Cancel

Open app

Search

Sullivan Motors

1.0 (2 reviews)
Closed • Closed

Sullivan Motors Photos

You might also consider

Recommended Reviews - Sullivan Motors

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Car Dealers 121 times last month within 15 miles of this business.

Verify this business

NJ Exotic Sales

NJ Exotic Sales

(17 reviews)

We went to 4 dealerships in the past 2 weeks to look at used cars and wow this place takes the…read moreplace FOR THE WORST experience. We had an agreed upon price before we departed for this dealership, and we were assured there were no other dealership fees. We made an appointment to see this one specific car, and warned them we were coming from 2 hours away with our 5 year old and 1 year old with congenital heart defect. We arrived, got assigned to a sales rep at 5pm. Asked to see the one and only car that we scheduled the appt for. They took 20 minutes just to find the key, and then they said they needed to bring the car over from another lot. I asked how far is the lot, and they said 10-15 mins, so I said ok, 30 minutes until the car arrives and he said no, more like 20. After 6pm I said we've been waiting over an hour to just see the car (and my 1 year old screaming for the past hour wearing his mask), and he said 10 more minutes. After 20 more minutes, I asked again, and he then called someone, and then informed me the car needed a battery replacement and that it would be 10 more minutes. After another 20 minutes of screaming children, I inquired again and the rep said another 10 minutes. I explained I know it's not his fault, but we have been told "10 minutes" 4 times and it's been over TWO HOURS just to see the car that we had an appointment to see. He was clearly annoyed with me and responded, "well here's the text that says they're on the way." Well, 2.5 hours later the car finally arrived and the bumper is literally hanging off, there are multiple warning signs flashing on the screen, there is a dent on the door, and scratches on the side panel. Not only that, they added a $695 "prep fee" even though they previously told us there were no additional dealership fees on top of what they provided previously. Total bait and switch at this dealership. We drove 2 hours for this deal, they forced us to wait 2.5 hours just to see this 1 car, and they absolutely failed to deliver on their end. At the end they offered to take the prep fee off (which is not a favor when they falsely told us this fee didn't exist), and tie on the bumper, but we would have to come back and make the drive again for a car with a dented door and scratches panel and bumper. To anyone considering to travel for a used car at this dealership like us, trust the other 1 star reviews - DON'T DO IT.

Disappointing review after a frustrating experience with Maserati of Monmouth. To provide context,…read moremy significant other is a mechanic, and I have worked in long-haul transportation for over a decade. On March 13th, I contacted Stephanie at Maserati of Monmouth about a used vehicle and arranged to pick it up at 9 AM on March 14th. I live 2 hours away and wanted a quick process. However, when I arrived, I was informed the car was at their other dealership, Freehold Mitsubishi, due to poor communication between their team. After waiting over 3 hours, we were driven to Freehold to test drive the car, during which the check engine light came on. We diagnosed the issue ourselves in their service bay, and they assured us the car would be repaired and delivered promptly. Isaiah was our sales person. He's also the owner's son. Despite being told the repairs would be expedited, by March 18th, I learned they hadn't even ordered the necessary parts until that day--three full days after identifying the issue. After more delays and poor communication, the car was finally ready for pickup, but we arrived to find the tire light still on and the gas tank only half full--unacceptable for a purchased vehicle. We left after 8 PM, exhausted, after spending several days on this. This experience has been a huge waste of time, energy, and money. I will not recommend Maserati of Monmouth to anyone and will advise others to avoid this dealership due to their unprofessionalism and broken promises.

Sullivan Motors - car_dealers - Updated May 2026

Loading...
Loading...
Loading...