***BEWARE*** THEY SENT ME TO DEBT COLLECTOR FOR AN UNINFORMED OUTSTANDING BALANCE I had a terrible experience with this dentist office ( not about the dental service itself- it was Ok). My first and only visit was in 2019, they charged me 20% and the balance 80% is direct billing and they said everything is good now, and 3 years later Feb 2023, I received a call from a debt collector for an outstanding balance for 188$ from them, and gosh i never be informed about this the entire time, I received test message and voice message from them once in a while just to remind me doing services. If you ever got the debt collector behind you, you know how bitter is it. I was totally SHOCK, I was crying and my hand shaking all the way to the office because I need to find out WTH happen to me. The front office staff told me they sent the outstanding notice to my old address that I moved out right after their service - Its 2023, mail service is so outdate!!!! And why wouldnt they call me or text message me - She said they did everything to reach me before sending my case to Debt collector, I asked if they ever try to call or text me - silent!!!! You may have good dental service but there are many options out there, at least YOU GET BETTER CUSTOMER SERVICE AND WONT BE WORRY ABOUT HASSLE AFTERWARDS read more