I contacted this company after my vehicle was damaged while parked on a residential street during…read moretheir service days. The damage is clearly consistent with contact from a large vehicle, and I asked them to review their truck footage for that route. I was told "it didn't look like the truck got close enough," but no detailed explanation was provided--no timestamps, no camera angles reviewed, and no footage shared for transparency. For a company operating large equipment in tight residential areas, that level of review is not acceptable. I understand accidents can happen. What's disappointing is the lack of a thorough investigation and accountability. When a customer reports damage with a clear timeframe and location, there should be a more serious effort to verify what actually happened. At minimum, I would expect transparency in the review process and a willingness to look at all possible contact points--not just a quick dismissal. I hope they take situations like this more seriously moving forward.

I love to support local, small, family owned businesses, but this one is not worth it. They make…read morepromises they do not keep and tell you one thing and then back track. They take several weeks to bring or trade out trash bins, do not collect all of your trash (left our neighborhood in a mess and did not come back to recollect as promised), and their trash collectors pick and choose what they want to put in the trash truck leaving you with trash still. Years ago this company was good, but I can no longer recommend it and will be asking my HOA board to find a new company once the contract is up. I recommed finding a better rated company than this one, and do your homework before signing with a company.

I needed my driveway and walkway cleared of snow and ice. I hired from this company and was told I…read morewas in the list for the following day. I communicated with the person several times the next day and was told, though delayed, I was next to have snow removal done. Well I was extremely disappointed when no one showed up, and did not call or text to inform me they would not be arriving. I never got an explanation or an apology after waiting all day. I was particularly disappointed because I told the gentleman that I was unable to get my car out of my driveway and was unable to get to my job as a healthcare provider in a hospital, an essential employee that provides direct patient care and was needed. This hire was a let down, unprofessional and had not even the courtesy to inform me they would not be coming to do the job they accepted.

They did a good job with the weather as cold as it was. The only thing that was frustrating was the…read morewait for them to show up I would been happy with them saying morning or afternoon I know they had a full schedule but a little better communication would be nice. I would definitely use them agai.

If i could write 10 star i would . Chris and John were extremely great. they helped with a job…read morethat know one would do And thanks to them my sister and i got through this day. And I would recommend Junk kings ten times over . Thank you again.

Again we found ourselves with some bulky items just taking up space. Called Junk King and they came…read moreout that afternoon, hauled everything off in less than 15 minutes, for a very reasonable price. Check out a quote from the other "Junk" company and you'll see what I mean. This is the third time we've used this company and haven't been disappointed. They recycle when possible and will go to great lengths to work with you.

They cleaned out basically my whole house in a short amount of time and at a very reasonable price…read more Beforehand my house was a disaster, the messiest grossest place in the world, a hoarders paradise. KC family haul came in determined and worked nonstop and had it emptied out and respectable in just a couple of days. They make sure the work they do is up to your liking, and they will always make sure you are satisfied. Also as an added bonus they are the most polite and respectful people you will find out here. They are a must hire. I highly recommend them. You will always be satisfied.

We did not use Junk King opted for another company. We had a couch and chair in our garage a few…read moresteps from driveway. The bid was 238.00 we felt to high. We were right it was done for half the price. We are senior citizens and on a fixed income so it pays to investigate all options. We called because of your T.V. ads but found you weren't that reasonable for us. Sincerely.

Leonard and Germaine were professional and very efficient. They were easy to work with and fast…read more We will ask for them again. We are glad we called Junk King to remove our blown down fence and other debris. This was the first time we have called a removal company and it really worked out well for us. Highly recommend.

The two seniors D and A really did an amazing job helping me clear out my old stuff! 10/10…read morerecommend them and 1-800 Got Junk!!!!

I can't express how thrilled I am with the service we received! We called at 11 PM on a Friday…read morenight, desperately needing to remove a couple of old couches before a party in just two days. To my surprise, they answered right away and scheduled an appointment for the very next morning! Connor and Taylor arrived exactly when they said they would, even sending a text 30 minutes in advance to confirm our appointment. Their professionalism and friendly demeanor made the whole process a breeze. They provided a fair quote and immediately got to work, finishing the job in under 20 minutes! Their efficiency and expertise are truly commendable. They are true professionals. I highly recommend this company and will definitely be calling them again in the future!