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Elma, WA

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Summit Pacific Medical Center

2.5 (93 reviews)
Open • Open 24 hours

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2 years ago

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Sara A.

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1 year ago

very long wait times in the ER I got there and no one else was there so it was not busy and I still had to waits hours.

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3 years ago

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4 years ago

Rude staff over the phone. Passed me from one person to another for an hour. Must be too busy in smoke breaks.

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Maddie W.

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4 years ago

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4 years ago

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5 years ago

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2 years ago

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4 years ago

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Bonnie M.

Thank you for your feedback.

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4 years ago

Absolutely professional and caring. Highly recommend Summit Pacific and all the staff.

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2 years ago

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4 years ago

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6 years ago

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Nichole P.

Thank you for your feedback, Lillie!

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7 years ago

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3 years ago

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8 years ago

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4 years ago

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4 years ago

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5 years ago

Dr Justin Taylor is very good doctor and gets the root cause of issues. Great personality and compassion!

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Ask the Community - Summit Pacific Medical Center

Review Highlights - Summit Pacific Medical Center

“Clean, not crowded and quick.”

Mentioned in 2 reviews

Read more highlights

Harbor Regional Health Community Hospital

Harbor Regional Health Community Hospital

1.8(87 reviews)
21.5 mi

The ER process started out good. 2 hours to get signed in, an x-ray and an ultrasound. But then…read moreeverything just stopped. Waited 4 hours for results...nothing. Went home and called back in the morning. The x-ray results were in but the ultrasound test results for a blood clot still not completed. That is terrible patient service especially for something serious like a blood clot.

I took my mother to this establishment, I hesitate to call it a hospital, in June on the advice of…read morea video call from a triage nurse. When we got there, no triage was performed at any time during our visit, two different people took insurance information which was never billed to the insurance. Wrong codes as we find out in August. The worst part about it the triage nurse was a total disaster. He should not even be in the medical field. He was rude condescending. After four hours of waiting, never been triage and complaining several times. I did talk to the charge nurse and my mom was seen by the Doctor Who was very professional. Even the staff upfront at the desk, was concerned about the triage process that evening Before we arrive there we also talked to my mother's oncologist and he said we needed to be seen immediately immediately go to the emergency room. Again, there was no triage perform. She was never seen by anybody prior to seeing the doctor, even though other people were seen by triage nurses. Since it is the only hospital in the area, you don't have any choice, but if there was another hospital there, this one would be out of business.

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Harbor Regional Health Community Hospital
Harbor Regional Health Community Hospital - Wrong knee

Wrong knee

Harbor Regional Health Community Hospital

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Providence St. Peter Hospital - Hospital food!

Providence St. Peter Hospital

2.2(209 reviews)
25.9 mi

Out on my daily 3 mile run at a new location I decided to finish the last 1/2 mile in a "sprint"…read more About a quarter mile later I tripped on a patch of exposed large tree roots and fell forward onto several random protruding roots. I spent a week in patient while they ran comprehensive batteries of X-Rays, CT's, and various MRI's. They imaged every affected body part in every image spectrum possible. I was very impressed by the professionalism and compassion of every single staff person I interacted with. Being in my late 60's and very independent I was not accustomed to this level of care. From the talented physicians, to the nurses, and all the other staff, I was always comforted they had my best interest in mind, even if I did not always agree with them. Once all testing was done and they could make a detailed report, I was released with much better news than expected. I was able to immediately download every test from their patient portal. This is especially helpful for my provider at the VA to review, so we can now discuss a plan moving forward. I was pleasantly surprised by the quality fresh meals, which were brought to the room still very warm. The best review I can give is to declare that I will always go to Providence in any future emergency issues. Hopefully I'll never be back, but if I do return, I know that I'll be in good hands. I highly recommend this hospital.

Severe communication breakdown and lack of empathy for a critical care family…read more ​Our family's experience with Providence St. Peter Hospital has been deeply distressing during an already terrifying time. My 83-year-old grandmother was recently T-boned in a severe car accident, suffering eight broken bones, and was only just moved out of critical care. ​She managed to call me from her room, but the phone was disconnected. When I immediately called back to reconnect with her, I faced an absolute wall of bureaucratic incompetence and zero empathy. First, the staff claimed they had no idea who I was talking about. Once they finally recognized her name, they flatly refused to transfer me to her room or provide any explanation as to why. ​To prevent a family member from speaking to an elderly, severely injured patient who just initiated contact is completely unacceptable. The extreme lack of coordination between units and the rigid, unhelpful attitude of the staff turned a medical crisis into an agonizing, aggravating ordeal. St. Peter's leadership seriously needs to address how their staff handles communication with worried families. Frontline staff need training on basic empathy and how to properly locate transferred patients instead of just shutting families out.

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Providence St. Peter Hospital - Tick Tock tick tock...

Tick Tock tick tock...

Providence St. Peter Hospital - More blood.

More blood.

Providence St. Peter Hospital - Hospital food!

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Hospital food!

Providence Centralia Hospital - Main entrance

Providence Centralia Hospital

2.1(72 reviews)
28.0 mi

I was admitted into the Providence Centralia Hospital on late Wednesday night, September 28th, for…read morean acute case of Prostatitis and Sepsis. I was discharged one hour ago today, Sunday afternoon, October 3rd. From the moment my wheel chair rolled into the Emergency Room, I was treated well by all of the staff. Dr Alexander and Dr Kennedy took a shotgun approach to the evaluation process to find out why I had a 103.9 temperature after they realized that I tested negative for both strains of the Flu and Covid-19. Once they determined my diagnosis, I was moved to the second floor. The staff on the second floor were phenomenal and their professionalism is worthy of praise. Dr Manlapaz, Dr Stevens, and especially Dr Penoyar took excellent care of me. They were always friendly, took the time to listen, and always answered questions. The Nursing staff were great too. A special shout out to Teela, Luba, Cynthia, and Nikki. Last but not least, the Support Staff (i.e., CNAs, Kitchen staff, Imaging, etc.) were also very polite, professional, and gave nothing less than 100% while doing their jobs. In short, I am so grateful that we are all blessed to have such a wonderful Hospital staffed by so many kind and professional people eager to give all of us their best when we are at the lowest point in our lives. Thank you to everyone at Providence Centralia Hospital and God Bless all of you. Sincerely, Dr Matthew A Johnson Licensed Clinical Psychologist Chehalis WA

Case management is terrible Elderly parent was admitted for…read morenearly a week, clearly confused and unable to stand or walk yet was discharged despite the pleas and concerns from spouse and family regarding lack of accommodations at home. Previously Case management said pt would stay in hospital for a couple days after concern was brought up, while they worked with a facility and all of the sudden said the pt is ready to go home because they said "they were ready"? Here's an update for ya, the still confused patient went home and has fallen twice in 24 hours and now the elderly spouse is injured. Oh and how about Dr's being available to talk to family members and spouses, listen to our concerns and address them....where you at? Great work Providence

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Providence Centralia Hospital
Providence Centralia Hospital
Providence Centralia Hospital - This is the imaging reception booth

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This is the imaging reception booth

Mason Health - Mason General Hospital and Mason Clinic

Mason Health

2.1(60 reviews)
20.0 mi

I've been to this hospital twice and both times felt my family received a high level of care…read more My family member was having a health scare last night and we rushed them to the emergency room here at Mason General. From the time we arrived until the time we left, I felt like we received a high level of care from professionals who were great to us. Everyone from the nurses, to the technical professionals who drew blood, operated the X-Ray and EKG machines to our doctor were excellent, caring and nice to us. I was extremely thankful for the level of care we received last night. I would like to specifically mention Dr. Ross who took great care of my family member and was excellent helping us through a difficult situation. I'd also really like to highlight our main nurse who was excellent and really helped us through this situation. My family member has notorious problems taking blood draws and our nurse nailed it on the first try perfectly, one of the most impressive things I've seen in a hospital. I'm sorry I didn't get his name but he was excellent. Thank you Mason General, we appreciate you very much.

For several years, I have been delighted with Mason Clinic and every person on its staff. My…read morerecent and terrible experience is the exception. I am a fit and trim male, 71 years old. Just over a month ago, there was sudden appearance of a painful lump just under the nipple in my right breast. It was causing visible projection of the nipple area (creating a very unwanted feminine appearance even under clothing) and made even turning over in bed difficult. Rather than waiting for an appointment, I went into Mason's walk-in clinic for immediate attention. Knowing cancer was a possible cause, I hoped for immediate needle biopsy, but procedures required interim diagnostic steps (mammography and ultrasound) which ended up consuming most of a month before the cancer scare was eliminated. Anticipating that result (and in extreme anxious to address what I correctly guessed would prove to be plain gynecomastia), I had in advance asked Dr. Soha to be poised, once that result came in, to rapidly address the gynecomastia issue (I loathe each and every day of living with this condition). I was expecting: (a) referral for surgical removal of the mass; and (b) a lab order for hormonal testing, given the absolute fact that my condition is likely caused by a hormonal imbalance. Just as soon as the result was posted (last Friday), I again messaged Dr. Soha, reminding of my request for rapid action. He ignored me. I called staff and they messaged him, relaying my request for attention. Notwithstanding repeated requests, he continued to ignore until, in a message last Tuesday, I complained, saying that it felt like he was deliberately ignoring me. He replied the next morning, condescendingly claiming otherwise, telling me a whole series of things he knows I already know, and still failed to take any action. He said he'd "be happy" to send the referral for possible surgery (why did he not just do it?), but outright refused to make the lab order. His claimed basis is that the finding of no cancer makes such testing unnecessary -- notwithstanding that, in fact, hormonal imbalance is specifically indicated as the likely cause of such late-onset benign gynecomastia as I've encountered. I replied back to Soha requesting, yes, by all means, please proceed with the surgical referral (just as I'd already repeatedly requested). He did not reply, and instead had his assistant call me to setup an appointment for over one month from now. So far as I can determine, it appears Soha is determined to delay any further action until after that appointment -- if he'll even grant it then. I feel like he is being purposely obstructive and dilatory. I can only speculate that perhaps he is offended when a patient seeks to aggressively manage his own care, but I've had it with Soha. Both my wife (who has likewise had unhappy experiences with Soha) and I have sought assignment to a different physician. We prior had a physician and PA at Mason who we very much liked. Any issue like this with either of them would have been unthinkable.

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Mason Health
Mason Health - Room with a view

Room with a view

Mason Health - Breakfast

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Breakfast

Summit Pacific Medical Center - hospitals - Updated October 2026

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