My husband and I were in lutherwoods 3 weeks . Bright and cheerie! Wonderful place to rehab!…read moreCheerful staff and good food too. We will return again if needed. Check them out!

my son worked at Lutheran Woods in Dietary, preparing trays . My son has shares horror stories with…read moreme . The kitchen is not clean, appliances barely work , the nurses are not pleasant or helpful to the residence. They are rude and mistreat the residence. It's truly sad to hear these stories . My son is no longer working there , due to unfair labor laws . My son worked 5 weeks without pay. We are currently disputing this matter . My son has told me that this place should not be recommended for human or animals.

I wish I could give this place zero stars. The conditions here are nothing short of horrifying…read more Upon walking in, the overwhelming stench of urine hits you immediately--it's absolutely unbearable. As if that wasn't bad enough, you can hear patients screaming for help from their rooms, yet staff ignore them. It's truly heart-wrenching to witness. My handicapped father was sent here for rehab, and what happened to him is beyond unacceptable. He has no use of his legs, and they left him hanging off the bed, completely unattended. It's clear they don't care about the well-being of their patients. The place is filthy and unfit for anyone to stay in. It should be shut down immediately. If you don't believe this, anyone can walk right in and go to any floor--security seems nonexistent. This is not a hospital; it's a house of horrors. Do not send your loved ones here. -Review from my GF

Nurses aides and staff were friendly, kind and caring to our family and my mothers' needs during…read moreher hospice stay. They went above and beyond my expectations. Even though it is an older building, her room was very clean, updated and spacious.

I was a patient at Livengrin in 2017. I've been sober ever since. I started working at Livengrin in…read more2020. Great experiences on both ends.

I was in Livengrin in 2009. From the moment I walked in, I felt accepted and that the staff really…read morewanted to help me. I learned a lot at the program and I am currently coming up on 14 years of continuous sobriety. People there cared about me, when I entered the facility and after I left. There is great energy at the program. I couldn't say enough good things about it.

Doing therapy since Dec/2015...Great place, excellent staffs...read more

My son was there for 13 months and aside from the therapists, a few good nurses and a couple aides,…read morehis care was deplorable. Administration does a terrible job with communication, the food is barely edible. It took so long to get my son's diet correct (months) and when they finally did, it was cold with absolutely no taste whatsoever. I walked in to him being fed in a reclining position! He was dropped from his lift 3 times, his peg tube was yanked out during a night time changing! I was later told no incident reports were filed for these things!!! One day he had his roommate's clothes on, and his roommate had his on, as well as being in my son's custom wheelchair!! The mistake was very visible as they were completely different sized men, and both looked strange in what they were wearing. Complaints go unanswered for days weeks and months. The building itself is so poorly maintained, and absolutely filthy. I kept a bottle of Pine-Sol spray so that I could spray my son's bathroom down when I visited, so that I was able to use the faucets to wash him. Often times his roommates feces would be on the toilet the wall and the sink. The soap dispenser was broken for six weeks before I finally got administration to put a new one in. Safe to say, no one was washing their hands, but me! Often times, the same washbasin was used on all four roommates head to toe. I complained about this several times, absolutely horrified at how unsanitary and grotesque it was, and yet it took weeks and several complaints, before it was rectified! My son's clothes were mixed in with the community clothing, although there were signs everywhere saying that I did his laundry, subsequently, half of his clothing went missing, which was expensive. It is a revolving door of staff that spoke very little English, so it was very frustrating for many of the residents as the staff had no idea what they were saying, so naturally couldn't attend to their needs. Literally, call bells went unanswered for over an hour sometimes, while staff were on their phones. My son was fearful of his safety and well being. The final straw was an extremely dangerous situation that could have caused serious harm, or much worse, had I not walked in when I did! BEWARE!!!!

They are amazing and so caring and loving . The guest service are amazing .my mom made so many…read morefriends and are so happy . I would give it 5 stars

As a former employee I can say you are treated very well. I was there 17 years after searching for…read morea job with health insurance benefits. In retirement I went there to rehab after surgery. Attention to care is excellent. Food is great, a rarity in these places. Rehab has private rooms with your own shower. I felt like I was on vacation! Nice therapy gym and therapists are very good. Pickering Manor also has Personal Care, Memory Care and Skilled Nursing. All the areas have been totally redone. There is also independent living on the grounds. Check them out first!

They hire a bunch of people and they tell you things that aren't true ?? Ratios etc. no Agency ?…read moreOne girl (just started) Thursday told them she could not work the weekend because she has a little girl. She needs to make arrangement s She was told not to come back ?? I know at least four people who had started in the last few months and have left there right away because they make you do things that are against the department of health such as lift people without a lift????It's pretty sad because supposedly it's run by a committee of some sort that has no idea what's going on with management.

This is a great facility. Beautiful updated rehab Unit and Gym. The staff is so friendly and…read morehelpful and the Rehab staff does a great job to get people ready to return home!

Terrible place . Do not send your loved ones there!! They are so understaffed and do not care about…read moreanything and will not take good care of your loved one. It is nasty there! Please Please do not go there!!

I recently received amazing care at St. Mary Rehabilitation. I underwent extensive spinal surgery…read moreat PennU and went to St. Mary Acute Rehab. My room was in 2B wing. I can not remember all of the nurses and nurses assistants names and I apologize for that. I don't remember my speech therapist name but the cognitive work she did with me was very reassuring that I wasn't as bad as I thought I was. And I can't even begin to say how fantastic my Occupational Therapist Amelia and Physical Therapist Keri were. The magic they worked on me can only be called just that MAGIC. In 2 weeks they got me ready to go home instead of having to go to a sub acute facility like I was originally told I would have to do. I can not express how thankful I am to everyone at St, Mary Rehab. As far as the food there were a few mix ups with the food I received but the food tasted good. Again thanks to all Saundra

The actual therapy staff tries hard to help people achieve their goals. The management however,…read moretoes them up with so many restrictions which significantly inhibits healing efforts. Also, when insurance says they are done paying management will dump you on the curb faster then if you had the plague. While better then ANY subacute rehab, I DO NOT RECOMMEND this hell hole.

Kim, Anna, April, Rubie and the rest of the BVRC are amazing. They treat my mother like a queen…read more There are always going to challenges no matter the senior care you seek. But BVRC has really taken great care of my mother. She is very happy there !! ( she just wants more bingo LOL ) Thanks for all you do !!!

Everything went well until Long term care. I tried persistently for 2 days to talk with a nurse or…read moremy sister. No answer, no answer, no anwer, not at the nurses station nor at my sisters bed side. The main phone receptionist was so rude, that it is shocking to think she is the front line to a business. I told her no one was answering the phones and her response, "Our nurses don't just sit around, they are busy!" First of all, I never implied anything about the nurses, just wanted to let her know there was no answer to all of my calls and to be redirected. Buckingham Valley, You have a serious issue with Emery at the main desk and Long term care who doesn't answer their phones

I had a CT scan yesterday on 28 May. The operator was Julie. She did an excellent job prepping me…read more answering all my questions and asking all about my health before she injected to die. Everybody was friendly and assistedme with directions to get to where the CT scan was taken. The hospital was very clean and orderly.. The hospital was very orderly. After the CT scan was complete, Julie assisted me back to the parking lot to my vehicle.After the CT scan was complete, me back to the parking lot to my vehicle. I've read where people have had a hard time getting the results. My doctor, Dr. Hussein call me that afternoon. I went over the results with me lined by line. overall was a pleasant, no stress or anxiety. Julie should get 11 stars out of 10 she did an excellent job, but I'm sure most patients feel the same way.

Excellent care from the staff at the emergency department. Doctors are very helpful and they will…read moretake care of your situation as soon as possible. If it wasn't for them I wouldn't be here today. Thank you for your patience and help with my problems my heart.