We had a pipe freeze with the extra cold weather in November of 2022:This occurred at about 4:30 PM on a Thursday afternoon. I called Summit Restoration immediately about water leaking ( literally pouring) out of our basement ceiling and down the wall. They verified with me how to shut off the water to stop the damage etc. and said they'd come out withing a few hours.Babu and Ronald came to my home about 2 hours later ( 6;45 PM ) They cut out some dry wall afer verifying the really wet areas and found a cracked hose bib. They were able to turn the house water back on and prevent the hose bib from further leaking, while still getting our water back on that night. The next morning they were back and replaced the broken hose bib, took out the wet damaged dry wall and carpet pad, etc damaged floor boards. They then placed water extraction machines and fans to dry out the basement. It took about 4-5 days to complete the dry out process. The reconstruction process to replace the dry wall, carpet pad , floor boards etc and repainting,etc. took about 4 days. I was actually surprised it could be reconstructed so professionally so quickly knowing how long dry wall mud, taping, and texturing and then repainting with two coats of paint. Every one was nice who worked in our home and adapted to a couple of times we needed to be away or start later. We had family comimg to sty for Thanksgiving: everything was finished like new and cleaned up with some time to spare. read more

I called this company because they had great reviews when my basement was flooded on July 3, 2021. Babu (the owner) came and did the immediate needed clean up. This part of the service was great, which is why I'm giving them 1 star. otherwise I would not give them any starts at all. I was told that they would be able to do the restoration part of the work as well so I went with them. Unfortunately, here we are more than 2 months later and the work is still not done. The tile guy they had come was apparently a newbie and didn't know what he was doing. He ruined two boxes of tiles then told Babu that he was stressed out and so Babu sent a different tile guy. He also left a mess the couple of times he was here and because he didn't bother to clean up his feet, he got crap all over my floors. Furthermore, Babu chastised me for 'not making a decision about the paint color and carpet' when I didn't know I needed to and he had never brought me any carpet samples to choose from. He said my job was taking too long because of my indecision. I had accommodated his 'busy schedule' because of other work he was doing since I wasn't in a real hurry in the beginning. Then when I had to go for a week-long summit for my job, he was upset. Unfortunately, as soon as they got the $1000.00 deposit they ghosted me. I can't get anyone to answer the phone, I can't get anyone to return my calls and I'm not at all happy. I've had to dispute the charge for the deposit because of this. Save yourself the headache and hire a different company. This company is completely unprofessional, rude and unresponsive. read more