I saw Dr Sigoloff as he was recommended by a family member for a second opinion and I was very…read moreimpressed with him and the quality of his advice. He also was able to see me on short notice. I felt very comfortable with him and so I decided to write this review. I am now considering making him my new PCP even though I do really like my current PCP so it's something I'll be thinking hard about but I do highly recommend Dr Sigoloff as he also has training beyond a regular family doctor being a DO too. He was supportive of my decision to incorporate additional treatments for my lung cancer in addition to chemo and immunotherapy. He does a lot of research on many different types of treatments which tells me he is in search of all things that have proven research and benefits and looks to find truth wherever it may be found.

Have seen two nurse practioners and both were thorough, took time to listen, helpful, the nurses…read moreare friendly, you are not rushed. Rita "in the back" was a big help in getting my stolen CPAP replaced. Now as previous Yelp poster said, the process of getting an appointment is with someone in the Philippines, checking in the office is awful, there is a screen where you check in with "Mr. Jesse" a computer image on a screen. I hate it. Appointments are always available, there is a lab on site but I have not used them. Bring back friendly faces and this clinic would be an A+.

Dr. Patterson is amazing every time I go to the clinic for an appointment. I've seen her for exams…read moreand aesthetics- no issues with either. This physician stays on top of the latest trends and she is kind and caring. A key detail here is that Dr. Patterson will take more than enough time to make sure you're happy, comfortable and your procedure is done without rushing!!!! I've gone to other physicians for aesthetics and the doctor rushed and I didn't leave with the results I was promised- this is NOT the case with Dr. Patterson- I love her! The staff is friendly and prepared to assist with everything and billing is flawless. The office is clean, service is top notch, and I highly recommend her!

Dr Gwynn Patterson is an Awesome doctor! I highly recommend her! She is caring, understanding and…read morehelpful when you need her help! Best doctor of 2 I think are great here in Sierra Vista AZ! The staff is great as well! Thank all of you

I am so happy to be a patient at New Era Family Practice. I am a certified old lady and Dr. Patel…read moreand his staff are a dream come true. They are all nice and very patient. Dr. Patel is wonderful. He not only takes all the time I need, he actually listens and acts on what I need. Then there is the added bonus of a testing lab right next door. The location is mid city and in a safe and convenient location. Also the Patient Portal isn't a sinkhole. It is excellent for making appointments and answering questions and concerns in a very timely manner. They put the Family part into practice.

Dr. Patel's office is a breath of fresh air. In 2013, my brother suffered a brain bleed that was…read moreinitially diagnosed as "that virus that's going around." Thankfully my brother was airlifted to Tucson & treated by the amazing neurology & ICU staff at UMC. Following that hospitalization, the neurologist was insistent that my brother be seen by a local doctor the following day & his health be monitored closely. Sadly, another family care practice nearby were rude, disrespectful & uncaring with my family. (Please see my lengthy review on Yelp for details.) Our parents encouraged us to see their provider, Dr. Patel, at New Era Family Practice. I wish we had taken their advice sooner. The entire staff at New Era is very helpful & caring. Unlike my previous family practice experience, New Era was willing to see me & my brother at the same time, as I was my brother's primary caregiver. They did all this without hassle & were very efficient with returning my brother's original blood pressure log, something the other clinic took. The scheduling is always easy. Front desk clerk Rosa is a model of efficiency, quickly processing payments & insurance matters. They have been willing to see me the same day for urgent issues, typically within the hour, or seeing me around my work schedule. Dr. Patel is very approachable & quite fun during appointments. He knows my family well & always asks about my brother, mom & dad at each visit. He works off a tablet, listens to my concerns & makes diagnoses in quick, but well informed fashion. If a prescription is needed, he will ask what pharmacy I want the Rx sent to & forward directly from his tablet. Due to the office efficiency, I can typically pick up any prescriptions immediately following my appointment at the local Walmart. I appreciate that Dr. Patel provides sound medical advice without being "preachy" or judgemental. He's been willing to complete letters to employers without hassle & in quick order. Hands down, THE best provider I've had in my 46 years on this planet. HIGHLY RECOMMEND.

The office staff is Amazing and really care about the patients. Appointments are easy to get. Dr…read more Thompson takes the time to listen and tries to address all the little things. Highly recommend this practice!

I have back and neck problems, rheumatoid arthritis in my hips, and fibromyalgia. He insisted on…read moretaking some of my much needed meds away. Not replacing them with something else, just cut them out completely. The main one I need, isn't addictive and is only taken when the pain is excruciating. He didn't care. He has no concept of people in chronic pain, and is very cold hearted. I left in tears, and found another doctor when I got home. I would NOT recommend him.

Kirsten Wister is the worst "medical professional" I have encountered... I don't typically write…read morenegative reviews but this woman is a dishonor to the profession and harmful. I have had hypothyroidism for 40+ years so I know my symptoms, etc very well. That was the only thing I saw this woman for (I have a hard time calling her a "medical professional" of any kind). She made an error in the prescription for my medication that could have had very serious effects, perhaps even lethal. The dosage she prescribed was more than 10x the correct dosage. I didn't t notice the error until I got home from the pharmacy. I called her office and complained and was told I was wrong. But when I asked the pharmacy if I could see the prescription they received, there it was... 10x the correct dosage. When I requested my medical records to take to another physician, the office refused to provide them to me, which I believe is illegal. But I didn't pursue it. Since then, I have heard reports from other people who have also had harrowing experiences with this person who claims to be a medical professional. I switched to Dr. Jeffrey Wilde and it's like night and day re: the level of professionalism from the medical staff and front office. Please steer clear of this unethical practice.

I complained for a year of pains on my side and was told I was constipated. I was on no medication…read moreat the time. I went to Colorado to help my mom with her broken hip.Just as I was to fly home I was rushed to the e.r and a tumor was found inside me. Rushed into surgery.Luckily it was not cancer. I spent another month healing before the doctor would release me to fly home. She is horrible about following through with referrals. I waited 2 years and never received referral for carpal tunnel in my wrists,before I found another doctor. Her medical degree should be taken away. Be careful she changes records. I had to put at least 1 star on this to post it

Doctor Herrod saved my mother's life. IMHO, he's one of the best doctors in our nation…read more The only reason that he's not my doctor is that his receptionist informed me that he refuses to see patients in pain management. The funny thing is, she turned away my daughter who was new to the area because she *suspected* that she wanted pain management. (My daughter has a ruptured disc in her lower back and did need a referral to a surgeon, but she was really just looking for a GP to take care of the day-to-day stuff. You know. The occasional sinus infection. Keeping an eye on cholesterol, dietary advice, running tests for any weird stuff that pops up. Normal GP things.) If that weren't the case, there'd be no other doctor for me. Breaks my heart that I can't have a great GP for hormonal issues because I also broke my back as a child. My broken back is fixed. I have a doctor who treats my pain, so that's not an issue that the GP has to deal with. Hardly seems fair.

Dr. Herrod and his friendly staff always treat me as if I am the most important patient they have.read more

Seriously? Never make appointments on time. Last visit I waited nearly 2 hrs. They (staff) kept…read moretelling " Be patient, Doctor is behind schedule." EVERY TIME? OVERBOOKING? I feel extremely UNDERVALUED when folks don't respect my time. Furthermore, records are difficult to receive and, again, a very flipent attitude when addressing time concerns. I was actually told " It would make things a lot easier if you were more patient". If you're willing to be their $$ and not truly concerned about your healthcare, this is what's offered.​

My dad had go see his doctor Roy and they were very nice he broke his arm found out he cancerread more

Been seeing Dr Serfino for many years. He is thorough, kind, and spends time explaining his…read moreevaluation. We have relied on him for many years in good health and when we were ill. I also think highly of his staff who assist him in running the office. All in all, we have been very pleased with Dr Serfino and his office for many years.

I have been Doctor Serfino patient for 16 years absolutely fantastic Doctor to include the front…read moreoffice, both Robin and Amy have done a great job for the passed 10 year never had an issue either with making and appointment or refilling prescriptions. Vince Cattera

He's been a doctor for too long for the mistakes he makes. Orders have to be redone at least(!) 3…read moretimes. Misses things on MRIs that did permanent damage, unreal. Too many ppl on phones. -try to call OF he isn't there, they don't tell you, you sit on hold over 30 min!!! We went there and no calls answered, she was on a personal call!!! Switching PCP as I write this.

Dr. Patel's office is a breath of fresh air. In 2013, my brother suffered a brain bleed that was…read moreinitially diagnosed as "that virus that's going around." Thankfully my brother was airlifted to Tucson & treated by the amazing neurology & ICU staff at UMC. Following that hospitalization, the neurologist was insistent that my brother be seen by a local doctor the following day & his health be monitored closely. Sadly, another family care practice nearby were rude, disrespectful & uncaring with my family. (Please see my lengthy review on Yelp for details.) Our parents encouraged us to see their provider, Dr. Patel, at New Era Family Practice. I wish we had taken their advice sooner. The entire staff at New Era is very helpful & caring. Unlike my previous family practice experience, New Era was willing to see me & my brother at the same time, as I was my brother's primary caregiver. They did all this without hassle & were very efficient with returning my brother's original blood pressure log, something the other clinic took. The scheduling is always easy. Front desk clerk Rosa is a model of efficiency, quickly processing payments & insurance matters. They have been willing to see me the same day for urgent issues, typically within the hour, or seeing me around my work schedule. Dr. Patel is very approachable & quite fun during appointments. He knows my family well & always asks about my brother, mom & dad at each visit. He works off a tablet, listens to my concerns & makes diagnoses in quick, but well informed fashion. If a prescription is needed, he will ask what pharmacy I want the Rx sent to & forward directly from his tablet. Due to the office efficiency, I can typically pick up any prescriptions immediately following my appointment at the local Walmart. I appreciate that Dr. Patel provides sound medical advice without being "preachy" or judgemental. He's been willing to complete letters to employers without hassle & in quick order. Hands down, THE best provider I've had in my 46 years on this planet. HIGHLY RECOMMEND.