Made a VIP appointment to view a used Honda Pilot that was exactly what I'd been looking for. Got…read morefinancing ready from my personal bank. Received multiple emails and text messages from Lydia and Rebecca confirming the appointment. I even texted when I was halfway through my hour drive saying I might arrive 10-15 mins early. Walked in and Rebecca said, "I'm sorry but I just found out 5 mins ago that the vehicle you're interested in sold, but we have others!" Really? Then call me 5 mins ago and tell me. No I'm not interested in your bait and switch.

After having to buy a new car earlier than anticipated, I started with several other dealers closer…read moreto me before becoming frustrated and looking elsewhere. The internet sales manager and staff here were fantastic to work with and made the experience a positive and their finance department as well. No one wants to make a large purchase unexpectedly but it was good to see how all the people I worked with came through in the end. After a year of ownership again I needed a recall performed and they reached out offering to get it taken care of and did so in a timely, and very professional manner again. I don't think warm fuzzies when working with a car dealer but it is definitely been a great experience in interacting with their staff on all fronts to date. Price, selection, and service have been positives and greatly appreciate this in a day where being passive is the norm.

Great service every time I have taken my Lincoln in for service or to fix a problem…read more The Staff are very friendly. And get a shuttle ride to and from the dealership.

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.

Im at 90k yr ,pre-approved from my union credit card company I respond. they return, texting…read moreBruce..????... Get a smart ass text message from another number.... call from my corporate phone guess what rolling-hills auto plaza answers.... Go roll ur turds down the hill... thats all coming out that arse.... advise drive past this town an that lot

I found that Rolling Hills had more reasonable prices for the make I was looking at and a very nice…read moreselection of used vehicles. There were two reasons I couldn't make this a 5 star: because I had moved up one level in the model I was looking at, I was hoping to negotiate the price a bit. The salesman presented a non-counteroffer, showing me how much they were leaving on the table versus the MSRP. Bother. But later I realized that MSRP has little to do with their price of buying a used car for resale. The other problem was that he seemed to disappear for long periods of time without letting me know what was going on. I had thought of bringing a book for that eventuality, but... Overall a decent, but not perfect experience.

God Bless these folks! Headed back to Omaha from KC. Needed immediate engine repair, they fixed us…read moreup. Not the greatest way to spend a first day back from vacation. But they really helped us in a pinch. Thanks!!

My wife was in the market for pre owned vehicle. She contacted Jon about a Cadillac XTS listed on…read morethe website. Jon stayed after closing time as did Fred to close the deal. A fair allowance for her trade in and a great vehicle to purchase. A genuine family business run by folks who deal fairly and just want to help customers find the right vehicle. I'd do business with them again anytime.

The staff, especially Aaron Roach, were professional, attentive, informative and friendly. Best…read morecustomer service that I have received in a very long time. When I picked up my car after service, they were very busy. However, Aaron stayed calm and continued to give the best service without showing that he was stressed. I will never hesitate to use Rolling Hills Nissan... Thank you.

Jonna is informative well spoken and friendly , able to answer most questions and if not found out…read morean answer thanks for going above and deyond for your customers

I have been a longtime customer of Reed. I remember when they went by the name, Randy Reed. They…read morehave grown to be a large auto group by doing things the right way. In 2019 I bought a brand new ram 1500 big Horn from them. I have had an issue trying to get some paperwork related to this truck and was very frustrated. I went out to the dealership today to see if they could help me. I spoke with Cameron, and he could not have been nicer. He really went out of his way to help me. He knew I was not there to buy a vehicle, and he knew he would not get a sale, and he did not care. He was just happy to help me solve my problem. This is exactly the treatment you will get at Reed. Last year my wife bought a new Toyota, but we went to read first for her to test drive vehicles. We will always stop here first. They will never pressure you, but will be more than happy to show you what they have for sale and will educate you on every vehicle. They do not work on commission, so there is no high-pressure sales tactics. You don't have to buy a car here, but I highly recommend you stop and look before you make any decisions.

I have recently purchased my newest vehicle from Reed. I had been shopping since November of 2023…read more I believe I had been to all of the dealerships in the KCMO area and could not find " the one". In December of 2023 I happened to be in St Joseph visited my family. After dinner we went to the dealership thinking it was closed, but lo and behold Ms Shelby was still there. She can sprinting across the lot and asked you help. I told her we were browsing, but I'd take her card. She showed us 3-4 vehicles and we left. Fast forward to February 29, 2024. I went back and purchased the perfect vehicle for me. I couldn't have asked for a better experience than the one Ms Shelby had given me. I recommend this dealership and encourage you to speak with Ms Shelby for you vehicle needs!

Auto medics replaced my oil ,now I have an oil leak in the area they did the work…read more When I told them about it they said that'snot theirproblem

Larry C owns the business. He used to offer discounts on oil changes to get customers in the door,…read morethen call the customer at home telling them they needed additional repairs. I knew I needed a front hub replacement, so I said "ok". His mechanic put the hub in backwards causing all sorts of engine lights to come on. When I went back in to talk to Crawford about it, his reply way "you brought it in that way". I left, angry, and took the car to another mechanic shop. This is when I learned that the new hub was installed backwards with the magnetic strip turned outward causing the speed sensor to malfunction. The new mechanic told me "don't take your car there again". Larry the Owner is a very dishonest person. I wish he would have never reopened. I should have sued him for the damage

We made friends and got the car of our dreams from Car City what more can we say !read more

An outstanding, military veteran-owned dealership that gave us the most simple, straightforward,…read moreand honest new car buying experience we've had. We were looking for a Jeep in a hard-to-find color and they had the only one in a several hundred mile radius. After only communicating our interest in the Jeep with Kelly via email she and the owner turned down another dealer trying to buy it from them in favor of holding it for us for just a test drive. They went on to give us a great deal and we're proud new Jeep owners! Would absolutely do business with them again - keep up the great work Car City

Walked in to a very polite young lady to ask about getting an estimate on my vehicle on Friday…read more6-19. As she started to explain to me my options an older woman with glasses walks out of her office and interrupts our conversation for over a minute . I kinda laughed due to her rudeness. It was like my business meant nothing to her. I looked her up on her web site and she's on the front page . Bottom line I thanked the girl at the desk before leaving. It wasn't her fault but this place was very unprofessional and you could tell from the moment you walk in.

When you're stranded and they come to your rescue quickly, going the extra mile, it doesn't get any…read morebetter than that! Once he got our spare tire drivable, he even followed us to the repair shop to be sure we made it. A big relief after being stranded (on a weekend no less). Admirable and unusual in this day and age. Thank you so very much and happiest of holidays to you!!!!