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    Summit Landscape

    5.0 (2 reviews)
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    1 year ago

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    Seasons West

    Seasons West

    (1 review)

    Terrible service. Absolutely terrible. I do not think I have ever left a bad review anywhere, but…read moreI am beyond frustrated with this company. I moved here at the end of July and purchased a house with a little pond/waterfall. It was full of algae so I requested that SW come and clean it. I was "on the schedule" but a week later, no one had come. I texted the employee to remind him, and he did come and drain the pond. A month later, I contacted the manager to explain how frustrated I was that Jeremy never came back and filled the pond back up, even though I had texted him a reminder, and his reply was that, "well, we may have Jeremy a bit overbooked." Jeremy did come to fill it. Half full. I texted him yesterday to see if it was broken or could I fill it up. He texted back that he would come look at it. Well, he did come. And he left. No word to me. I went out this morning and the motor to the waterfall was thumping like crazy and no water was moving. I managed to unplug the motor so that it didn't break. I had also asked the manager/owner to put me on the books to have my plants pruned and cut back asap, since I had family visiting. If they couldn't fit me in, no problem, but if they could, I'd appreciate it. That was on Monday. It is now Saturday morning, and no one has every contacted me about taking care of my plants. I hate to leave a negative review. It is not my character, but Seasons West surely does not have customer service in mind. Very sad.

    From the owner: We have been in Business for nearly 30 yrsread more

    Summit Landscape - landscaping - Updated May 2026

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