Dirty looks and broken sunglasses…read more Came into the shop looking for sunglasses. The girls at the front gave a dirty look up and down and didn't say hello never asked what we could need help with. We ended up finding a $60 dollar pair of sunglasses and left. After returning home (we are 0.3 miles away) we found out the glasses screw was coming out so after about 30 mins we went back to exchange them and were told they could not. It's disappointing how bad the customer service is here. If you don't look like them / worth their time they will not cater to you apparently. Will not be coming back

Growing up Cape May locals had Summer Sun surf shop. Now that torch has been passed to Southend…read more If you're local and you need a board or a bathing suit or some new flip flops you go to Southend.

What a fun place to shop! We absolutely loved our experience here. I could tell very quickly the…read moreshop owner knows what he's doing -- from the well-curated brands to the attentive staff. My fiance and I stopped in to look for Raen sunglasses for our wedding. We loved the selection so much that we ended up getting 3 pair! The owner was patient and friendly, sharing stories about his love for coffee and recommending a coffee shop nearby. We loved the personal touch and local feel this place gives off. Highly recommend shopping here -- can't wait to go back next trip!

I never write reviews only if I have something nice to say I will always give a 5 star and give a…read morewonderful review and in all truths this is the 1st 1 star review I have ever written. I went into this store this evening and looked around with my 12 year old daughter as she was excited to see some of the surf clothes they have and trying something's on etc while the whole time one of the staff was actually standing there arms crossed watching us like we were going to sneak something into our very non existent bags we were carrying we were not being loud or rude just trying on clothes and then went and paid for the clothes we wanted as my husband that watched this going on asked if they ever have anything stolen as we were being watched like a hawk and I said it was very uncomfortable and in all truths if my daughter wasn't so excited to get the sweatshirt and t-shirt I would have said my piece and left. We don't dress the part or obviously to there standards but I could have bought the whole shop for all they know.

Pro-tip: don't get the manager involved Another pro-tip: the…read morewritten agreement on the receipt holds no worth. I bought some sunglasses because I lost mine in the ocean. After walking around town for 2 hours with my new glasses I noticed they gave me a headache. I looked at my receipt to see the return policy. It said something to the effect of: may exchange for in-store credit within 7 days of buying the item. When we returned to the store counter we asked if we could just return them, the nice cashier said "only for in-store credit" so we asked to consult with a manager. She echoed the same rule, which is in line with the receipt's written policy. Then she went on to say that since the product was used she wouldn't exchange them, they are unsellable because they were used! We went back and forth about the sunglasses being in perfect condition just needing cleaning. She was sarcastic and rude, continually comparing the sunglasses to returning sandals, which this is very clearly an incomparable product. My suggestion is that if your policy is not to exchange used products, you need to have that in writing on the receipt and or say so when making a sale. If you don't have that in writing, you are bound to the agreement you do have. You cannot make up rules based on how you feel that day or how much you like or dislike your customers. Boo on you, miss manager.

This shop always has the best Tshirts and hats. Staff is always polite. Stylish clothing.read more

Such a nice shop! Got some merch for our first time in wildwood. Everything was organized and the…read morestaff was very helpful.

My wife was looking for a particular soft surfboard. After calling around to various surf shops we…read morefound the one she wanted at Ocean Outfitters. Living in Upstate NY we wouldn't be able to get down there until the weekend. No problem, they held it for us until we drove down this past Saturday. When we got to the shop, it even had a slip of paper with her name on it so it wouldn't accidentally be sold. It was the last of that size and brand. And since it's now after Labor Day, I'm guessing they won't restock until next season. I don't know the guy's name behind the counter, but he did mention he's been surfing the Jersey shore over 50 years. He was amazing. He was the benchmark for awesome customer service. He set up her board with the fins and leash. Gave her a tip about securing the leash when putting the board away. He gave her all kinds of other advice and easily answered every question she threw at him. Now, to put this in perspective, we had been to a shop in Rhode Island and the guy behind the counter was trying to sell her a more advanced board that she didn't want. I told her not to get it. Get the one you want, develop your muscle memory, then get a hard board later down the road. And when I told this to the guy at Ocean Outfitters, he said "Yes! That's what we tell the people that come here for lessons." All in all a very cool experience. I would definitely be back. Will definitely check here first for any other surfing needs.

Hands down one of the best experiences my son has ever had! It's been a couple years since we've…read morebeen there but with summer soon approaching, def going back. Ask for LEO! Best instructor ever. He had my son surfing big rips in one day!

Local small business, nicest owner with great stock! Love all the shirts and hoodies. We don't live…read morefar from here and always make sure to stop in when visiting to support the locals of Wildwood! Thanks for the free stickers!

This shop has the coolest vibe. I love the selection. Awesome store logo and great merchandise. I…read morewent to the other surfer shop in town and Wild Ocean has much better customer service and doesn't feel like a corporate shop. We bought really comfy shoes and nice tropical shirts here. We'll be back!

What a great Place. We purchase boards here last year for the kids and most people would think…read morethese are a little expensive are they really worth it?? Absolutely. The best purchase we made. In the past we would have to buy multiple boards a year but these are quality boards that can take the abuse. The boards aren't even the best part the staff are. Had a small issue with one of the boards and the took care of it in no time. I highly recommend Kona it's definitely worth it!!

I've been purchasing surfboards since 1969 , and kona has been my best experience . Mike and Chris…read moreare both fantastic to deal with . There boards are beautiful and shaped for east coast surf. There prices are amazing for the quality products they sell . I've purchased several boards , board bags , and other products. My wife bought a jacket last year , it's her favorite jacket . I highly recommend , you can't go wrong ! Bob s.

took a lesson with tim & he and the staff were great! on time and super attentive and got me…read morecatching waves first lesson and now i'm addicted. i can't recommend them enough! i'm also 33, it's never too late to start a new hobby. thank you guys so much!

Surftopia is awesome, the coconuts are out of this world!! The owner is super nice and awesome…read more One of wildwoods true gemstones!

We had a great experience for our 11 year old grand daughter. Jason and his assistant were…read morefantastic! She wanted to come back for a 2nd lesson next day (Jason was very accommodating) and that day she rented a board and was surfing after the lesson for the rest of the day! Highly recommend!! Thanks Jason and team!

Jason and his assistant were amazing with my 9 & 13 year olds. They explained ocean safety, were…read morepatient helping them get the hang of standing up and constantly encouraged and corrected to help achieve both kids riding waves to shore. I highly recommend Jason for your surf lesson needs when in Cape May!