The only reason why this office is getting even a "good" rating is because my health care provider…read moreGarrick Haymore is an EXCELLENT NP. He spends time with you to get to know you, is very good at explaining things and has a very nice and professional manner. He orders all the right tests and I feel in very good hands with him. But if it wasn't for him I would QUIT this office. The lady (from Bolivia) who greets you at the door to take your temperature is very nice, too. I saw her interact sweetly with the little kids and have patience with an crotchety old lady who came in after me. The office staff leaves much to be desired, however. I got a non-emergency text number from the nurse and when I leave messages I NEVER hear back. I don't leave a lot of messages. I'm not bugging anybody. I just think every message deserves to be acknowledged at the very least. Not ignored. I'm having difficulty with a blood sugar testing device and I'm glad my life is not dependent on it because it would be a big problem if I needed to hear back. Also the front office could exercise a little common courtesy. Because I never hear back I went in recently to address the blood sugar testing device issue, was told to have a seat and wait, I would be called shortly. After nearly a half hour of watching people go in and out I decided to leave. As I went by I saw the front office person and told her I was leaving because they were too busy. She said are you sure and I said yes. Then she revealed that the nurses weren't even in until a half hour later! She could have told me this up front to give me a choice to wait or not. Between the Black Hole for messages and the inconsiderate front office it's lucky they have Garrick or I would be gone. I hope this office gets this fixed!

I made an appointment because of blackouts I was experiencing. The female NP told me sometimes our…read morebody just needs to take a break...

Dr. Patel's office is a breath of fresh air. In 2013, my brother suffered a brain bleed that was…read moreinitially diagnosed as "that virus that's going around." Thankfully my brother was airlifted to Tucson & treated by the amazing neurology & ICU staff at UMC. Following that hospitalization, the neurologist was insistent that my brother be seen by a local doctor the following day & his health be monitored closely. Sadly, another family care practice nearby were rude, disrespectful & uncaring with my family. (Please see my lengthy review on Yelp for details.) Our parents encouraged us to see their provider, Dr. Patel, at New Era Family Practice. I wish we had taken their advice sooner. The entire staff at New Era is very helpful & caring. Unlike my previous family practice experience, New Era was willing to see me & my brother at the same time, as I was my brother's primary caregiver. They did all this without hassle & were very efficient with returning my brother's original blood pressure log, something the other clinic took. The scheduling is always easy. Front desk clerk Rosa is a model of efficiency, quickly processing payments & insurance matters. They have been willing to see me the same day for urgent issues, typically within the hour, or seeing me around my work schedule. Dr. Patel is very approachable & quite fun during appointments. He knows my family well & always asks about my brother, mom & dad at each visit. He works off a tablet, listens to my concerns & makes diagnoses in quick, but well informed fashion. If a prescription is needed, he will ask what pharmacy I want the Rx sent to & forward directly from his tablet. Due to the office efficiency, I can typically pick up any prescriptions immediately following my appointment at the local Walmart. I appreciate that Dr. Patel provides sound medical advice without being "preachy" or judgemental. He's been willing to complete letters to employers without hassle & in quick order. Hands down, THE best provider I've had in my 46 years on this planet. HIGHLY RECOMMEND.

I am so happy to be a patient at New Era Family Practice. I am a certified old lady and Dr. Patel…read moreand his staff are a dream come true. They are all nice and very patient. Dr. Patel is wonderful. He not only takes all the time I need, he actually listens and acts on what I need. Then there is the added bonus of a testing lab right next door. The location is mid city and in a safe and convenient location. Also the Patient Portal isn't a sinkhole. It is excellent for making appointments and answering questions and concerns in a very timely manner. They put the Family part into practice.

The office staff is Amazing and really care about the patients. Appointments are easy to get. Dr…read more Thompson takes the time to listen and tries to address all the little things. Highly recommend this practice!

I have back and neck problems, rheumatoid arthritis in my hips, and fibromyalgia. He insisted on…read moretaking some of my much needed meds away. Not replacing them with something else, just cut them out completely. The main one I need, isn't addictive and is only taken when the pain is excruciating. He didn't care. He has no concept of people in chronic pain, and is very cold hearted. I left in tears, and found another doctor when I got home. I would NOT recommend him.

I saw Dr. Sigoloff, and what a difference from Dr. Archana Bansal. All Bansal cares about is MONEY…read more She wants to get patients in as often as possible so she can charge the insurance and patients. That was not the case with Carnett Clinic and Dr. Sigoloff. He listened and got to know me a little and asked a lot of questions. He then gave me some homework on the importance of a person's diet. He answered my questions and I feel good about my appointment.

I saw Dr Sigoloff as he was recommended by a family member for a second opinion and I was very…read moreimpressed with him and the quality of his advice. He also was able to see me on short notice. I felt very comfortable with him and so I decided to write this review. I am now considering making him my new PCP even though I do really like my current PCP so it's something I'll be thinking hard about but I do highly recommend Dr Sigoloff as he also has training beyond a regular family doctor being a DO too. He was supportive of my decision to incorporate additional treatments for my lung cancer in addition to chemo and immunotherapy. He does a lot of research on many different types of treatments which tells me he is in search of all things that have proven research and benefits and looks to find truth wherever it may be found.

Been seeing Dr Serfino for many years. He is thorough, kind, and spends time explaining his…read moreevaluation. We have relied on him for many years in good health and when we were ill. I also think highly of his staff who assist him in running the office. All in all, we have been very pleased with Dr Serfino and his office for many years.

UNBELIEVEABLE! Dont even think about using this DR OFFICE!…read more Robin is a huge waste.. This office needs front office help - BAD! They have forgotten that they are there for HEALTHCARE, not business profit! While moving from one carrier to another during open season, our old insurance expired on the 9th. Today, the 11th, my son needed to be seen for flu symptoms. Good ol'e Robin tells him no.. They dont take private pay, and since we dont have our new cards we are considered to be dirt bags who wont pay our bill.. Steer clear of this office until they find someone else who actually CARES about their patients! SIMPLY DISGUSTING!

Dr. Carampatan's office was amazing! No long wait (in the waiting room nor visit room). Checked my…read moreson's shot records, found one had been missed and made sure it was taken care of. Nurses were polite and attentive. Dr.'s beside manner above reproach. I would definitely recommend.

Thank you for your fast service and kindness! I'm very thankful that you do what you do to help…read morepeople. Your prompt attention and care is appreciated-- but your fabulous "bedside manner" is as much to note for a five-star review. I pray that you have enjoyable careers and maintain good health yourselves.

The person at the front desk looks like a little boy sounds like a little girl I came in to be seen…read morethey told me I did not have all the correct information with me but the insurance company I am working with had already sent the information he tells me after I leave and call that he has all the paperwork I just needed to tell him how to do his job they should be fired