If I could give 0 stars I would. Program is run by mostly ex addicts who print out NA, CA, or AA material and read from it (could get same treatment free at a meeting). One staff member assaulted me twice, sent hooker pamphlet to another staff accidentally, walked into woman's rooms without knocking, and finally drove customers whilst intoxicated to the facility before being fired. Everybody complained about him but staff didn't care until he drove people whilst intoxicated and refused a drug test.
Drug testing is a joke. I was singled out for drug testing. Multiple people I spoke with said they haven't been tested for weeks but I was every week and multiple times some weeks.
Many people there have entered or are in psychosis. One female entering psychosis and refusing to take meds. Staff was aware of her but kept her there for days as she spiraled yelling at staff, annoying customers, and causing havoc throughout the entire facility.
Also facility is barely cleaned with trash remaining on floor for days. The microwave also doesn't work so good luck heating food.
Staff is also uncoordinated as was told by counselor to go into big room, then by Steve to go back, and then finally by my counselor to go back to big room.
If you want to go to the gym it probably will never happen. I was told multiple people need to ask in order to go so I never ended up going. Had to pay for a gym membership plus Ubers back and forth. Staff sometimes helped with rides but was often turned down because most are extremely lazy and unhelpful.
You'll also have boatloads of ego trips by staff who have nothing better to do with their time.
Group therapy is a joke as people barely talk to one another. People there are also super judgmental and enjoy gossiping about one another since there is nothing else to do.
Individual therapy becomes burdensome quick as you run out of things to talk about after a couple sessions.
They also play movies instead of treatment, often the same movie over and over. I have seen flight with Denzel Washington a total of 3-4 times. When I told Steve we had already watched it, he replied "I will get to see it again" sarcastically.
If you haven't met Steve once you get to know him you'll realize he's a narcissist with some psychopathic traits. He once told a bus full of people "everyone is awful". One guy called him out and he laughed it off, as a narcissist would do.
Housing is the worst part. I was stuck with a bunch of old people. One that was gay and should have been in LGBTQ house. Half of people in my house weren't even in the program. My bedroom was freezing and the curtains were cut (as shown in pictures). The basement stairs are steep and someone fell down them causing a visit to the ICU for a week. The upstairs bathroom reeked so I used the downstairs one which was filled with black mold (as shown in photos).
They also force you to go to 4 meetings a week if in PHP program even though it's 6 hours a day, 6 days a week which is enough treatment already.
You'll also face ego trips by manic people at housing. Mostly older guys who don't want to do anything with their lives but sit around and bully others. Keep in mind house is also run by these people as staff don't want to do anything. Was singled out multiple times at a house meeting for "using too many paper towels" by someone not even in program who was leaving. You'll also be asked to pick up after other people and do their chores.
You are also only given $25 for food in a week which is unlivable. Food orders are also improperly handled as you end up with wrong items or don't get what you ordered.
Last but not least the house ran out of paper towels and was about to run out of toilet paper before I left. And as mentioned above I was blamed for it for no reason.
Essentially a bunch of people who aren't in program anymore force others around at house and create drama for no reason.
If you want the same treatment for $0 and without all the hassle just stop whatever your doing and get to some NA/CA/ or AA meetings a few times a week. read more