I highly recommend them. They did a quick inspection survey . They discovered nothing wrong with…read morethe dishwasher. We recently had a new disposal installed and the service plumber whom we used ... forgot to remove a plug to allow the dishwasher to empty into the disposal. Plumber reimbursed for the service charge of Big Mike's repair.?The were not only effective but most efficient & clean in the thru efforts 5 in opinion!!!

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

Great service and very helpful. Was impressed by the quick response time and the knowledgeable…read moretechnician.

Appliances R US has been incredible! The owner donated a used stacked washer & dryer which runs…read moreAWESOME! It's basically brand new! We are Teen Challenge, a non-profit non-government funded organization which helps Teens & Adults recover from things like addiction and homelessness. Thank you Appliances R Us for supporting your local Teen Challenge - Sanford and our mission to Put Hope Within Reach for ALL who seek it!

The guy who delivered my washer stole my belongings while I was in my office working. Dont trust…read morethem in your home.

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Evgenii was very professional. He diagnosed the problems and were able to fix them the next time…read morehe arrived (needed to order parts). I will continue to use him for all my appliance needs

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Absolutely flawless. Igor contacted me quickly. Was prompt and knowledgeable. Fixed our expensive…read morefreezer for a fair price. I reccomend his service with no reservations. Thank you Igor!

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Our dryer stopped heating all of a sudden and we had not renewed our warranty with Whirlpool. We…read morecould not wait the 60 days for it to be activated so we enlisted Yelp! I put in some request for quotes and received a few back. Quality Masters was the first to respond and then also took time to message back and forth with me. I read their reviews, which we all good so we went with them. We were able to have them come and look at our dryer within a day. It was very easy to make the appointment, everything was done through text. The day of the appointment, they were running early. Our service technician, called and asked if he could come early. Luckily my husband was home so no issues. He was extremely professional and very helpful. He discovered our dryer was very full of lint (bad on our part) and the coils were bad. He was able to replace the coils, and suck as much lint out as he could. Unfortunately, they do not clean vents like that, but he was still able to help us some. He also made some suggestions as to what else needed to be done with the cleaning mostly. They do not take your payment there. They will email you the invoice. If you want to avoid a credit card processing fee, you can Zelle or Vinmo them the amount. I preferred the credit card and was willing to pay the processing fee. I thought overall the price they charged for the coils and cleaning, was very reasonable. We would definitely use them again, should we need something fixed.

After reviewing Yelp and the internet, my husband reached to Mr. Appliance for assistance with our…read moredishwasher that was leaking. Mr. Appliance sent a technician out within a couple days who had no issue identifying which model we had or the issue with our dishwasher. A diagnostic fee was charged and a part was ordered. A technician came back in a few days to install the part and we were charged for the part and installation of the part. The next day they received a call that our dishwasher was still leaking. A new technician came out. For some reason the initial ticket had been closed so they didn't have the information from the previous visits. We were told that a different part needed to be ordered. A few days later the same technician came back and stated that the wrong part was ordered. We were then told that we would need to provide confirmation of the model number prior to them returning. I was very confused bc the first technician had no issue with finding the model number. However, after 4 of 5 different visits, the majority of the model number had been rubbed off. Overall, after 3 weeks my dishwasher was not fixed. After multiple calls and follow-ups to Mr. Appliance (we were told we would get a call back, never did), we were finally refunded a portion of our money. This is why they receive 3 stars and not less.

Do Not use this company. The customer service is terrible. First I received a text they would be…read moreout between 1 and 4 on Tuesday. Then I called and they said it would be the next day. Then I received a text between 8:15 and 10:15 the next day. After sitting by the door for an hour and 40 minutes, they said it was between 9 and 11. Then they guy came at some point but did not ring the doorbell. When he finally did come back, he told me he could only look at the dryer unless I paid TWO service charges of $129.00. When I initially made the appointment I put in the notes it was for the washer and dryer and both were Maytag. This has just been a horrible experience. Choose someone better, please. I'd rather buy a new washer and dryer than deal with people like this ever again.

Absolutely horrible. We scheduled my service over a week ago to be here between 10-12. I had to…read morereach out to them this morning to even confirm they were coming they said closer to noon I said ok no problem. At 12:11 I haven't heard anything I messaged the owner Edward and he goes ohh I had a dmv appointment it took longer. Then he said it was his truck broke down and they were getting a rental. Still no ETA. At 12:40 I ask for an ETA he knows tells me it has to be after 2 p.m because he has to take his daughter to work..he clearly is too busy and dosnet need the business and work..I've wasted my only day off and got nothing fixed and zero communication with the owner. I had to reach out. Not good business practices. Just because their cheaper doesn't mean there better. Could have paid more and had it fix today. Very unsatisfied and his reviews says he does this quite a bit not his first time doing this to customers. I would not recoil. Waste of time.

Ed was awesome! we had our washer broke down right before the hurricane came, we called him and he…read morecame out as soon as the roads were clear. We let him know we had it diagnosed w/others for a transmission issue, we wanted a 2nd opinion. We couldnt afford a new washer, - Ed came out and found the issue was a different part which was way cheaper. he was fast, clean and efficient. Highly recommend!

Called them out for a washing machine making a horrible noise. The guy was honest and told me it…read morewould cost more to fix than to replace. Appreciate the honesty instead of just taking my money.

From the owner: Camellia Appliance Repair has been Orlando's trusted appliance repair specialist since 2010,…read morebringing over 14 years of dedicated service to residential and commercial customers throughout the region. Under the experienced leadership of manager Joseph, our team has successfully completed more than 15,000 repair jobs, maintaining an impressive 96% customer satisfaction rating. We specialize in repairing all major appliance brands, including refrigerators, washers, dryers, dishwashers, ovens, and ranges, providing same-day service for emergency repairs whenever possible. Our certified technicians average 8 years of industry experience and undergo continuous training to stay current with evolving appliance technologies. As a locally-owned appliance repair business, we understand the urgency when household appliances malfunction, which is why we offer convenient scheduling options and transparent pricing with no hidden fees. Our commitment to the Orlando community extends beyond quality appliance repair services—we actively participate in local charitable initiatives and have donated refurbished appliances to over 50 families in need. We maintain proper licensing and insurance, giving our customers peace of mind with every service call. Whether you need routine maintenance or complex appliance troubleshooting, Camellia Appliance Repair delivers reliable solutions backed by our comprehensive warranty on all parts and labor.

Contacted thru yelp and their response was quick. Technician came out and repaired my refrigerator…read morewithin a couple of hours. What a great guy, very personable, friendly and knowledgeable. He was VERY reasonably priced and I would definitely recommend him to anyone that needs an appliance repaired. I will definitely call him again if needed! Thank you Victor!

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.