Horrible experience. They arrived to replace the windshield…read moreand after removing the windshield advised they brought the wrong windshield for the repair and would have a manager contact me that day to reschedule. They placed the broken windshield back onto the vehicle without resealing it on. They also advised I would have to pay an additional $150 for the repair to come back to which I had to argue with them about and contact the manager to reschedule and dispute the additional cost to come back out. That day there was heavy rain causing significant water damage. We had to call multiple times to reach a manager to advise of the situation and set up an appointment. Upon a technician arriving the following day they advised that they did not have the windshield in the truck for the repair and a manager will contact me to reschedule Upon not being contacted i had to call myself to speak with a manager for a third time to reschedule again. I was then on the phone and on hold for over an hour just to speak with the manager to try and resolve the issue. I then drove to the location while still on hold for over an hour to be advised the manager is busy at lunch. After waiting for the manager while still on hold, he arranged to have someone redirected to my residence to do the repair. Upon completion the tech advised there was no damage to the vehicles, the rugs and the seats being went and smelling due to getting wet was not damage and advised us to speak with the manager. I wish I read the countless bad reviews and one star complaints on this location prior to setting up the appointment. This is completely unprofessional and unacceptable business practices.

Communication with this office and staff was almost non-existent…read more My originally scheduled chip repair for my Subaru Forester showed no at home appointments through my insurance even 2 months out, so I was forced to drive 50 minutes one way to this office location. The team was unable to repair the chip and had resigned myself to this result as this was the 3rd chip on this windshield in 3 years. I was also fine with dropping the vehicle off for a scheduled drop off appointment the next Saturday, even though the office manager originally told me they could come to my house for the service, he mistook my car for a Toyota. Evidently home windshield swaps are not possible with Subarus due to the calibration service needed. Where this became immensely frustrating is in Safelite and this particular office's lack of communication. I dropped my vehicle off at 8:30 AM on a Saturday. The office closes at 5 PM. They tell you to keep your eye on your phone for updates. I was originally told it was a 3-4 hour service. It hits 3:30 and no updates. I try calling, and there's no direct office line, only an AI and a general customer service line eventually, who also can't reach the office after numerous attempts. I take a rideshare to the office at 4:30 PM after zero communication and they haven't even begun working on my vehicle. The woman at the front desk explains they stay until all of their appointments are completed, and hands me a business card with the office line, says I should be able to get through. She says they'll call when they're about an hour out from wrapping up since I live 50 minutes away. I head home. No call comes. I try calling the number on the two business cards, neither work. I head over at 7:30, 3 hours later. I FINALLY receive a call while I'm on my way: "Your vehicle is ready, are you coming to pick it up?" Yeah, I was, but absolutely no thanks to the lack of communication from your office and staff. What an absolute waste of time and poor excuse for customer service. Besides all of this, my car was returned with a dirty headliner and the camera piece on the right side of the vehicle by the glass popped out. Avoid Safelite if you can, and absolutely avoid this location until their office line is at least functional. The only positive is that the transaction and repair was smoothly processed through my insurance.

Best prices in Kissimmee, very professional would recommend to anyone looking for tintsread more

Pito and his son are the best in the business I'm real happy with them this is my second car they…read moretint and I'm taking my wife's and my son's car to tint there windows next week ,good job guys keep it up

Jacob was great fast and efficient highly recommend Came to…read moreme Mobile and got it done fast and clean

From the owner: Xclusive Level Auto Glass is a local glass replacement shop based in Kissimmee serving all of…read morecentral Florida. Our technicians have over 30 years of experience installing glass and are up to date with the latest technology. We understand the importance of your vehicle and we thrive to keep you and your family on the road safe.

Have used them numerous times. They do a great job and you can just walk in and be taken care of…read more Always pleased.

On 12/27/2021 I was called by an associate by the name of Melissa Ortiz stating she was at Audio…read moreTint Pros getting music put in and recommend I come down to see their work since I was talking about updating my radio in my car 2016 Hyundai Accent. Upon arriving I went to the back and watch them while installing her new radio and speakers in her 2016 Black Cadillac SRX was very impressed and inquired about an upgrade to my current radio in my 2016 Gray Hyundai Accent. The guy convenience me to sign up for their finance program (SNAP Finance) which I did and was approved for $3300.00. I set up an appointment to come back on 01/01/2022(Saturday). I left Melissa Ortiz there and proceeded home, after talking to my mom and just leasing my own apartment she recommended that I wait until I'm more financially stable to take on another bill. I called back to Audio Tint Pros and talked to the gentlemen, he informed me to call SNAP Finance to cancel, which I did so and they(SNAP) informed me that Audio Tint Pros said the equipment was installed in my car, I owe them over $3500.00 and which the contract couldn't be cancelled. I called Audio Tint Pros back informing them what SNAP said, he then said the equipment was installed in your car the 2016 Black Cadillac SRX. I informed him that we both know I don't own the 2016 Black Cadillac SRX, Melissa Ortiz owns that car. My paperwork clearly states I got the equipment installed in my car 2016 Hyundai Accent, which is a LIE!!! So Audio Tint Pros charging me for another customer's installation and equipment? How is this even possible unless they are just scamming people at this location. I don't know if the owner of Audio Tint Pros knows that his employees are running a SCAM inside of this business. My contract should be cancelled, equipment and installation should be moved to the correct customer's account Melissa Ortiz the owner of Beyond Cleaning/Beyond Car Wash Detailing. I have pictures there has not been any new equipment installed in my car. I've also contacted the State Attorney's Office, BBB, Channel 2,6,9 and SNAP Finance of my findings. SNAP have launch an investigation against this location for fraudulent activities.......... CONSUMER BEWARE!!!!! DONT' DO BUSINESS AUDIO TINT PROS IN KISSIMMEE, FLORIDA Writing this review for my daughter C Simmons

Been meaning to write this review for a long, long time it'll go to prove to you all that just…read morebecause you have a great experience with a business doesn't mean that they're completely engaged and 100% behind the customer, that being said this establishment initially was phenomenal, I truly thought I had a friendship within this business to the public, but I was very much mistaken, so I returned to have my Corvette Soundsystem upgraded. I figured since he did my Mustang 5.0 they would do another phenomenal job, boy was I wrong, it took two days to get the system done fine with that however, when I went to go pick up the car and test the Soundsystem it sounded like complete dog. Shit! I told the installer that it didn't sound right, and he tried to fool me by putting the volume up really loud, to cover up the lack of work ethic and professionalism that goes into doing your job, that being said I left it at that went home and over the next few days. I noticed that the system was absolutely terrible. The sound sucked and on top of that I took a quick picture of my odometer. This guy actually rode my car for 20+ miles when confronted on it, he wouldn't say anything, I didn't want to go back to this place, too many emotions if you get me! End of story I had the system redone at another location. Do yourself a favor. Stay clear of this business. They are bad. you've been warned.

i just bought a used toyota sienna minivan in excellent condition but the trunk subwoofer was…read moreblown. i bought the recommended jbl speaker and needed someone to install it for me. the place i usually go lost their guy and sent me to "king of sound". luis alias "the champ" was very friendly and understanding. everyone at this establishment are awesome people! they let me sit inside and watch netflix on big tv. and the waiting area is immaculately clean. great job guys! i am "jamming" now with the base turned up! debra patterson

VIP THE WORST OF THE WORST, this system lest me 15 minutes , they ran the…read more RCA power cord on top of the engine by the time I got home everything almost caught on fire. Then my subwoofer stopped working a week later and I found out that they sold me a compact sub and put it on a 4 hole box . They charged me for tweeters and were never installed . They said it doesn't fit in your car. If you look at the receipt, they charge me for 2 radios. And his excuse was he made a mistake on the price . The quality Works speaks for itself if you see the pictures, Rumors are that they're going out of business and they trying to take people money.... Sergio Ortiz I hope you get far in life with $2,824.26

Man,oh man where to start! First, I wanna make it clear that I don't like giving anyone a bad…read morereview in fact I dig enjoying great food and especially service, when it's great I love commenting on it and if I can tip big to show appreciation to the people of the establishment! however if you are bad and you just don't care then that's where I believe we need to call you to the carpet, case in point this business, VIP wheels and audio, so I visited this establishment three weeks ago, walked into this shop, 2 gentleman at the front door behind the desk on their phones. It took them literally five minutes to acknowledge me?! Mind you no one's there, finally the guy on the phone because the other gentleman looked at me and walked to the back, asked me how can I help you? I told him I needed a stubby antenna for my C-5 Corvette. I currently had an electric one that was broke, he looked it up and said it would be $95 for the part which I had to pay for upfront not a big deal, told me he would call me when the part gets in, OK 2 1/2 weeks later no phone call? So I called the establishment and the gentlemen on the phone told me he would call me right back, two hours later no callback so I called him back again. He tells me he'll call me right back, says they're extremely busy? Mind you all I wanted to ask is if my part was in, so again I call an hour later and believe it or not. The gentleman on the phone tells me that he really is sorry but busy and he'll call me back in 10 minutes, OK again all I wanted to do was ask if my part was in, this was an hour before closing, so 10 minutes before they close I called them no answer? Wow The next day I called them immediately picked up the phone and asked if this was the guy with the Corvette? I tell him it is and I've been trying to get a hold of you guys now and it seems like im being blown off! He tells me he called me back twice? He might've, but it was an odd number and no voice message from the number!Anyways, I ask him do you have my part that I ordered 2 1/2 weeks ago? He tells me he's not sure now I start getting upset and I'm letting him know through my voice on the phone and I'm really pissed off. He tells me to call him back in 15 minutes?! You can't make this up! So I decided to dive a little deeper into their website and I got another phone number. I call, I get the owner. I let him know what's going on in the shop because he's currently in Puerto Rico on vacation. He tells me to hold on and calls his shop directly! We were in a three-way conversation with his staff, I'm not gonna go into detail because this is a long post. The man took care of the situation very quickly and efficiently where I didn't have to pay for installation. Kudos to the owner of this establishment and that's why I gave two stars however the fact that he's in Puerto Rico and leaving these people behind to run his business? Good luck anyways this is getting too long. Do yourself a favor stay far away from this establishment. They have to definitely get their act together... oh I could keep going about the installation, but I'll let it rest right here. You've been warned.

They were able to get me in as soon as I called and the prices were super affordable, would…read moredefinitely recommend

From the owner: ERIX Window Tint & Ceramic Coating is a family-owned automotive protection shop proudly serving…read moreKissimmee and surrounding areas for over 10 years. We specialize in high-quality window tint, paint protection film (PPF), ceramic coating, paint correction, detailing, vinyl wraps, headlight restoration, and residential & commercial window tinting. Our mission is simple: protect your vehicle with purpose. We use premium films and coatings designed to reduce heat, block UV rays, prevent rock chips, and preserve your vehicle’s value long-term.