Aimee, Kalia, Liz and Louis are great property peeps. Any time we need something they're ready to…read morejump in.

avoid at all costs. nice facilities but way too expensive. Management will milk every single penny…read morethey can out of you. move out costs were over $1000 more than what was communicated. rent at your own risk

Awesome office folks! Super responsive when I need anything and the complex is kept nice and neat!read more

I have lived at keystone ridge for 3yrs and it is a wonderful apartment complex has a very home…read morelike feel I have been through a lot of managers but the ones we have now are with icon service's and they are amazing especially Danielle she always has a smile no matrer how bad her day is and does everything to try and help out with what ever issues you are having i would definitely recommend key stone if looking for an apartment

We are going on our second year here and absolutely love it. Wildlife all over, geese, rabbits,…read moredeer, ducks and an abundance of birds. They keep the area well maintained cleaning daily for any garbage that might have found it's way to the common grounds. They are right on the river so some of the apartments have a water view. One other thing that is nice is that they keep op on the garbage dumpsters so they are not overflowing onto the ground. The office staff are very accommodating and if you have any issues they are ontop of it. The walls are fairly good on sound, though you will here the ocassional dog bark for every now and then.

Unhelpful and unprofessional management. The apartment is…read morerun down and far from being renovated. Overpriced and poorly kept. Can't wait for the lease to be over

Best landlord in Tacoma Hands down! They have reasonable…read more prices for what you get and you get alot! They do have a good choice of apt building to pick from with different price points. They fix things Asap. Also one of best areas to live in Tacoma. great buildings and tenets. people are vary polite who live here and are not rude or loud . Also getting the apt was vary fast and stress free!

I had heard so many horror stories about landlords in apartments that when we decided to sell our…read morehouse and rent for a couple years until the market stabilized, I was not looking forward to the renting commitment. We came across many funky owners/managers who had scary leases, huge deposits and "cleaning fees"... Very simple, clear and concise lease. They even include that you MAY pound nails into the walls and leave the nail holes, as it's "normal" wear and tear. Other places we looked at say you have to do the patching/painting should you decide to hang up paintings, etc. or that you could NOT do so. Who wants to live with bare walls?? They are pet friendly, with all buildings allowing cats. The historic Lewis and Clark buildings allow dogs and cats. (very gorgeous buildings, by the way) The only fee associated with having pets is $100 for flea treatment of the place when you move out. My cat's flea free, but I was glad to know that there wouldn't be any flea eggs left behind from the previous tenant, so we're glad they use the precaution. Choice of lease terms; 6 months or one year. Once you satisfy the lease, you continue renting on a month-to-month basis which gives the flexibility and freedom to move any month thereafter. They have many cool historic properties and should you decide to move into another one of their buildings, you are released from your current lease then just sign a new one for the new place. T They are professional, friendly, helpful, prompt to make repairs, courteous and always notify you in advance if they need to access your unit. One Sunday, we noticed we weren't getting hot water, called them and they put a call out to one of their maintenance guys who was off duty, and he came within an hour of our call. Legally, they would have had 24 hours to repair it, but were we ever thankful to not have to forgo a shower for a day :-) They said they have a policy to always answer the phone, day or night, or return your call right away. They are way too nice. They do NOT rent to druggies/felons which is a major plus!!! And I should mention that each of their properties are in a great neighborhood (Stadium District/North Tacoma, all on Yakima Ave or within one block of Yakima), all within about 6 blocks of each other. Oh, and NO nasty old carpeting, in any of their buildings. Either old hardwoods or "wood-like" linoleum. They have many cute, historic buildings to choose from, though not many vacancies very often...(wonder why??:-) Check them out. http://www.williamsproperties.com/ I can't believe I'm the first one to review these guys! But I can see why they have no complaints out here

Cedardale Apartments made an excellent first impression. The onboarding and move-in process was one…read moreof the best I've experienced. The leasing staff was welcoming, organized, and made the paperwork and move-in process smooth and stress-free. I genuinely felt valued as a new resident.

The longer I live here the higher the montly cost of Cedardale is diminishing my interest and…read morecommittment to staying here. My personal water usage has been reduced. I see no change in the my water bill that match my reductions. No explaination from the management, the lack of transperancy in billing by the Remote Utility Billing service is based out of state, the Owner is based out of state. I am Disappointed that I cannot continue to think of this as a long term home.

Copperline is almost surreal it's so ideal. The apartments are well designed with huge windows and…read morethe space to entertain, live and enjoy. The sense of community is a sweet surprise after living in houses where you barely know your neighbors. The staff cares, and not just for show, I've seen them go reset an elderly resident's router, watch dogs and go way beyond the expected time and again. This is living - and the views?!? Well the rest wouldn't even matter because it's stunning!

I have spent the last year (2021-2022) living at Copperline Apt's at Point Ruston in Tacoma. It has…read morebeen an absolute dream. I was fortunate enough to be able to rent one of the best units (top floor, 2-bedroom with full water view and large balcony). It was amazing! The only reason I am leaving is because I bought a house otherwise I would have renewed in a heart beat! The apartment is gorgeous. Feels more like a condo more than an apartment. It has large windows, a lot of space and had brand new carpet when I moved in. The only minor critique I would make is the counter tops are Formica which cheapens the overall look of the apartment but I noticed they have been upgrading them in other units so it's only a matter of time before my unit gets them as well. The complex is incredible. You are literally feet away from a gym, moving theater, restaurants, hair salon, coffee shops and more. The complex also has a great game room, business room and new 24/7 package room. The on-site team is great! Amanda, Gabe and their office team are so nice and always willing to help. Maintenance is wonderful and often completed repairs same day. Overall absolutely loved living here. Would recommend this to everyone!

I have lived here for 5 years and I love it! It is a gated…read morecommunity so I feel safe. The community is beautiful with flowers and well maintained. They provide us as a surprise with Kona ice and breakfast bags on the way out to work but my favorite is the swimming pool! I love when we all get together and music, BBQ and enjoy each other's company. There is even a dog park! Maintenance is on top of it! Management gets it done with a smile! This is where I am staying! I have lived in apartments most of my life but this is my favorite! Great community!

Interesting how the people complaining are all related. I was in the office when this bunch of nut…read morejobs rented. I feel sorry for Tammy and Cookie having to deal with them. I refer all my clients to Simons Mill because the staff are so helpful and pleasant to deal with. They have gone out of their way to move people in early and help with anything they need. When people ask me where to live in the area, I always recommend Simons Mill. They maintain the property well, keep a nice community and are always great to work with. Trust me I know bad apartment buildings this isn't one of them.

I have lived here for about two years, comfortable and without any issues…read more Front desk is super sweet, maintenance is professional and responds very quickly. Property always seems to be improving. Only moving so my children have a yard and an attached garage. Would recommend these apartments.

I lived there for many years and LOVED it! The staff was amazing, professional and kind…read more Then.... it was bought by a new company Targa Real Estate Service - they got rid of all the old staff and just one short month they have turned the place to utter garbage. The woman is the office is incompetent unprofessional, unreliable and absurd. They couldn't find my contract or my months of saved credit. They couldn't remember anything about my situation- which was not complicated- despite me calling time and time again to resolve the error THEY made. Since they couldn't find my contract or my credit over 300 dollars worth- I requested that they make sure my items were still in my garage ( I moved cross country and use it as storage). The woman in the office was petty enough to take a picture of the closed garage door, which obviously has no windows, and then email me and say- "I hope this helps you sleep better at night." In what sane world does a picture of a closed door with no view of the items inside give anyone a peace of mind that the items are still there?!? My sister drove three hours round trip that night to make sure my things were still there. They always said they would get right back to me- and they NEVER returned my calls and acted shocked when I called to follow up. It has been OVER a month and I have not received one phone call or email from them except for the snide emails from the woman in the office with the useless pictures. I just called and she had NO idea what I was calling about and told me she would call me right back. I'm still waiting... Excuses, lies and incompetence is all you will get if you move here.