked me right out my clothes, LOL! Fast forward to 11 months later..... I am still doing treatment for my bikini area. Depending on how fast your hair grows, this depends on how many weeks in between that you need to come back. As a matter of fact, I had my treatment today with someone named Monique. She was very nice and made everything go as smooth as possible today. This place also does progress pictures before first treatment, when you are halfway (which I was today) and after all treatments are complete. I was very impressed with the lady who did my consultation 11 months ago. When I walked in, she greeted me and even asked me a subject we discussed when I first met her! Who remembers that? I can barely remember what I had for dinner last night let alone a conversation over 11 months ago. The receptionist is amazing as well. She is funny and always keeps me laughing. Once you schedule your next treatment, they will call and remind you so you don't forget. That's not the best part. One time, somebody cancelled and they called me to tell me that they could take me earlier that day. Who does that?? Amazing. While sitting in the waiting area I noticed that they also do something that is called Cool Sculpting. This is where they freeze away stubborn fat. This can be on the stomach area, oblique area, thighs and so many more. I cant really speak on it because I only go there for laser hair removal. It does look pretty cool though. My next appointment is already scheduled and I know that they are going to take great care of me as they always do. This place is where its at. Thanks Ideal Image for getting me right for the summer excursions!

I love this location! Staff is always professional and kind. Kelsey serviced me and was very nice,…read moreeasy going, and conversational. Going through laser treatments are hard but this staff is always there to support and help you.

Vanessa was amazimy. She was patient with me as I am an anxious person in general. I am grateful…read morefor how kind she was.

I had my third visit today. They are always on time or early. The ladies are super nice and…read moreprofessional. The cost for laser seems expensive to me but they say it's a special laser and the providers there have advanced medical degrees and can provide needed after care if there has been an issue. They send email reminder and text reminder of your appointment. They also have a phone line you can text if you're running late or if you want to see if you can get in earlier or change your appointment. Some clients have complained about their appointments being cancelled. That has yet to happen to me. They frequently have specials on services. There are so many services available for men and women. I like that it's a lifetime guarantee. They have many locations in the USA and you can go anywhere which is great if you're a traveler. They have three locations here in Florida that are convenient for me. I am doing this current treatment and based on how it goes- the success of it- I may start another area.

This was my first time at this location & it was such a pleasant visit! I felt immediately taken…read morecare of by Bree, she was amazing & broke the treatments down for me. She was incredibly helpful & very knowledgeable about all the treatments. My treatment was done by Rosalie & she was wonderful and made sure I felt comfortable. Overall, very happy with my visit here!

I recently bought a face cleanser from this place and I love it, it's super light on my face and…read morecleared my acne. Emma recommended it and she was super helpful throughout the whole process.

By far the best location in Florida to get hair removal services. Top notch professionalism and…read morecare every step of the way. Michelle is amazing and is so professional and kind and makes you feel so comfortable. It's so easy and convenient to get appointments and you are in and out quickly. Highly recommend if you ever want to make life easier by not having to shave or just to get those pesky chin hairs off for good. Sally at the front desk is also amazing !!

A great place for laser treatments, I usually do them often and I love the results. I'm impressed…read moreby the experience of the technicians

The staff and everyone is so lovely and so nice! I did laser for almost a year and it didn't work…read morefor me. In fact, my hair somehow grew more when I let the staff know they allowed me to cancel my contract. I appreciated that I will go again for other services.

I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one has to try. Big words definitely throw her .. I don't know how else to get her to understand relatively easy concepts. . Forget it, just go to the front and explain your issue to someone else. It worked for me. Kristen in the room didn't know if I needed to be numbed for a procedure (I had to ask her) what order to numb me (they added mouthwash as an extra step) then doesn't listen to my question about the product that's banked, instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa.. well, what was once a lucrative med spa.... My Rather simple ask "of information and a break down to a minimally complex issue, was quickly resolved with another person. Kristin could not get it through her head simple math and location. She should've been embarrassed. And I do believe she was in front of her coworkers and thus leading to the call cancelling my membership. She couldn't do math or keep up. Her responsibility's there should be on the lines of sweeping floors. Not finance and problem solving. .It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General. I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE MED SPA. See? Your ignorance killed even more business. Congratulations!!!! You must have gotten your MBA from a crackerjack box Please see the photo of the email they sent me. Do NOT bank product they send to you. They will keep it and not refund it. I've also shared the photo with other med spas so they can warn their clients in the event they wanted to go to couture as well as my review.

I love them and Ms Terry is awesome! They are so professional. I am so happy with my results.read more

Such a great experience with Milan Laser! The entire team is incredibly professional and always…read moremakes safety a top priority. I feel completely comfortable and well taken care of at every appointment. Highly recommend!

I've had an incredible experience so far! I've been for 4 treatments and they do a superb job!…read moreBrittany is incredibly knowledgeable and makes you feel comfortable the minute you step through the door. The actual hair removal process is quick and truly painless. From all the places I researched, this is the only place that has these lasers and it is 1000% worth it. The front desk staff are so kind and make booking a breeze. They have great availability and the text reminders are great.

Canceled my appointment and told me that I need start scheduling appointments at Jacksonville or…read moreTallahassee. I purchased the unlimited plan, it's a scam!!!!