Dr.Udochi came highly recommended by two of my doctors so I was excited to see her. Then I went to yelp and was worried about my wait time and she yelled demeanor of the front desk staff. I have no idea what those people are talking about. The front desk staff was friendly and professional. My wait time was short, maybe 9 minutes. Dr. Udochi herself was knowledgeable, professional, friendly and had the best bedside manner. Would absolutely recommend! read more

AND HERE WE GO!!! I've brought my mom to this office several times and without fail, the results remain the same.....MY WHOLE DAY IS TAKEN- WAITING!!! Her appointment was scheduled for 120pm and we weren't seen by the doctor until after 330pm. And this is not the first time!!!! There is no communication from anyone, unless prompted, regarding the delay, and the doctor comes in with no apology or explanation regarding the delay of service. Its safe to say, we will be looking for alternative care ASAP. Should you choose to come to this practice bring a snacks, liquids, meals and your patience. You'll be here for at least 2-4 hours!!! Don't say I didn't warn you. read more

I normally do not leave reviews, but I felt compelled to share my experience with Summit Medical Group. Looking back, the red flags were present from my very first visit. My appointment was scheduled for 2:20 PM, but I did not leave the office until nearly 4:00 PM. Patients are asked to provide information ahead of time regarding the purpose of their visit, yet upon arrival, the process and expectations seemed completely different, which created unnecessary frustration. During my second visit, my appointment was scheduled for 10:20 AM. However, the office was not open when I arrived, despite the website stating that it opens at 10:00 AM. Again, this led to confusion and frustration before the appointment even began. My third visit followed a similar pattern. My appointment was scheduled for 1:20 PM, but I was not seen until after 2:00 PM. As someone who also works in healthcare, I understand that delays can happen. However, when providers are running significantly behind schedule, patients should be informed. Unfortunately, that did not occur during any of my three visits. My biggest concern is the lack of communication and accountability at the front desk. Patients often become frustrated before ever seeing the provider, and that frustration is the result of poor communication and office management. It also appears there has been considerable turnover within the office, which may be contributing to these issues. I understand that providers expect respectful communication from patients, but it is equally important to recognize how repeated scheduling problems, delays, and lack of communication affect the patient experience. For these reasons, I have decided to return to my original healthcare provider. read more

The practice is the worst. It used to be nice. However, the fax machine is not working for over four weeks. You have to constantly remind them on to refill your medication's manually because they cant receive no requests through the faxing. The wait time in the waiting room almost 3 hours. And she always have students that come along with her(sometimes up to 3 persons at the time !) and invade your privacy through the session without even asking if you are comfortable with it. She discharges patients after 10 years without any explanation just because she is not in the mood to see them anymore. I hope they get it together and patients will get a proper care and the future. Good luck with her. read more

summit medical and Dr. Udochi are an absolute scam of a medical service. I have been a patient for almost 2 years and have never had an appointment start on time. I had basic annual lab tests done and was told I had to make an appointment to have the results read. They were basic blood tests, and just another way for this company to make more money off their patients. The staff is not communicative , they are happy to schedule an appointment for you, but will not answer the most basic questions, everything must go through Dr. Udochi. read more

This is a great place to wait for hours to be seen. My appointment today was for 2:30 PM and I am still waiting to be seen at 4:52 PM. In 8 minutes they will be closed. read more

Dr.Udochi and her staff have helped me so much during my visits. The service the whole office provided made sure I felt comfortable and that I was a priority. My family and friends referred me to her and I haven't looked back since. read more

Dr. Udochi is really good and very attentive but unfortunately since they moved, it's hard to get the office on the phone. I've called severtimes and left several messages. I even sent someone there to find out what was going on. They called me back but now once again, I still can't get them on the phone when I call. It's not good if I can't get the service. I'm so disappointed. read more

I've been coming here for a year now and everyone is very nice and friendly! The wait time is painfully long though- around 2 hours in my experience, but the actual appointment can be quick and efficient. read more

Excellent Family Physician and Practice! I chose Dr. Udochi because I have heard excellent recommendations from my friends and other family members about her and her practice model. Being in healthcare, I choose providers for me and my family carefully after conducting a thorough research as I do not like to switch my providers. I strongly recommend Dr. Udochi as we are very happy to be under her care. She is one of the most detail oriented, empathetic and very knowledgeable physician I had come across to. She had diagnosed and been accurately treating my severe seasonal, environmental and food Allergies along with Asthma. I do have GERD, Insomnia and peripheral Neuropathy. Her office staff is very friendly as many times I have seen her asking updates of the patients regarding labs or other tests. Mellinium Family Practice is quite a well coordinated Family Practice. read more

By far the worst experience I have ever encountered!!! The Doctor is great but the staff is the worst when it comes to scheduling an appointment. They do not value time or honor appointed scheduled times. This is the second time I have made an appointment and drove a hour ride to be let down. The staff showed no sympathy and was very nonchalant! Been a Law Enforcement Officer for 8 years and always made sure I had the best Doctor and best Dentist and best Insurance. This Medical Group will no longer have my service or support! read more

Absolutely the best primary care doctor you could ever have. Very intelligent, thorough, compassionate. Leave no stone unturned in the care and treatment of her patients. read more

Hello, I wish there is a zero or a Dislike button to justify this review. Please note, I have no ill intentions whatsoever towards this practice or the physician. It is just to WARN innocent community members. Here are my personal and other patients's views that I always found helpful. These her patients' from the waiting area of this doctor. Horrible and Disrespectful treatment of the patients!!! I have been Dr. Udochi's patient for over 5 years but I am forced to leave her due to the way she has been treating majority of her patients. Two main reasons behind me and many others leaving her are: 1) EXTREMELY long wait times. On almost every visit, even with a scheduled appointment, I had to wait somewhere from 1.5 hrs. to 3.5 hrs. Other fellow patient have shared the same stories. She has moved her practice from the Columbia Parkway to another part of Columbia at Summit Medical Plaza, Steven Forest Road, where she has built her own offices (may be over 15-20 offices), while her waiting area is almost the size of a medium sized examination room. Its highly unethical as there is no way to be socially distant. If patients want to keep distance, then hardly 4 patients may fit in the room. This is truly very GREEDY! Putting all the patients and children at the risk of quick exposure while they wait for over 2 hrs. on an average. 2) Unnecessary and Irrelevant Tests: She has tried to run some tests on my family and I. Her other patients are also sharing the same concerns. Please check the reviews on Google (if she has not edited or had them removed). We find this very unprofessional as well. Though, I did not want to leave this PCP as we have liked her attitude in the past, it seems that after expanding her practice and owning this huge corporate asset, she has become more money-minded and have not rectified her waiting times at all. I wish she reads all this before she gets in trouble and her practice volume shrinks due to extremely long wait times . This behavior shows her Disrespect to other human beings time and integrity! Thank for reading. read more

Let me start by saying Dr. Udochi is awesome! However the practice as a whole is in need of vast improvements. I don't presume to know what's goes on within a clinic such as this, but I have to imagine that the time it takes to conduct a routine check-up, shouldn't take over 1:30 of a persons time. Example. My appt. was at 11:40. Still waiting to see a Dr and it's now 1:10. This can't be the standard. If you're looking for a quick appt. This isn't the practice for you. My insurance will be discontinued as of 1 APR. I will miss Dr. U, but maybe a blessing in disguise. GL to potential future patients. read more

Summit Medical Group previously (Millenium Family Practice) I was a patient of Dr. Udochi for many years. The staff was always nice the facility is clean. After several monthly visits of no co-pays or bills due to Medicare insurance, I thought all was well. Then I receive a bill for several hundreds of dollars. I was being billed but not charged then it was too far gone for me to pinpoint each and every detail. I didn't know what I was going to do. The bills were inconsistent from visit to visit even if it was the very same thing being performed. There were gaps and holes that (Christine-billing dept) couldn't explain. Everyone forwarded me to billing but I was getting nowhere being as though the billing dept. was a single person's personal business. So now I can't get the answer's I seek from Christine. Long story short my bill was reduced by less than half. Soon after I was giving a series of test. The night before my visit, to find out the results, I received a phone call from staff saying Dr. Udochi would no longer be accepting Medicare patients. They chose to wait until the day before each Medicare patient appointment to call and say it will cost you $170 (around) if you would like to see the Doctor. I couldn't believe it. Dr. Udochi and staff said they would send her Medicare patients two Doctors to choose from. Almost four months later still nothing was sent to me by mail or any form. I feel like I was kicked out and left to rot while needing my doctor's approval for medication every month. Disheartening and Unprofessional read more